Ratings based on 252 Verified Reviews

4.3 out of 5
89% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel to stay

Posted 27-Nov-2016
Friendly staff, from reception to room service. We also had food in the hotel which was lovely.
2out of 5
by A verified traveller from Bristol

room 230

Posted 10-Nov-2016
Pros: nothing
Cons: staff on reception were in helpful
Location: I have stayed in various hotels in Wrexham and recommend either of the Premier inns before the Ramada
room 230 is opposite the plant room and is noisy all night. if your offered this room then ask for a altenative
4out of 5
Recommended
for Everyone
by A verified traveller from n yorks

Customer service not great but room excellent

Posted 19-Oct-2016 on Ebookers
Pros: Room was great
Cons: Staff/ customer service
Handover of desk staff meant that I was stood waiting for 5minutes for someone to bother checking me in but other than that everything was fine and went smoothly. room was spotless and comfortable. just couldn't sleep despite the mattress being ok etc.
3out of 5
Recommended
for Everyone
by A verified traveller from london

Hotel of contrasts - fab and charming staff

Posted 18-Oct-2016 on Ebookers
Pros: The staff are delightful and the hotel has large rooms
Cons: The food was poor with over cooked pasta and jalapeño peppers which are not traditional in an arrabiata - the gym is tiny
The gym is tiny and there are no changing rooms for the spa; cig burns in the carpet and the cracked cup which wasn't changed indicates this was washed by hand in the bathroom and not adequately sterilised.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 17-Oct-2016 on Hotels
4out of 5
by A verified traveller

comfortable and efficient

Posted 25-Sep-2016 on Hotels
Friendly staff, good breakfast. Spacious rooms and very clean
4out of 5
by A verified traveller

Posted 25-Sep-2016 on Hotels
Stay was good, food not so much, it was as though has been left heated as was tough.
4out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 23-Sep-2016
Good size room with good facilities. Nice bathroom, good tv selection.
4out of 5
by A verified traveller

Excellent

Posted 20-Sep-2016 on Hotels
Excellent
4out of 5
by A verified traveller from Falkirk

Pleasant stay

Posted 09-Sep-2016 on Hotels
Really pleased with spacious executive room. Staff very courteous and helpful. Nice bathroom decor (though there was an odd smell coming from the bathroom). Lots of nice wee touches in the room. Overall pleased with hotel.