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Reviews of The Kings Head Hotel, Richmond, North Yorkshire

4 out of 5
The Kings Head Hotel, Richmond, North Yorkshire
Market Place, Richmond, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 293 out of 426 reviews" "
Rating 8 - Good. 113 out of 426 reviews" "
Rating 6 - Okay. 12 out of 426 reviews" "
Rating 4 - Poor. 2 out of 426 reviews" "
Rating 2 - Terrible. 6 out of 426 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay in the center of a charming market town with many independent shops with the castle and the river to explore. The staff were excellent and made us very welcome. We found everything that you could possibly want in our rooms - quality bedding, Nespresso coffee machine, high quality toiletries, and many other nice touches. Breakfast was excellent. There was good parking at the rear (payable).
Stayed 1 night in Apr 2024
Response from The Kings Head Team on 9 Apr 2024
Good Afternoon Mark,Thank you for your great review which we appreciate.We are so pleased to hear that you had such a great stay with us and enjoyed all that we have to offer.We look forward to welcoming you back soon.Kind Regards

8/10 Good

Trevor

Easy to find
Stayed 1 night in Mar 2024
Response from The Kings Head Team on 26 Mar 2024
Good Morning Trevor,Thank you for your review which we appreciate.We are pleased that you enjoyed your stay with us and we look forward to welcoming you back soon.Kind Regards

8/10 Good

Allan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good stay at the Kings Head. Very old school breakfast service.
Stayed 2 nights in Feb 2024
Response from The Kings Head Team on 2 Mar 2024
Good Morning Allan,Thank you for your review which we appreciate.We are so pleased that you enjoyed your stay with us and we look forward to welcoming you back soon.Kind Regards

10/10 Excellent

Philippa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly helpful staff. Lovely breakfast. Slightly too warm in room overnight and difficult to open windows. Otherwise very good.
Stayed 1 night in Feb 2024
Response from The Kings Head Team on 21 Feb 2024
Good Afternoon Philippa,Thank you for your review which we appreciate.We are so pleased that you enjoyed your stay with us.We do offer guests a fan for their comfort, this is located in the wardrobe.We look forward to welcoming you back soon.Kind Regards

8/10 Good

Kay

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in central location for getting out and about. Staff helpful for any questions we had. Food in restaurant was lovely and had a good atmosphere for enjoying a weekend away with friends. Couldn't fault our stay.
Stayed 2 nights in Jan 2024
Response from The Kings Head Team on 16 Feb 2024
Good Morning Kay,Thank you for your great review which we appreciate.We are so pleased that you enjoyed your stay with us and we look forward to welcoming you back soon.Kind Regards

4/10 Poor

Anthony

Stayed 1 night in Jan 2024
Response from The Kings Head Team on 16 Feb 2024
Good Morning Anthony.Thank you for you review which we appreciate.We look forward to welcoming you back soon.Kind Regards

10/10 Excellent

Billy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed Multiple Times, the perfect place for a night away.
Stayed 1 night in Dec 2023
Response from The Kings Head Team on 16 Feb 2024
Good Morning Billy,Thank you for your great review which we appreciate.We are so pleased that you enjoyed your stay with us and we look forward to welcoming you back soon.Kind Regards

10/10 Excellent

Robert

Stayed 1 night in Jan 2024
Response from The Kings Head Team on 16 Feb 2024
Good Morning Robert,Thank you for your great review which we appreciate.We are so pleased that you enjoyed your stay with us and we look forward to welcoming you back soon.Kind Regards

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second or third time weve stayed. Service and food always very good.
Stayed 1 night in Jan 2024
Response from The Kings Head Team on 16 Feb 2024
Good Morning Lucy,Thank you for your great review which we appreciate.We are so pleased that you enjoyed your stay with us and we look forward to welcoming you back soon.Kind Regards

8/10 Good

Jo-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from The Kings Head Team on 16 Feb 2024
Good Morning Jo-Anne,Thank you for your great review which we appreciate.We are so pleased that you enjoyed your stay with us and we look forward to welcoming you back soon.Kind Regards

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel and staff
The staff were outstanding. We couldn’t have been treated better.
Stayed 1 night in Dec 2023
Response from The Kings Head Team on 16 Feb 2024
Good Morning Keith,Thank you for your great review which we appreciate.We are so pleased that you enjoyed your stay with us and we look forward to welcoming you back soon.Kind Regards

