Ratings based on 1,370 Verified Reviews

4.5 out of 5
97% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Newcastle

Catch up weekend with a friend.

Posted 13-Feb-2017
Pros: Everything!
Cons:
Location: Close to all amenities, yet very quiet at night, as we heard no street noise.
The location was perfect, close to the Station, and an easy walk to all the sights of York. The staff were welcoming and very helpful. The room, very comfortable with a fabulous bathroom. We loved the breakfast which had a great selection.
5out of 5
Recommended
for Everyone
by A verified traveller from Edinburgh

Nice hotel close to the centre

Posted 07-Feb-2017
The hotel is central but in a quiet area. Staff are friendly and helpful, rooms are clean and comfortable, breakfast was a mix of English and continental. The bar area was pleasant but needed more choices of whiskeys (only 2!) and I felt sorry for the staff that were having to go between working at reception and serving drinks.
4out of 5
Recommended
for Everyone
by A verified traveller

Would have been 5 stars but...

Posted 03-Feb-2017
My only complaint would be that when I arrived the room was very cold. Although air conditioning was effective it took nearly an hour to get warm. Because I didn't arrive until 9pm I ended up going to bed in my clothes.
5out of 5
Recommended
for Everyone
by A verified traveller

Excellent base to discover York

Posted 22-Jan-2017
Had a fabulous stay in this hotel. Very convenient location and all the facilities you would want. Excellent value with splendid breakfast included. Highly recommend this hotel
5out of 5
Recommended
for Everyone
by A verified traveller from Fort Myers, FL

Nice location near train station and public transp

Posted 12-Jan-2017
Staff helpful regarding recommendations for restaurants
5out of 5
Recommended
for Everyone
by A verified traveller from NC

Good hotel, breakfasts, and accommodating staff.

Posted 27-Dec-2016
Good experience. Centrally located, good value. NOTHING ELSE TO SAY.
4out of 5
Recommended
for Everyone
by A verified traveller

Great hotel near city centre.

Posted 03-Dec-2016
Stayed here for 3 nights. Cannot fault hotel staff or cleanliness. Easy 5-10 min walk to the centre. Breakfast was surprisingly good. Hotel was very busy the weekend we stayed and staff encouraged us to take our breakfast to the bar area to avoid queuing. Check in and out was quick and efficient. Room was large enough, quiet (very well insulated from outside noise) and bathroom spotless. The only slight issue was the beds. We could hear the springs in the double bed and our daughter moaned about the sofa bed being "'lumpy". Certainly didn't ruin our stay and we'd stay there again.
4out of 5
Recommended
for Everyone
by A verified traveller from Durham

Very nice centrally based hotel

Posted 30-Nov-2016
Pros: Location and breakfast
Cons: Not really, maybe lower rates!
Location: The city of York is on the doorstep!
Excellent buffet breakfast, well maintained, friendly staff - definitely recommended. A very nice hotel.
5out of 5
Recommended
for Everyone
by A verified traveller from Lancashire

Ideal for a short stay in York

Posted 30-Nov-2016
Pros: Modern and good location. Staff were very helpful.
Cons: We didn't have any problems.
Location: We walked into the centre of York for the Christmas Markets & York Minster and also visited the National Railway Museum.
Had 2 twin rooms, for a 1 night, midweek, stay in York. Had chosen the hotel as we were travelling by train and it was close to the station, but it was an easy walk into the centre too, so the location was excellent. Hotel was clean, modern and had everything we needed. Buffet breakfast was good in the morning and we enjoyed the small bar in the evening. Would definitely choose this hotel again for a similar stay.
3out of 5
by A verified traveller

This traveller left a rating score only Posted 22-Nov-2016 on Hotels