Ratings based on 171 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
77% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from Harrogate

Nice staff, but hotel needs some improvement...

Posted 26-Jul-2016
We recently stayed at Aldwark Manor folowing a 25th Anniversary party. The grounds are lovely and the hotel looks great on approach. Check in was fine, and the staff were very friendly and welcoming. As we were travelling with our 4 month old child, we planned to check in and then go for a swim before getting ready for the evening. We immediately found a few issues with the room. The room temperature was astronomical. The room was also very very small and we struggled to even get the push chair in the room so that we could close the door. The windows in the room were wide open, so the hotel.obviously knew the room was hot, but opening the windows had filled the room with flies and spiders. There was a travel cot set up next to the bed, but there was no mattress. Instead, there was just a sheet wrapped around the collapsible hard Base of the cot. We immediately had to ask for cushions to fashion a Base for the cot, a fan to try and cool down the room and a hairdryer (as it was missing). The room itself was tired and the bathroom needed replacing. The enamelast on the bath was all chippeday and there was no surface space in the bathroom at all. Definitely not as spacious and modernised as the website would lead you to believe. Room aside, the rest of the the hotel seems in good condition. The pool area was good and the bar comfortable. Staff were again very polite and helpful. We did encounter some accessibility issues as stairs block the entrance to the spa area.
4out of 5
by A verified traveller from West Yorkshire

Great hotel in beautiful setting

Posted 24-Apr-2016
Pros: Most of the staff are very welcoming and seem happy at their work The bedroom is clean and roomy and the temperature is at a pleasant level .
Cons: The hot food area nowhere near large enough
Location: There is a lovely pub in the village that has good food and cheery staff.Places of interest nearby are Ampleforth Abbey, Coxwold and Dutch House,Cryke
Second visit to this hotel . Reception staff always welcoming and helpful . The breakfast had plenty of choice both hot and cold food. Unfortunately the hot food area was too small. The bacon was in a not very large dish and as soon as the waiter brought the dish from the kitchen it was emptied by guests waiting for it, The waiter spent all his time going back and forth - and didn't look too happy about it. The guests turning up at the table with no bacon and other guests telling them the waiter was bringing more soon , didn't seem too pleased but it might have helped if the waiter had apologised for the wait and not look as though he was doing job he didn't want to do, There was a large container for scrambled egg which would have been better used for bacon.
Comment from Hotel Management
25-Apr-2016 by Christophe Gitton, Hotel Management
Dear Guest, Thank you for your review following your recent stay with us here at Aldwark Manor. I am pleased that you had an enjoyable stay with us and found the staff to be very helpful. Thank you for your comments regarding the breakfast service, I will ensure they are addressed. I look forward to welcoming you back again soon. Yours Sincerely, Christophe Christophe Gitton General Manager
4out of 5
by A verified traveller from County Durham

Lovely location

Posted 28-Mar-2016
This hotel is in a lovely location, very secluded and with beautiful scenery. The food we had in the restaurant was brilliant and not overly expensive. The pool area could do with some attention in areas to make it even better including getting loungers which are not flat on the floor as it was extremely different to get in them/ out of them.
Comment from Hotel Management
29-Mar-2016 by Christophe Gitton, Hotel Management
Dear Guest, Thank you for your lovely review and constructive feedback. This is extremely valuable to us. I am pleased to hear that you enjoyed your recent stay with us at Aldwark Manor Golf and Spa Hotel. I do hope to have the pleasure of welcoming you back in the near future. Yours sincerely, Christophe Christophe Gitton General Manager
5out of 5
by A verified traveller

Great value for money

Posted 21-Mar-2016 on Hotels
Just returned from a two night stay at Aldwark Manor Golf and Spa Hotel. The hotel was excellent and all the staff were very friendly and helpful. The food was lovely and the spa facilities and treatments were amazing. Had a totally relaxing time and would definitely return to this hotel. Great value for money and would highly recommend it.
Comment from Hotel Management
30-Mar-2016 by Christophe Gitton, Hotel Management
Dear Guest, Thank you for taking the time to write your fantastic review. I am delighted to hear that you had an enjoyable stay with us here at Aldwark Manor Golf and Spa Hotel. I am pleased to hear that you made the most of our luxury facilities and found the staff to be most helpful and friendly. I do look forward to welcoming you back in the near future. Yours sincerely, Christophe Christophe Gitton General Manager
4out of 5
by A verified traveller from Hedon near Hull

Nice hotel in lovely surroundings

Posted 14-Mar-2016
Birthday weekend away with friends. Very friendly staff and good food. Pool nice.
Comment from Hotel Management
21-Mar-2016 by Christophe Gitton, Hotel Management
Dear Guest, Thank you for taking the time to write a review. I am delighted to hear that you enjoyed your recent stay with us here at Aldwark Manor Golf and Spa Hotel for your birthday and that you had the opportunity to make use of all of our Hotel facilities including the Spa and Leisure. I look forward to welcoming you back in the future. Yours Sincerely, Christophe Christophe Gitton General Manager
4out of 5
by Pauline from Bedford

One night break

Posted 02-Mar-2016 on Hotels
Nice setting and lovely one night break. Service at Breakfast was not great. No greeted at the door no one took our room number, told us the routine for the breakfast luck we had breakfast including on out package. No one questioned anything. I was very surprised.
Comment from Hotel Management
21-Mar-2016 by Christophe Gitton, Hotel Management
Dear Guest, Thank you for writing a review and for your feedback, this is very valuable to us. I am pleased that you enjoyed your break with us. Please accept my apologies that breakfast service was not as expected. I will be sure to bring this up with the team and ensure this does not happen again. I hope to have the opportunity to welcome you back again in the future. Yours sincerely, Christophe Christophe Gitton General Manager
4out of 5
by A verified traveller

OK but

Posted 26-Feb-2016 on Hotels
Average hotel room
3out of 5
by A verified traveller from york

Nice hotel but not worth the money

Posted 19-Feb-2016
Room was nice, complained with the first room as was small and overlooked fire escape and was moved to a family room which was nice. Service in the restaurant was very slow and the same for breakfast but the food was reasonable. The pool was very busy although I do appreciate it was half term but I had to wait for a locker as none free. Overall I think it's expensive for what you get, there are other hotels that are better quality for this price
5out of 5
by Michael from Llay

Lovely place to stay

Posted 15-Feb-2016 on Hotels
It was like staying in a National Trust building. Very grand and very nice indeed
5out of 5
by A verified traveller from Luton

Lovely quiet country hotel

Posted 15-Feb-2016
Pros: Location, facilities, choice of food.
Had a lovely couple of days here visiting with a friend, just for a relaxing break; we certainly had that. Fabulous hotel with wonderful amenities including a fantastic spa, and really nice food. A bit of the beaten track, which is good, as it is lovely and quiet, but close to York and Harrogate for sight seeing. Staff, on the whole, extremely pleasant, and rooms very comfortable. Will definitely be back.
Comment from Hotel Management
08-Mar-2016 by Christophe Gitton, Hotel Management
Dear Guest, Thank you for your review. I am delighted to hear that you enjoyed your experience with us here at Aldwark Manor Golf & Spa Hotel and had the chance to make full use of our luxury facilities and our stunning surroundings. I look forward to welcoming you back in the near future. Yours Sincerely, Christophe Christophe Gitton General Manager