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was an inviting environment, decor was nice and with history in the structure . Our room was lovely in decor , clean and warm a couple of damp patches but with the age of the property it wasn't an issue..only complaint was it was a little noisy from arriving to approximately 22.00hours sounded like bins getting moved around ..we were woken at 545 to the fire alarm sounding for nothing apparent. Overall we were happy with our stay the staff were friendly and would gladly stay again
Stayed 1 night in Dec 2023

2/10 Terrible

Mary

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
How to make a bad impression
It was a lovely hotel which was spoilt by our initial attempt to check in. It was 2:30 and officially check in wasn’t until 3: The receptionist was quite rude and said there was no way we could check in into 3. There was no charm about it, no suggestions of a coffee in the lounge or an offer of looking after our bags. It left a nasty taste in our mouths and we went out for the next 2 hours. It put us off eating in the establishment that evening. Having said that our second attempt at check in was great and all other staff were friendly and helpful. Also the Kings Head website states free parking but they charge £15
Stayed 1 night in Nov 2023

10/10 Excellent

Mr

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was top notch, we've been before and we will be back.
Stayed 1 night in Nov 2023
Response from The Kings Head Team on 28 Nov 2023
Good AfternoonThank you for your feedback which we appreciate.We are so pleased that you enjoyed your stay with us and we look forward to welcoming you back soon.Kind Regards

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely sized room. Wide staircase and landings. Lovely decor. Friendly staff. Lovely cooked food.
Stayed 1 night in Nov 2023
Response from The Kings Head Team on 28 Nov 2023
Good Afternoon Susan,Thank you for your review which we appreciate.We are so pleased that you had a great stay with us and enjoyed all that we have to offer.We look forward to welcoming you back soon.Kind Regards

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from The Kings Head Team on 22 Nov 2023
Good Afternoon Andrew,Thank you for your review which we appreciate.We are so pleased that you enjoyed your stay with us and we look forward to welcoming you back soon.Kind Regards

8/10 Good

wendy

Stayed 1 night in Oct 2023
Response from The Kings Head Team on 24 Oct 2023
Good Afternoon Wendy,Thank you for your review which we appreciate.We look forward to welcoming you back soon.Kind Regards

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Even though my room was one level up, market side, it was quite quiet and dark at night, making for a comfortable sleep. Beautiful room and bathroom. Best soaking tub. Convenient launderer across the street (the hotel needs to update their website because they do NOT help you arrange laundry services, unless point across the street is their idea of arranging services). Great location and probably the nicest location in town now that The Fleece is closed. I would definitely stay here again. Breakfast was fab.
Stayed 2 nights in Oct 2023
Response from The Kings Head Team on 10 Oct 2023
Good Morning CarolynThank you for your great review which we appreciate.Your comments re laundry services has been passed on to the relevant tea.We are so pleased that you enjoyed your stay with us in our beautiful historic market town.We look forward to welcoming you back soon.Kind Regards

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
We had a wonderful stay at the hotel, before dropping our son off at Catterick to join the Army. Really friendly staff, lovely atmosphere in the bar and restaurant and beautiful comfortable rooms. Nothing to be negative about, really comfortable beds, and amazing food. Breakfast was delicious, we dined in the hotel restaurant on the Saturday evening which was fantastic, really delicious homecooked style food. We will be back when we come up for his passing out parades. The town is lovely - very typical Yorkshire with nice little shops and lots of eateries. Thank you for a wonderful stay
Stayed 1 night in Sep 2023
Response from The Kings Head Team on 10 Oct 2023
Good Morning Alison,Thank you for your fantastic review which we appreciate.We are so pleased that you had a great stay with us and enjoyed all that we have to offer.We hope to see you again soon when you visit your son and we wish him the best for his future in the Army.Kind Regards

10/10 Excellent

Dinah

Stayed 1 night in Sep 2023
Response from The Kings Head Team on 24 Oct 2023
Good Afternoon Dinah,Thank you for your review which we appreciate.We look forward to welcoming you back soon.Kind Regards

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent stay…. We were made to feel welcome from arrival to departure. Well done to all the staff.
Stayed 3 nights in Sep 2023
Response from The Kings Head Team on 10 Oct 2023
Good Morning Erwin,Thank you for your great review.We are so pleased that you had a great stay and we look forward to welcoming you back soon.Kind Regards

10/10 Excellent

Marlene, Bel Air

Travelled with partner
Liked: Staff & service, property conditions & facilities
Wonderful and easy check in done in advance. Lovely dinner and breakfast. Service was top notch.
Stayed 1 night in Sep 2023
Response from The Kings Head Team on 21 Sept 2023
Good Morning,Thank you for your fantastic review which we appreciate.We are so pleased that you had such a great stay with us and we look forward to welcoming you back soon.Kind Regards

