Interior

Reviews of Black Lion Hotel Richmond

3.5 out of 5
Black Lion Hotel Richmond
12 Finkle Street, Richmond, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 80 out of 190 reviews" "
Rating 8 - Good. 79 out of 190 reviews" "
Rating 6 - Okay. 25 out of 190 reviews" "
Rating 4 - Poor. 3 out of 190 reviews" "
Rating 2 - Terrible. 3 out of 190 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location.
Stayed 1 night in Sep 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little quaint hotel with a great breakfast
Stayed 1 night in Aug 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Mike

Stayed 1 night in Jul 2023

8/10 Good

Phil

Stayed 1 night in Jul 2023

6/10 Okay

Karen

Stayed 1 night in May 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Great location
Stayed 1 night in Apr 2023

8/10 Good

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stayover
We have stayed here many times as a stop over to the north east. Pub has been refurbished since our last stay and our room comfortable with all we needed for an overnight stay. Unfortunately this time breakfast wasnt included in our stay now costs £12.95 which we thought was a bit steep for a pub so did not have breakfast there. Had a nice evening meal in the pub though lots of choice. Parking very limited.
Stayed 1 night in Mar 2023

8/10 Good

Louise

Liked: Cleanliness, property conditions & facilities, room comfort
Very comfortable bed but breakfast poor
Bedroom small but very comfortable bed - but despite providing a hairdryer there was no mirror in the bedroom! Breakfast was disappointing and not worth the £12.95 - apart from the full English just mini cereal packets - no fruit, yoghurt or muesli offered and they wouldn’t do a cheese omelette when asked.
Stayed 2 nights in Mar 2023

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service
nice hotel very good staff rooms clean and tidy.
Stayed 2 nights in Mar 2023

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Black lion
Single room with small single bed, was oping for a bigger bed.
Stayed 1 night in Mar 2023

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

Stuart

Stayed 1 night in Jan 2023

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service
Great stay at the Black Lion Hotel. Comfortable room. Great breakfast and friendly staff. Great location. Would recommend to friends and family.

8/10 Good

Carl

Stayed 3 nights in Dec 2022

10/10 Excellent

Stephen

Stayed 1 night in Dec 2022

8/10 Good

Katharine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Nice hotel, clean and tidy. Toilet seat in my room was very loose and came off so in need of repair, and weirdly no mirror in the room! Breakfast was fine, not a huge choice of continental but good cooked selection.
Stayed 1 night in Oct 2022

10/10 Excellent

Darren

Stayed 1 night in Oct 2022

2/10 Terrible

Morgan

Stayed 2 nights in Jul 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointing
Very disappointing. Room noisy due to extractor fans. Knob off dressing table. Protruding dangerous screw. Carpets worn and stained. Window catch broken. Window opened to long dead pigeon. Toilet seat loose. Curtains hanging off rail. Room lit by floodlights most of night. Asked for room change but none available. Young staff at breakfast polite and helpful. Decor tired needs refurbishing.
Stayed 3 nights in May 2022

10/10 Excellent

James

Stayed 1 night in May 2022

10/10 Excellent

Thomas

Stayed 1 night in May 2022

8/10 Good

Derek

Stayed 1 night in Apr 2022

8/10 Good

Jane

Stayed 1 night in Apr 2022

10/10 Excellent

James

Stayed 1 night in Apr 2022

10/10 Excellent

L.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place very friendly and welcoming.Breakfast was excellent lots to choose from and plenty of it.
Stayed 1 night in Mar 2022

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Quick check in, friendly staff. Rooms were very nice and the breakfast was lovely.
Stayed 1 night in Jan 2022

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Young Families
We had a fabulous stay! There are a few parking places on site but there was always space available throughout our stay. We had an amazing family room (although flat is a better fit which had two bedrooms, a hallway and a bathroom included). A travel cot was available for our one year old and was assembled in our room prior to our arrival. Beds were really comfy and we all slept like logs (including my little one which is a rarity)! Even though breakfast service did open 10 minutes after the time we had booked, the food was exceptional! However, the highlight of the Black Lion is the staff: everyone you spoke to went above and beyond and clearly cared about the guests and the hotel itself. We were treated like royalty and felt rested and recharged after our visit here. Full credit to all staff. We will definitely be back and recommend the Black Lion unreservedly!
Stayed 1 night in Dec 2021

