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Reviews of Seiont Manor Hotel

3.5 out of 5
Seiont Manor Hotel
Llanrug Caernafon, Caernarfon, Wales

Reviews

8.8

Excellent

Rating 10 - Excellent. 215 out of 403 reviews" "
Rating 8 - Good. 130 out of 403 reviews" "
Rating 6 - Okay. 47 out of 403 reviews" "
Rating 4 - Poor. 8 out of 403 reviews" "
Rating 2 - Terrible. 3 out of 403 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

JSAnon, West Midlands

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a beautiful setting. Very good value for money.
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Bar was closed when we arrived at 9pm...Receptionist handed a piece of paper indicating that bar was open 11am-11pm.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Really enjoy the atmosphere. Highly recommended
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful Manor Hotel. Situated in a beautiful location too. Double room is a really good size and very comfortable bed. Could not fault our stay at all, even when I rang up for special requests for my now fiancée about our engagement. Definitely visiting again.
Stayed 1 night in Dec 2019

10/10 Excellent

Anne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic value and lovely staff
Great value, particularly nice staff, little tired but will definitely be back!
Stayed 1 night in Dec 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Staff helpful. Enjoyed using leisure facilities (swim and sauna). Upgraded room was gorgeous with extremely large comfortable bed. Breakfast was a feast. Cannot fault the hotel
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and surroundings will deffo stay again
Stayed 4 nights in Dec 2019

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
food not great
only criticism was the food, expensive considering not the best, had the chicken, very dry no sauce, had to order pepper sauce to moisten it. breakfast staff werent good, offered tea and coffee, did not explain to guests that they could order hot food, just told people yo help themselves to a very small buffet, no offer of toast, sauces etc, had to keep asking!
Stayed 1 night in Dec 2019

8/10 Good

Tom, Wrexham

Business traveller
Liked: Cleanliness, staff & service, amenities
Lovely location and staff were fab. all lights were on a sensor setting which is great, however, was told my room number and it was down a ‘corridor’ went down said corridor and had to go up each small flight of stairs to to each room before light came on and I could see what room it actually was, Food in bar was a tad overpriced, mac n cheese with chicken was £17, no side salad, garlic bread etc. Just cheesey pasta and chicken. Small things I know but still a pain, overall a lovely place.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Lovely hotel in beautiful part of the world. Staff are incredibly friendly and helpful!! There are things that definitely need improving though: - decor is a bit old and could use a refresh. - the eating area and food have much to be desired. Had the lasanga (costing around £17) and was a dry shrivelled up piece of pastry with a sprinkle of cheese and a dry crusty piece of bread with some garlic. Absolutely shocking and comparible to prison food in my opinion. Actually, possibly worse... - breakfasts were ok, but again had eggs benedict which was average but the sauce tasteless and eggs a little undercooked. Second day had an omelette which was scrambled eggs with filling left to harden in the pan and slid onto the plate. Not even folded or garnished. First time I've had an omelette unfolded and looked like a 5 year old had made it. - glassware left on table is dirty. 5hink you should invest in a better dishwasher or steam and wipe glassware put on table. - my partner and I both felt unwell for a couple days after the food but can't put this solely down to the hotel as we ate elsewhere as well. Advice would be lovely, friendly and picturesque place to stay at affordable rates, breakfast is dubious but adequate (so worth it if included in room price at no additional cost). But don't waste you money on dinner as you'll be sorely dissapointed. P.s. You're staff are incredibly friendly, polite and accommodating. It is so nice to see such great service.
Stayed 2 nights in Nov 2019

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Nov 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sessions
Did what we paid for very well
Stayed 1 night in Nov 2019

10/10 Excellent

RAYMOND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay.
Great stay, as usual, this being our 5th visit. They offer the best hotel breakfast ever, great selection of cold food plus a superb full cooked breakfast. Rooms are large and very comfortable with a wonderful bed. Together with the pool this hotel offer a great experience. We will be back for more of the same.
Stayed 3 nights in Nov 2019

6/10 Okay

Catherine

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Every footstep taken in the room (room 2), was creaky. I was up and down in the night, so the creak of my every footstep woke my daughter up. Together with this, the fact that the bathroom light was on a sensor, meant that I had to shut the door properly in between each visit, which cause yet more noise because the door was also noisy. This was a real shame because otherwise the experience was excellent. Also, we pass the hotel entrance because there is only a sign on one side of the main road entrance. It would be useful if there was one on both sides because it is invisible, otherwise - and the SAT NAV doesn't give specific enough instructions. Thank you.
Stayed 1 night in Nov 2019

