Ratings based on 289 Verified Reviews

3.8 out of 5
81% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Stoke on Trent

Best western hotel Burn hall York

Posted 11-May-2017
Great hotel set in a nice rural area gardens with parking out door seating area bar and restaurant good quality food room very comfortable breakfast optional with wifi À little far out of York City and no public transport nearby but i would use this hotel again
3 out of 5
by A verified traveller from penrith

Nice hotel uncomfortable bed!

Posted 22-Apr-2017
Hotel and grounds lovely. Staff ok. Breakfast really nice. The bed was the worst bed my partner and I have slept on, the bed is such a important part of your stay. Would not stay again unless bed mattresses are changed (rm 122)
4 out of 5
Recommended
for Everyone
by A verified traveller from bedfordshire

Good value for money . Not the Good value

Posted 18-Apr-2017
Pros: Good location . Quite close to York
Cons: Decor a bit tired.
Location: York nearby with lots to do
Not the best hotel but good value for what we paid. Pleasant staff . Comfortable room . Walls a bit thin. Reasonable food . Overall good .
4 out of 5
Recommended
for Everyone
by A verified traveller from Skipton

Cycle trip

Posted 23-Mar-2017
Warm, efficient welcome from friendly staff. Too cold for tea on the terrace but the bar's comfortably. Evening meal and breakfast lovely.
4 out of 5
Recommended
for Everyone
by A verified traveller

Very good hotel

Posted 14-Mar-2017
Was a nice hotel.staff very friendly and helpful.very quite
4 out of 5
Recommended
for Couples
by A verified traveller from Cramlington

Pleasant stay with gardens to walk in.

Posted 10-Mar-2017
Pros: The setting and update to the main areas.
Cons: A couple of extra coffee sachets and biscuits in the bedroom.
Location: York, Harrogate, Skipton and the Dales are nearby for sightseeing and shopping.
Always enjoyed staying at this hotel. The food is always good and beautifully presented. Park and ride from Rawcliffe makes getting into York very easy and takes the hassle out of finding a parking space. The staff are friendly and very obliging, especially in the restaurant. Hopefully we will be able to stay there again with the same good service.
5 out of 5
Recommended
for Everyone
by A verified traveller from Steyning

Very quiet location

Posted 23-Feb-2017
Pros: Very quiet and plenty of parking
Cons: Mattresses on beds
Location: York, Malton and Easingwold easy access and York has many attractions including bird sanctuary next door to hotel
First time I've stayed here and I wasn't disappointed. Staff are friendly and if you're staying in hotel on your own then this one makes you feel comfortable. Very quiet location with easy access to York, Easingwold and Malton as a few examples. Huge bathroom certainly not a cupboard. Warm rooms even without the heating on and no noisy guests roaming the corridors. Only critisism I have is bed mattresses, UK hotels are way behind Europe and North America when it comes to quality comfortable ones nevertheless I wasn't kept awake and I enjoyed my stay. Chatted to some nice friendly guests too.
5 out of 5
Recommended
for Everyone
by A verified traveller from Huntinvdonshire

Ideal place to stay when visiting York

Posted 20-Feb-2017
Pros: Staffed with Yorkshire men and women!
Cons: Nond
Location: Location great centre of all major towns and countryside
Very friendly hotel good food clean and comfortable. We had a pleasant weekend stop over whilst visiting York if you like the country and not the noise of a city I would recommend this hotel.
2 out of 5
by C

AVOID AVOID AVOID

Posted 17-Feb-2017 on Hotels
Restaurant staff very nice OLD AND REQUIRES TOTAL REFURB NO HEATING ON UNLESS YOU COMPLAIN ABOUT BEING COLD AVOID AVOID AVOID DAYTIME RECEPTION LADY THINKS THAT GUESTS ARE BELOW HERE STATION. WONT BE COMING BACK.
4 out of 5
by Adam

This traveller left a rating score only Posted 16-Feb-2017 on Hotels