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a great find, centrally located in Richmond. Ideal for exploring the area, will definitely stay here again
Stayed 2 nights in Sep 2023
Response from The Kings Head Team on 14 Sept 2023
Good Afternoon Susan,Thank you for your fantastic review which we appreciate.We are so pleased that you had a great stay with us and enjoyed exploring our beautiful town and surrounding areas.We look forward to welcoming you back soon.Kind Regards

10/10 Excellent

Mr J W

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and breakfast
Room was good but a bit cramped because it was a single. But full marks for location and breakfast. Service started at 7am, which is important for a business trip, and there was fresh fruit salad and a tasty vegan option.
Stayed 1 night in Sep 2023
Response from The Kings Head Team on 12 Sept 2023
Good Afternoon Mr J WThank you for taking time out to send us a review which we appreciate.We are so pleased that you enjoyed your stay with us and we look forward to welcoming you back soon.Kind Regards

10/10 Excellent

Andrea

Stayed 1 night in Aug 2023
Response from The Kings Head Team on 31 Aug 2023
Good Afternoon Andrea,Thank you for taking time out to leave us a great review which we appreciate.We are so pleased that you enjoyed your stay with us and we look forward to welcoming you back soon.Kind Regards

8/10 Good

david

Stayed 1 night in Aug 2023
Response from The Kings Head Team on 22 Aug 2023
Good Afternoon David,Thank you for your review which we appreciate.We are pleased that you enjoyed your stay with us and we look forward to welcoming you back soon.Kind Regards

10/10 Excellent

tim

Stayed 2 nights in Aug 2023
Response from The Kings Head Team on 17 Aug 2023
Good Afternoon Tim,Thank you for your kind review which we appreciate.We are so pleased that you enjoyed your stay with us and we look forward to welcoming you back soon.Kind Regards

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from The Kings Head Team on 15 Aug 2023
Good Morning David,Thank you for your kind review which we appreciate.We are so pleased that you had a great stay with us and enjoyed all that we have to offer. We look forward to welcoming you back soon.Kind Regards

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, great staff, good food, spacious room with good coffee! Our only issue was the lack of ventilation due to being unable to open the window.
Stayed 1 night in Aug 2023
Response from The Kings Head Team on 12 Aug 2023
Good Morning Susan,Thank you for your great feedback which we appreciate.We are so pleased that you enjoyed your stay with us, I will pass on your kind comments to all teams.We look forward to welcoming you back soon.Kind Regards

8/10 Good

Julie

Stayed 1 night in Aug 2023
Response from The Kings Head Team on 8 Aug 2023
Good Morning Julie,Thank you for your review which we appreciate.We are so pleased that you enjoyed your stay with us and we look forward to welcoming you back soon.

10/10 Excellent

Mark

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2023
Response from The Kings Head Team on 27 Jul 2023
Good Afternoon Mark,Thank you for your kind review which we appreciate.We are so pleased that you had a great stay with us and enjoyed all that we have to offer.We look forward to welcoming you back soon.Kind Regards

8/10 Good

Adele

Stayed 2 nights in Jul 2023
Response from The Kings Head Team on 25 Jul 2023
Good Morning Adele,Thank you for your review which we appreciate.We are so pleased that you enjoyed your stay with us and we look forward to welcoming you back soon.Kind Regards

10/10 Excellent

Geoffrey

Stayed 1 night in Jul 2023
Response from The Kings Head Team on 20 Jul 2023
Good Morning Geoffrey,Thank you for your review which we appreciate.We are so pleased that you enjoyed your stay with us.We look forward to welcoming you back soon.Kind Regards

8/10 Good

David

Stayed 1 night in Jul 2023
Response from The Kings Head Team on 19 Jul 2023
Good Afternoon David,Thank you for your review which we appreciate.We are so pleased that you had a great stay with us and look forward to welcoming you back soon.Kind Regards

10/10 Excellent

Maureen

Stayed 1 night in Jul 2023
Response from The Kings Head Team on 19 Jul 2023
Good Afternoon Maureen,Thank you for your great review which we appreciate.We look forward to welcoming you back soon.Kind Regards

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Needed a safe and affordable place to stay and this fitted the bill. Very comfortable, everything I needed in the room. Great breakfast
Stayed 1 night in Jul 2023
Response from The Kings Head Team on 11 Jul 2023
Good Morning Victoria,Thank you for your review which we appreciate.We are so pleased that you had a great stay with us and enjoyed all we have to offer.We look forward to welcoming you back soon.Kind Regards