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Excellent location, with accommodation and room size well above arrange. Plentiful breakfast with a great choice. Staff friendly and helpful. An enjoyable stay. Will definetly return.
Stayed 2 nights in Nov 2019

10/10 Excellent

james

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marathon 😍
Fantastic hotel we stayed for the Snowden Marathon. Hotel service and food are amazing. Highly recommended we will be back again next year. Only addition that would improve hotel is the reinstating of the hot tub by the swimming pool. Keep up the good work Jim and Anna
Stayed 2 nights in Oct 2019

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Nice comfotable clean hotel with friendly staff .
Stayed 1 night in Oct 2019

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value quiet countryside hotel
Excellent value for the facilities offered. Set back from the road so very quiet but out in the countryside so no close restaurants to try out. Comfortable large room with 4 piece bathroom suite. Great breakfast and good quality dinners.
Stayed 2 nights in Oct 2019

8/10 Good

Owen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A lovely hotel set in beautiful grounds.Rooms spacious and well presented,helpful staff and quick checkin.Excellent cooked breakfast with a variety of fruit,hams etc.Theswimming pool complex is fantastic,adjacent to a sauna,which we used constantly.Only gripe was the restaurant,we waited 45 minutes for our main course for fish pie,which when it eventually arrived was a let down.But all in all had a wonderful stay,and will definetly be back.
Stayed 2 nights in Oct 2019

8/10 Good

Yolande

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Lovely
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and sauna. Good food lovely spacious room. Staff very friendly and helpfull
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall hotel was good, excellent location, grounds and staff, room and bed big and spacious. Eat in the restaurant on the first night, next 3 nights eat out as we were not impressed. Bathroom requires attention as the bath panel was warped, and the mastic around the bath was black. However we will definitely stay their again.
Stayed 4 nights in Oct 2019

6/10 Okay

mark

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Big potential but work to be done.
The staff were really friendly and helpful but undertrained. The food was ok but nothing to write home about. Our room was full of cobwebs which were big enough to catch a cat! Cups in the room were dirty. It is a very nice hotel with wonderful staff. A few tweaks would make it so much better.
Stayed 1 night in Oct 2019

8/10 Good

MARIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem
This small country hotel is a hidden gem - set just off the main road into Caernarfon and in its own well kept grounds. It has plenty of parking. The rooms a well furnished and very spacious . Spotlessly clean. Welcoming staff. Excellent breakfast though dinner wasn’t great I would have no hesitation in booking again - excellent value for money
Stayed 4 nights in Oct 2019

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great 3 nights. Staff very welcoming on arrival and throughout the stay. Pool was a bonus. Only negative was the ambience and atmosphere in the restaurant. Overall we had a good experience and would recommend to friends.
Stayed 3 nights in Sep 2019

6/10 Okay

Derek

Average - I was hoping for better.
My stay was brief arriving late due to traffic delays on the A55 and I didn't get to use the facilities as the pool, spar and restaurant closes at 9pm. Biggest disappointment was the lack of hot water. I assumed that there wasn't any as the shower ran cold for 20 minutes. I didn't know that if i waited longer it would finally come. I had to leave early, so it was disappointing not to get a shower. I was hoping for better.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Restaurant windows need a thorough clean inside and out the large window Cill has not been wiped in a long time in there. The staff were friendly enough the entire stay.We did not eat in the restaurant a second night after eating over cooked and overpriced burger on the first.The bedroom was clean and comfortable enough.Good and poor really but would not stay again .
Stayed 2 nights in Sep 2019

10/10 Excellent

Martin

Stayed 1 night in Sep 2019

6/10 Okay

Mark

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great Hotel with friendly staff. Totally unexpected for the price paid. Would have expected to pay twice as much.
Stayed 2 nights in Sep 2019
Response from Reception on 22 Sept 2019
Good afternoon Sandra, We are thrilled to hear you enjoyed your stay at Seiont Manor Hotel, and hope to welcome you back soon! - Gwion

4/10 Poor

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness
The property it’s self was beautiful and it was great to be able to use the facilities. The pool was definitely the highlight, and my little girl loved it. We had no issues with with food, But the decor could do with some updates. A little tired in areas. My major issue was with the infestation of ants in our bedroom. We stayed in a family room on the ground floor, and paying £166 per night plus extra for cancellation fee (we stayed for 2!!) I was not impressed to say the least! I was appalled by the number of ants coming through from outside. As you could imagine I got no sleep what so ever, my 3 year old also couldn’t settle as she was scared they would crawl all over her if she went to sleep. I spoken to reception about the issue on a number of times they said they would sort it out for us while we were out of the room. So I thought ok that’s fine, if it doesn’t happen again tonight then I’m sure I will be ok. Then when partying to put the little one to sleep, what’s crawling all over the floor, the ants!! So I went back to reception and all their solution to the problem was to use ant spray! But unfortunately it did not work. For the second night I had no sleep. So for me it was the worst £370 I had ever spent, for 2 horrendous nights sleep. I might have well just slept on the grass outside.
Stayed 2 nights in Apr 2019

