Ratings based on 1,298 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Close to train station and city center

Posted 01-Oct-2016
Good location Kind staffs And clean room Good wifi
5out of 5
by A verified traveller from York

Near the centre of york

Posted 16-Sep-2016
Pros: everything you wished for .the
Location: The location was so so central the railway museum . York minister boat trip . Castle museum jorvik . Lots of shopping
Lovely hotel staff very pleasant very clean near every thing you wish the only thing if you have the front room like we did the noise from the night club opposite was very noisy after 10 at night . We would definitely got back but ask for a back room . The breakfast was lovely every thing you wish for . Thank you for a lovely stay
5out of 5
by A verified traveller from London

Good location - friendly staff

Posted 10-Sep-2016
Pros: Friendly staff. Close parking although not not site. Great breakfast.
Cons: A fridge in the room would be handy. Cheaper parking would be good.
Location: Hotel near the town centre. Lots of restaurants and bars. The city wall very close. Lots of historical buildings to see.
Great location for town centre and train station. Very friendly staff. Would definitely stay there again. Fab breakfast!
4out of 5
by A verified traveller from 福岡県


Posted 09-Sep-2016
Pros: 空調設備と水回りがしっかりとしている。
せっかくイギリスに来たのに・・という人にはお勧めできませんが、設備が新しく快適です。 ヨークの駅にも近く、中心部に近いので、電車でイギリスを回る方にはとても便利です。
5out of 5
by A verified traveller from manchester

Nice hotel very central

Posted 06-Sep-2016
Pros: It was near all ammenaties
Cons: Nothing
Location: Near to everything
It was a very pleasant stay breakfast lovely room lovely staff lovely
4out of 5
by A verified traveller from Liverpool

Clean, good price and close enough to centre.

Posted 06-Sep-2016
Pros: Clean and friendly
This was a late booking and was a good price and standard for this sort of thing. Location, close enough to the centre of things. Clean and modern if lacking a little character as many new builds are. Breakfast time, busy but staff quick to clear tables, almost nearly from under me, food up to expectations. Disappointed at some of my fellow guests who didn't respond to a clear and friendly 'Good morning' from the chef, maybe they're not morning people. Liked prompt response to my pointing out that smoking area ashtray at front of hotel looked like it had been used by for the nightclub opposite, get another design, please . Parking led me to find and use a parking app, York is expensive for this and nearest car park even with hotel discount, will go by train next time.
5out of 5
by A verified traveller

Posted 03-Sep-2016
Pros: Modern and clean
Cons: nothing
Location: Centrally located for all the amenities
My wife and I found our three night stay to be superb from checking in to checking out.
4out of 5
by A verified traveller from Hampshire

Comfortable stay

Posted 15-Aug-2016
Pros: Very clean and modern. Excellent staff. Location.
Cons: Softer bed and a fridge. Parking at NCP was expensive even with the hotel discount.
Good location. Hotel room was very clean and modern with a large walk in shower. Only comments would be lack of a fridge, noisy AC fan and we found the bed to be too hard for our liking. Breakfast was a very good buffet with hot and cold choices. Very busy at the weekend but nothing the staff couldn't handle. The young lads clearing the used plates were very good.
5out of 5
by A verified traveller from East Yorkshire

Everything you want from a hotel

Posted 11-Aug-2016
Great location, lovely staff, good food, comfortable and spacious room - all in all everything you could want.
5out of 5
by A verified traveller from London

Great hotel. Great location.

Posted 09-Aug-2016
Great location. Ideal for seeing York. Had a great room overlooking the medieval wall. Food in the hotel was excellent - plenty of choice for breakfast too!