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
What a great hotel in a great location. Staff were excellent, We stayed in a superior double and it didn't disappoint. Breakfast was cooked to order and the Sunday roast was brilliant. Well worth a visit,
Stayed 2 nights in Jun 2023
Response from The Kings Head Team on 21 Jun 2023
Good Morning Susan,Thank you for your great review which we appreciate.We are so pleased that you had a great stay with us and enjoyed all that we have to offer.We look forward to welcoming you back soon.Kind Regards

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from The Kings Head Team on 14 Jun 2023
Good Morning Ray,Thank you for your great review which we appreciate.We are so pleased that you enjoyed your stay with us and we look forward to welcoming you back soon.Kind Regards

8/10 Good

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from The Kings Head Team on 2 Jun 2023
Good Afternoon Nigel,Thank you for your review which we appreciate.We are so pleased that you enjoyed your stay with us and we look forward to welcoming you back soon.Kind Regards

8/10 Good

Carl Feeney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view of the travelling fair.
Had a great stay. Staff all friendly and helpful, room was very clean. Great location too. My only minor criticism was the full english breakfast was over cooked on my last day. There was a traveling fair on our weekend stay though this didnt cause any problems during our stay. I would definitely recommend staying in this hotel.
Stayed 2 nights in May 2023
Response from The Kings Head Team on 30 May 2023
Good Morning Carl.Thank you for your review which we appreciate.We are so pleased that you enjoyed your stay with us.Your comments re breakfast will be forwarded to kitchen.We look forward to welcoming you back soon.Kind Regards

10/10 Excellent

Kenneth

Stayed 1 night in May 2023
Response from The Kings Head Team on 30 May 2023
Good Morning Kenneth,Thank you for your review which we appreciate.We are so pleased that you enjoyed your stay with us and we look forward to welcoming you back soon.Kind Regards

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy break
Another wonder break at this excellent hotel which is difficult to find fault with. Always very friendly and all areas of servoce top clas
Stayed 4 nights in May 2023
Response from The Kings Head Team on 30 May 2023
Good Morning Anthony,Thank you for your great review which we appreciate.We are so pleased that you had great stay and enjoyed all the we have to offer.We look forward to welcoming you back soon.Kind Regards

6/10 Okay

Yvonne

Disliked: Staff & service
Stayed 1 night in May 2023
Response from The Kings Head Team on 15 May 2023
Good Afternoon Yvonne,Thank you for your review which we appreciate.Kind Regards

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude Receptionist
Tried to check in, woman on reception very rude! Left and stayed at Middleton Lodge... far nicer
Stayed 1 night in Apr 2023
Response from The Kings Head Team on 3 May 2023
Good Afternoon Richard,Thank you for your review.Apologies if you felt a member of our team was rude. If you could please provide us with some more details we can look into this.Kind Regards

10/10 Excellent

C

Stayed 1 night in Apr 2023
Response from The Kings Head Team on 12 Apr 2023
Good Afternoon C,Thank you for your great review which we appreciate.We are so pleased that you enjoyed your stay with us and we look forward to welcoming you back soon.Kind Regards

10/10 Excellent

Darren

Stayed 1 night in Apr 2023
Response from The Kings Head Team on 11 Apr 2023
Good Afternoon Darren,Thank you for your review which we appreciate.We are so pleased that you had a great stay with us and we look forward to welcoming you back soon.Kind Regards

10/10 Excellent

Lewis

Stayed 1 night in Mar 2023
Response from The Kings Head Team on 7 Apr 2023
Good Morning Lewis,Thank you for your review which we appreciate.We are so pleased that you enjoyed your stay with us and we look forward to welcoming you again.Kind Regards

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic and amazing staff!
Stayed 3 nights in Mar 2023
Response from The Kings Head Team on 10 Mar 2023
Good Afternoon Sam,Thank you for your great review which we appreciate.We are so pleased that you had a great stay with us,We look forward to welcoming you back soon.Kind Regards

10/10 Excellent

Janet

Stayed 2 nights in Feb 2023
Response from The Kings Head Team on 2 Mar 2023
Good Morning Janet,Thank you for your review which we appreciate.We are so pleased that you had a great stay with us and we look forward to welcoming you back soon.Kind Regards

10/10 Excellent

Sally

Stayed 1 night in Feb 2023
Response from The Kings Head Team on 28 Feb 2023
Good Afternoon Sally,Thank you for your great review which we appreciate.We are so pleased that you had a great stay with us.We look forward to welcoming you back soon.Kind Regards