Ratings based on 277 Verified Reviews

4.6 out of 5
96% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from St Helens

A class above

Posted 05-Dec-2017
Just a 1 night stay always wanted to stay here prices was an issue but a classic example you get what you pay for Lovely room ‘Queens ‘ attention to detail very nice touches complimentary sherry in the room .Superb pool experience decor and furnishings exceptional Look forward to staying here again but for longer
4 out of 5
by Alan

AJ Sunday break

Posted 17-Oct-2017 on Hotels
Everything was good except breakfast coffee which was poor by modern standards
5 out of 5
Recommended
for Everyone
by A verified traveller from North Wales

Great experience

Posted 09-Oct-2017 on Ebookers
You feel welcome from the moment you arrive, every member of staff will greet you. The hotel has many individual features, the food is amazing and you come away feeling relaxed
5 out of 5
by Jo from Cambridge

Wonderful

Posted 29-Sep-2017 on Hotels
Friendly helpful staff, great food, fantastic spa! We had a lovely relaxing break and felt thoroughly spoiled by the end of it. Old-fashioned charm with all the mod cons. Thank you.
5 out of 5
by Rae

Family visit

Posted 15-Sep-2017 on Hotels
Great hotel in central location. Staff in every area were really lovely.
5 out of 5
Recommended
for Everyone
by A verified traveller from Wilmslow, Cheshire

Lovely hotel close to all amenities

Posted 04-Sep-2017
Pros: Lovely atmosphere and beautiful décor, very tastefully done. Comfortable beds, good food.
Cons: Hot plates at the breakfast buffet and the food kept hotter in the servers. We both wish we had ordered a hot cooked English breakfast.
Location: Excellent location, just walk down the street opposite and you are in the town. Walk up the hill and the tram is there to take you up the Great Orme.
We booked this hotel as we were going to a wedding in Llandudno. We were so pleased that we had chosen The Empire Hotel we thought it was excellent. Good food, efficient service, spotlessly clean, beautiful lounges with comfortable settees, the décor was so tastefully done, we will definitely stay there again.
5 out of 5
by Sally may from Stockport

Great stay.x

Posted 24-Aug-2017 on Hotels
fabulous
5 out of 5
Recommended
for Everyone
by A verified traveller from manchester england

Empire hotel absolutely lovely

Posted 18-Aug-2017 on Ebookers
A great stay in Llandudno the hotel was excellent fab view from room of Llandudno
5 out of 5
Recommended
for Everyone
by A verified traveller from Lancashire

Fantastic stay for our Wedding Anniversary

Posted 09-Aug-2017
Hotel Staff very friendly and helpful. Lounge area very comfortable and spacious. Rooms very luxurious and relaxing . Food in restaurant gorgeous fab fab stay
5 out of 5
Recommended
for Everyone
by A verified traveller from uk

Wonderful time!

Posted 02-Aug-2017
Fantastic hotel, could stay forever. Food, room, pool, staff, breakfast all wonderful! Great location close to all shops, bars, restaurants, beach, pier, etc. Parking only problem & shame h/made biccies/sherry not refreshed daily (would have to if room rented out daily!). Fantastic overall!