6/10 Okay

K

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd stay here again but.....
I would rate this hotel as excellent all round except they ran out of gas during our second night which meant no hot water for showers in the morning and nothing egg related at breakfast. A fundamental error really which took the edge off an otherwise excellent stay in a delightful hotel in a delightful location.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff on arrival and throughout our stay were very friendly and helpful. The room was very comfortable, spotlessly clean and spacious. The bed did have a dip on it but didn’t affect sleep. The food was very good. There’s enough choice and the portions were very good. It was presented well and was certainly delicious. The facilities are as it says on website and although the pool is small it is big enough. The hotel is in lovely settings with lovely views from the room. It’s very peaceful and in very good location. We would definitely visit this hotel again and recommend it to anyone.
Stayed 2 nights in Sep 2019
Response from Reception on 19 Sept 2019
Thank you for your review, we hope to welcome you back soon! Gwion.

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Let down by the food
All was good except the food which was disappointing. We ate in the dining room one night and it cost £40 each for very small portions of a two course meal. On the Sunday we could only have roast which was obviously left overs from lunch warmed up within an inch of it’s life!! Such a shame because everything else was really good.
Stayed 3 nights in Sep 2019

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting hotel, helpful staff
Excellent room, lovely breakfasts, very helpful staff. We enjoyed having a swim, and looking round the grounds. The cost of evening meals was too high for us to consider having them.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Lovely hotel but room for improvement
This is a lovely hotel with friendly staff but is spoilt by the lack of the finishing touches. There was no information in the room about the hotel, dining times etc. It would have been nice to have some history on the hotel and it's grounds. Phone not working and no instructions/numbers for reception. however the room & bathroom was really nice, clean & comfortable. Evening meal was very good but I had to wait a while for my order to be taken (I think they forgot me) and it wasn't busy. Pool was nice but windows were dirty and one hadn't been finished off properly. Breakfast was disappointing. service good but I would have expected good quality bacon, sausage, bread etc not cheap stuff. definitely not worth the £15 charge if you had to pay separately for it. Again windows filthy and windowsills dirty with dead flies on. Wouldn't take much time to clean them. having said all this I would stay again but would hope there's some improvement
Stayed 1 night in Aug 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay
Second visit. Charming small hotel with lots of character. Staff are lovely. Bit chilly, particularly in the lounge and the bed was saggy and so high you needed to Swan dive onto it
Stayed 2 nights in Sep 2019

10/10 Excellent

Mr W F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
The best hotel we have stayed at ever. Massive double bed and nice balcony. However, a very simple improvement would be to provide some information in the rooms: restaurant menus/prices, guide to leisure suite (e.g. we didn't realise that there was a changeroom next to the pool).
Stayed 2 nights in Aug 2019
Response from Reception on 1 Sept 2019
Mr W F, thank you very much for your kind review and we are thrilled to be the best hotel you have ever stayed at! I am thankful for your advice and will liaise with the manager to see if we can get information regarding the hotel's leisure and restaurant facilities in the rooms. Kindest regards, Gwion. -Receptionist.

6/10 Okay

Martin

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Good breakfast, rooms in need of updating. Generally ok though
Stayed 1 night in Aug 2019
Response from Reception on 1 Sept 2019
Thank you for your review, we do realize the rooms may be slightly dated this is however due to a recent change of management earlier this year. We are working to freshen up the rooms for a more comfortable stay. Kindest regards, Gwion. - Receptionist

10/10 Excellent

Dalvina

Stayed 1 night in Aug 2019

10/10 Excellent

Rachel

Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Nice hotel in a nice location. Nice people. Breakfast excellent and good choice. It is a bit run down, needs an update in the rooms and good cleaning. Cobwebs all around the door. Swimming pool area and the grounds of the hotel are magnificent.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice n spacious and clean. Hotel staff couldn’t do enough they were all lovely. Grounds were nice n peacefull. Food in brasserie was nice friday evening a little expensive .. service was good. Breakfast was nice with plenty of choice/again staff were very helpful. Overall enjoyed our stay a lot.
Stayed 2 nights in Aug 2019