Great level of hospitality!
We warned we would check in late i.e. around midnight. We received very warm, smiley and professional welcome as if we had arrived at old friends' house.
Each bedroom is apparently named after a Welsh castle, which is a good idea.
Although the hotel looks massive, it still felt nicely warm and cosy wherever we were. Impressive heating system obviously!
Very good wi-fi connection in all parts and bedroom.
The room was large with a great king size bed, with very nice bed linen. Shame that a couple of pillow cases had a few subtle black stains (possibly hard to remove but these should not been put on the pillow). Otherwise quality of bed linen, towels and bathrobes was impeccable.
Our room had a small balcony view onto the river was a real delight, the bathroom was massive and very well equipped.
Food served at breakfast was delicious, cooked fresh and generously served.
We did not have time to enjoy the indoor swimming pool, but it looked amazing and was apparently very popular.
We shall definitely return!! Our experience in North Wales (even if only 2 days) felt like a mini holiday.