Ratings based on 284 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Chelmsford, Essex

Better than expected.

Posted 10-Sep-2016
Clean modern rooms, and best of all came with a mini fridge. Breakfast also excellent, help yourself and plenty of variety. Good value for what I paid.
4out of 5
by A verified traveller from Stuttgart

Gutes Hotel in der Nähe einer A-Strasse.

Posted 23-Aug-2016
Waren da, nur um eine Nacht zu verbringen. Gut war: -Sauberkeit und Frühstück(für UK- Verhältnisse) Nicht gut war: -Zimmer sind sehr lauthoerig -Beim offenen Fenster hört man die Strasse und die Kondensatoren der Klimaanlage sehr deutlich. Also Schall ist ein Problem, ansonsten gut.
5out of 5
by A verified traveller from Scotland

Great stay

Posted 10-Aug-2016
Just stayed the one night but found hotel very pleasant with a nice atmosphere. Italian Resturant well priced and good food. Staff friendly and helpful.
4out of 5
by A verified traveller from Cumbria

Opportunity to stay in a historic hotel

Posted 06-Aug-2016
Handy stopping point at Scoth Corner and although it's not the most scenic location, the hotel itself has recently been refurbished in a stylish art deco inspired way. Cool bar and restaurant. Check in and out no problem. Room very pleasant. Breakfast very good. Our only gripe was that when we asked for cocktails at the bar they took an absolute age to be made. They were listed on a cocktail menu and the bar wasnt busy but you'd have thought we were the first people ever to ask for them. Overall though it was a great stay.
1out of 5
by A verified traveller

Very Poor

Posted 08-Jul-2016
Cons: New duty manager. New policys.
The duty manager was rude and his behaviour was appalling. Due to unforeseen circumstances we were unable to make he first night. They cancelled the rest of the booking leaving me to find other emergency accommodation. Was a regular hotel guest until today, will not be using them again.
3out of 5
by A verified traveller

This traveller left a rating score only Posted 17-Jun-2016 on Hotels
5out of 5
by Diane from aberdeen

East coast trip

Posted 07-Jun-2016 on Hotels
Hotel was very well situated and easy to find. Check in was quick and friendly. Room was comfortable with kettle in room for that quick cuppa. We had a meal in the Italian restaurant downstairs which was very nice. The shower was the only thing that was a disappointment as the shower curtain went across the bath reducing the available space and getting in the way. Breakfast was good with a great selection of hot and cold items (the tea from the flask was a bit stewed). Great value for money and we would stay there again if we were in the area.
5out of 5
by Denise from Darlington

Brief overnight stay

Posted 06-Jun-2016 on Hotels
We choose this hotel as we were at a Wedding near by and wanted a convenient overnight stay .It met our requirements perfectly and the staff member on reception was very efficient ,friendly and helpful.Due to a recent hip operation we needed to change the room to a disabled room just a few days before check in .The reception staff member very kindly showed us the facilities in the room to enable us to check the suitability and switch the booking from a normal room to disabled.The same staff member also dealt with us on check in and out and was very efficient and friendly once again .This really made us feel very welcome and confident that we had chosen a great hotel to stay .Unfortunately due to the nature of our very brief overnight stay we didn't have the time to try any other facilities eg restaurant on offer .I would certainly stay again and recommend the hotel to others.
4out of 5
by William from Tedington

All good

Posted 06-Jun-2016 on Hotels
Surprised hotel was so good despite location. Friendly and professional staff.Clean and comfortable accommodation.
5out of 5
by Andrew

This traveller left a rating score only Posted 06-Jun-2016 on Hotels