Ratings based on 816 Verified Reviews

3.4 out of 5
73% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Falkirk

Excellent location

Posted 26-Jun-2017
We decided to visit York with some friends. Having been a couple of time before, we knew we needed to find a hotel near the centre of town as trying to find free or even cheap parking would be very difficult. The Elmbank Hotel was perfect as the town centre is only a 10 minute walk!!! We upgraded our room choice to "superior rooms" which was a great choice. These rooms are located on a separate annex with separate entry from the actual hotel. They are first class. The only flaw that is evident with this hotel is the actual limited car parking spaces. There are only a few off street parking spaces so you need to find on street spaces that are not "resident parking only", but there are a few. We didn't have any food at a the hotel but there are plenty of various food types and choices within walking distance from the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from Newcastle

Lovely hotel

Posted 23-Jun-2017
Nice and close to the station and city centre. Lovely spacious rooms, perfect for our stay. I would definitely go back.
4 out of 5
Recommended
for Everyone
by A verified traveller from West Sussex

Tired but friendly and Comfortable

Posted 19-May-2017
Overnight stay for work, just needed comfortable, efficient Hotel. Met the requirement, with excellent Barfood and comfortable bedroom.
1 out of 5
by A verified traveller

Very dated awful carpets window broke so noise fro

Posted 15-May-2017
Absolutely awful broken tap trees growing I the bathroom from outside very dated rooms pictures not up to date wallpaper coming away. Pillows very thin.
4 out of 5
Recommended
for Everyone
by A verified traveller from York

A quirky place with charm.

Posted 30-Apr-2017
Great staff and the place is charming with interesting decoration due to its history. The rooms are dated but charming though the mattresses were old. Clean linen and bathroom, though the bathroom needed work. The staff were friendly towards my 11 year old and they had a sweet cat that made the place warm. The main sitting area is very Arts & Craft so worth staying for this reason.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Apr-2017
Hotel was lovely from the outside and the hotel staff were friendly and helpful. Hotel lobby and lounge were beautiful which was a shame that wasn't reflected in the rooms, which were a bit scruffy, but for £50 it was ok. Bit further out of town than we thought
5 out of 5
Recommended
for Everyone
by A verified traveller from london

Wonderful old hotel full of charm

Posted 26-Apr-2017
We had a fantastic experience as the Elmbank Hotel is a glimpse into another time Fascinating to say the least. Fabulous stained glass windows, pre raphaelite murals, hand painted arts and crafts decor in the bar. Beautiful arts and crafts open fireplace in the main hall with original Art nouveau features and fittings. The carpets are a little worn on the main stairway but are part of the original decor featuring Celtic patterns. The staff we spoke to were charming and just as fascinated by the place as we were also loving working in such a interesting place. Our room was large with very high ceilings and lots of light with great views . Although the furniture was a little old fashioned we were comfortable and the room was clean. Our bathroom was very new I liked it. We felt the Hotel was a unique place , if you love old world charm and Art nouveau it will be a fab experience experience. Breakfast was very good and so was the ambient, other guests we spoke to were loving the vintage vibe too.
4 out of 5
Recommended
for Everyone
by A verified traveller from A

Overnight on the way home from Newcastle

Posted 26-Apr-2017
The hotel is convenient and clean and the staff are always excellent. Good value for money
4 out of 5
Recommended
for Everyone
by A verified traveller from Lancs

Basic, no frills city hotel

Posted 22-Apr-2017
The hotel is about a miles walk into the city centre. Parking is available but don't know if it runs out when hotel is full? The family room we had was wonderfully spacious although it could easily be discribed as looking very tired. So I'd say it's ideal for the cost conscious traveller who wants a simple sleeping base if you're on a romantic break I'd probably not use it. However for the money we paid for a family room I was happy with it
5 out of 5
Recommended
for Everyone
by A verified traveller from manchester

Friendly family hotel close to city centre

Posted 21-Apr-2017
Lovely 3 day break at Easter seen lots walked everywhere York is a beautiful place hotel very good and family friendly would highly recommend loads to see and do , fabulous break .