Ratings based on 311 Verified Reviews

4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Northumberland

Great hotel, staff and food

Posted 24-Feb-2017
Pros: Everything, the rooms are so clean (and they have feather pillows too), the bathrooms sparkle and the staff are so friendly.
Location: Not far from North Yorkshire and we love the area, so use the hotel when we visit York, Harrogate and the North York Moors too.
We love this hotel and come back to it time and time again. The staff are great and always go the extra mile to help and the food, both in the bar and the Italian restaurant is so good.
4out of 5
Recommended
for Everyone
by A verified traveller from Leeds

Friendly and stylish

Posted 24-Feb-2017
Really good hotel. Very friendly staff. Recently renovated. Great pool for children.
5out of 5
Recommended
for Everyone
by A verified traveller from manchester uk

Outstanding

Posted 18-Feb-2017
Beautiful hotel with excellent staff who very happy to help. We will definitely return A+++++
2out of 5
by A verified traveller from Manchester

Good hotel for A1 access

Posted 28-Dec-2016
Pros: The location.
Cons: They need to improve the way they deal with complaints, they could of offered us a room swap,which would have been better then the free drink vouchers
Location: Good access to A1
The hotel it's self was clean and the food for breakfast was a good selection, we had a couple of bar meals the menu choices were poor but the food was well cooked. We had three terrible nights sleep ,due to what sounded like a generator ,our room was at the back of the hotel room 109,we mentioned this to front desk receptionist,who advised she would get her manager to look into this, we got no feedback at all from her manager when asked we got told it had been entered into the book and were given 2 vouchers for a free drink at the bar.We could not wait to get home to get some sleep, this really did spoil our Christmas break with our family,as we were so tried.
4out of 5
Recommended
for Everyone
by A verified traveller from Bradford

Good hotel in convenient location

Posted 03-Dec-2016
Pros: Location. Excellent breakfast. Good pool
Cons: Could have done with a bit more written information in the room on hotel facilities and opening times.
Location: Richmond is 10 minutes drive. Went to the cinema at The Station, a really nice arts centre. Very pleasant riverside walk.
This was a great location for a weekend visit. Easy to get to as literally just off the A1. Close to Richmond and the Dales, County Durham and even The North Yorkshire Moors. Very welcoming staff after a frustrating long delay on the A1. We spent the weekend visiting various towns and villages and had a great walk on each day.
5out of 5
Recommended
for Business Travellers
by A verified traveller

Holiday Inn Darlington - A1 Scotch Corner

Posted 01-Dec-2016
Pros: Convenient place to break a journey on the A1
Cons: Just wish the bar meal menu had had a little more choice.
Location: Ideally situated on A1, not far from Darlington and Richmond, North Yorkshire.
Everything was in order and to our liking, the room was warm and comfortable.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Nov-2016
Convenient place to stay, staff very helpful and service great.
4out of 5
by A verified traveller

Scotch Corner.

Posted 26-Nov-2016 on Hotels
From check in onwards staff very friendly. Only downside was the bathroom was FREEZING. Room and bathroom spacious and bed very comfortable- two 3' beds together. Room was clean. It was a good stop in a convenient location. Brilliant view of Scotch Corner roadworks from window! No noise in the room though.
5out of 5
by A verified traveller

One Night Business Trip

Posted 26-Nov-2016 on Hotels
Great Stop Over When Working In The North
4out of 5
by A verified traveller

Posted 18-Nov-2016 on Hotels
Stopped on the way South from Sunderland. Friendly staff and good clean room, just what was needed for a transit stop.
Comment from Hotel Management
25-Nov-2016 by General Manager, Hotel Management
Hello, Thank you for your feedback, we're glad that you enjoyed your stay and hope to welcome you back soon. Regards Darren - Sales Executive