Ratings based on 790 Verified Reviews

3.4 out of 5
72% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Lancs

Basic, no frills city hotel

Posted 22-Apr-2017
The hotel is about a miles walk into the city centre. Parking is available but don't know if it runs out when hotel is full? The family room we had was wonderfully spacious although it could easily be discribed as looking very tired. So I'd say it's ideal for the cost conscious traveller who wants a simple sleeping base if you're on a romantic break I'd probably not use it. However for the money we paid for a family room I was happy with it
5out of 5
Recommended
for Everyone
by A verified traveller from manchester

Friendly family hotel close to city centre

Posted 21-Apr-2017
Lovely 3 day break at Easter seen lots walked everywhere York is a beautiful place hotel very good and family friendly would highly recommend loads to see and do , fabulous break .
2out of 5
by A verified traveller from UK

Budget hotel close to town

Posted 17-Apr-2017
Tiny room, really uncomfortable bed. Wouldn't recommend it.
3out of 5
Recommended
for Couples
by A verified traveller

Great value

Posted 15-Apr-2017
Pros: Value for money
Cons: Bathrooms in the lodge could do with sprucing up.
Location: Good location (10 min walk to city wall).
Comfortable enough stay for a couple of nights. Liked the bar and the lounge seating area. Bar food and service was good (£10 for a steak!)
3out of 5
by A verified traveller from A

Get what you pay for!

Posted 14-Apr-2017
This was a mystery hotel paying just £55. We did get what we paid for. Hotel was lovely and rustic, typical old mansion style house with an open fire and a cat, however the rooms are in need of some desperate care. I believe some have been refurbished and if you ask, they will upgrade you never we didn't realise this until looking at reviews after our stay. It wasn't horrendous but the mattress was old and uncomfortable, fittings and fixtures were old and dated. The original sash windows were ratterly, lighting was poor and no biscuits on the tea tray even though they were advertised in the room manual. The room and bathroom were clean and the location was within walking distance to the city centre, however this was a gradual down hill one way but a slow incline heading back so tiring on the legs. Overall we got a cheap night stay in York, clean and somewhere to put our heads down but wouldn't return.
4out of 5
Recommended
for Everyone
by A verified traveller from Cambridge UK

OK for an Overnight Stay

Posted 08-Apr-2017
Easy and quick check in. Much like the other reviews. The decor is worn but it's clean enough. Floor boards were squeaky. Parking was completely full so we had to park elsewhere. It was quite hot (heating broken?) so we had to sleep with the window open. Main hall is beautiful. Would stay here again but only if the price was right and only for a quick stop.
3out of 5
Recommended
for Everyone
by A verified traveller

Hotel located in lovely area

Posted 07-Apr-2017
Hotel is located in a lovely area close enough to walk from the train station. Was greeted by the lovely staff who put our cases into the luggage storage so we could go out for the day until check in. Our room was strange , it was like a Harry Potter cupboard, a modern bathroom, you had to shower quickly as the shower tub filled with water. The room was old fashioned which didn't go with the bathroom. Bed was very uncomfortable but clean. With the room been small you could hear everyone walking past with the squeaking of the floorboards as our room was on the end. Pleased it was only one night. The hotel Was so hot I couldn't sleep. There wasn't any heating on at all. Lovely old building just in need of some TLC
4out of 5
Recommended
for Everyone
by A verified traveller from Reading

Excellent hotel for a city break

Posted 04-Apr-2017
Pros: The Art Nouveau decor is superb. Everything worked in the bedroom and the bed was comfortable.
Cons: Some of the decor is a bit tatty and in need of a refurb.
Location: The hotel is about 10 minutes on foot into the city and there is a bus stop nearby with frequent buses,
I had a very comfortable 4 days with excellent breakfasts and would certainly stay here again. The only downside was staying in the annexe and having to go back and forth all the time.
2out of 5
by A verified traveller from Folkestone

Tired, dated and grubby

Posted 04-Apr-2017
Pros: Great location
Cons: See above.
Location: Great for a run in the nearby park. Also close for walking into town, probably 20 mins.
The carpets in the public areas had masking tape holding them down. The walls, doors, carpets and bed bases all needed a thorough clean. For breakfast, the croissants were dry (possibly yesterdays) the coffee was in a filter jug, but it was clearly a cheap instant coffee. The bacon and the mushrooms were good.
4out of 5
Recommended
for Everyone
by A verified traveller from Leeds

Overnight stay for show.

Posted 28-Mar-2017
Stayed here before the courtyard rooms had been refurbished. Pleasantly surprised at how nice they were. Original part of hotel still has the charm I remember with open fire and plenty of wooden features.