When we arrived at the hotel, early, I went in and spoke to the lady on reception, Hazel, she was fantastic. Friendly and so helpful. I asked if it was ok to park in the car park and pay for the parking straight away. She checked and said our rooms were ready if we would like to check in early. Hazel was so helpful. Our room was clean and comfortable, but one thing, it was so dark with no lights at the dressing table area. I could not believe there is no light at the bottom half of the room. Not a major issue, but if the hotel would like to look into it, room 226, the lighting, especially at this time of year is an issue.