8/10 Good

karen

Overnight stay
We stayed here for one night stay to break our journey to the north east. We have stayed here before . Its basic in the room no frills. The pub is in the centre of town everywhere walkable.the meals are good and it serves real ale. The breakfast was plentiful and all the staff we met were all pleasant.
Stayed 1 night in Dec 2021

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful well situated Pub/Hotel
Stayed 1 night in Dec 2021

6/10 Okay

Keith

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Bedroom and bathroom need updating, small bedroom
Stayed 1 night in Nov 2021

10/10 Excellent

BERNARD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've stayed at the Black Lion a couple of times and the service from the staff is first class along with the excellent menu
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Break away
Lovely hotel and staff friendly food lovely and breakfast was great too
Stayed 1 night in Oct 2021

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whatever we requested, eg locking our keys in our bedroom!!! It was solved with courtesy and efficiency. Staff particularly good at their specific jobs. Good night’s sleep.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little find
Great little find. Everything as it should be, room a little on the chilly side but first weekend after the change from summer to autumn, and it was chilly outside anyway. Lovely breakfast. Room a ittle noisy from the main road at the back of property, soon sorted with ear plugs. Would recommend to others.
Stayed 2 nights in Oct 2021

8/10 Good

David

Liked: Staff & service, property conditions & facilities, room comfort
.
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Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Richmond
Very nice staff and a lovely little find. The building is very old so full of character including the occasional slightly sloping floor but it was lovely.
Stayed 2 nights in Sep 2021

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Black Lion is in a great location for seeing Richmond, just off the market square. The staff were welcoming and friendly. Locals come here to eat in the evening and for lunch. Breakfast was really good. There is on-site parking, but also lots of places nearby to park. It's just a short walk to the very impressive Castle and all the shops are just around the corner. A great place to use as a base for seeing the Dales and County Durham.
Stayed 1 night in Sep 2021

6/10 Okay

David

Travelled with partner
Liked: Staff & service, amenities
This is an old inn that has been extended considerably and is now a complete rabbit warren, with no elevator. Our room was the last available when booked, and turned out to be on the 3rd floor up a particularly steep staircase for the last floor - not suitable for everybody. Room was okay, and fire exits well designed (just as well 'cos there was a false alarm at 4.00 in the morning....) It is well located in the middle of Richmond, and the staff and food were very good.
Stayed 1 night in Sep 2021

8/10 Good

j

Liked: Cleanliness, property conditions & facilities, room comfort
Plus and minus in Richmond
In general all good. A nice room with good breakfast. My wife and I had dinner once - my meal was very average and service was on the slow side. My wife ( A Yorkshire girl) commented on our stay with "it could have been a little more friendly" and we both thought the rear of the hotel needs tidying up. Very central location though and the parking is free.
Stayed 3 nights in Sep 2021

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Bad week as circus in town
Stayed 2 nights in Sep 2021

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2021

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a lovely surprise when we opened the door to our room four poster bed, Hotel perfectly positioned very clean breakfast was amazing and great chouce cant wait to revisit
Stayed 1 night in Aug 2021

8/10 Good

steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel in the middle of town
Room was lovely and well furnished. Staff were a big highlight, always helpful and smiley. Made us all feel at home. We cycled to Richmond and there was secure storage for our bikes. Breakfast was good and we all had a comfortable nights sleep
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay staff very polite and helpful Accommodation was clean and tidy beds comfortable. We had a meal in the restaurant on the evening wide range of delicious food, and breakfast in the morning very substantial. Choice of cerise’s toast and cooked. I would say parking is a bit awkward car park is small and manoeuvring round was tricky, but staff do offer free parking cards till a space is available. I would highly recommend a stay here very central to the bars a must enjoy stay thank you
Stayed 1 night in Aug 2021

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021

8/10 Good

Sally

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Jun 2021

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy room with plenty of space - good breakfast and friendly helpful staff .
Stayed 2 nights in Jun 2021