Beach nearby, sailing

Reviews of Château Rhianfa

5 out of 5
Château Rhianfa
Beaumaris, Menai Bridge, Wales

Reviews

8.6

Excellent

Rating 10 - Excellent. 241 out of 433 reviews" "
Rating 8 - Good. 118 out of 433 reviews" "
Rating 6 - Okay. 44 out of 433 reviews" "
Rating 4 - Poor. 18 out of 433 reviews" "
Rating 2 - Terrible. 12 out of 433 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rowland

Travelled with partner
Everything
Stayed 1 night in Apr 2023

10/10 Excellent

Ian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Character property with unique architectural features. Lovely lounges for relaxing and pleasant views over the Menai Straits. Excellent chef but limited menu choices for an extended stay. Big difference between basic room and deluxe, aim high, definitely worth it.
Stayed 2 nights in Feb 2024

10/10 Excellent

Bethany

Liked: Property conditions & facilities, room comfort
If your in Wales, stay here!
Our stay was truly magical. All the staff were lovely and friendly and made the experience a 10/10. Special thank you to Ben for lovely service throughout the meal.
Stayed 1 night in Jan 2024

10/10 Excellent

Michelle

Stayed 2 nights in Jan 2024

10/10 Excellent

Kritsana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Andrew

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy top of wardrobe and bed head. only 4 coat hangers no where to put clothes drawers too small. No where to put toiletries in shabby bathroom. Asked for bacon and tomatoes for breakfast as can’t eat eggs got given 1 piece of toast 2 little pieces of bacon and half a tomato.lovely staff but place needs talc. Cup makes on furniture but asked for mats didn’t have any,NOT WORTH £200 a night
Stayed 2 nights in Nov 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Nov 2023

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Diane

Travelled with group
Disliked: Staff & service, property conditions & facilities
Definitely not worth what we paid, supposedly had a new chef as they had problems with agency chefs. If new chef cooking breakfast he needs to be fired. Breakfast is advertised as freshly cooked for you - not true. Black pudding inedible bacon like leather bits missing of plates and packet hollandaise sauce on eggs Benedict. On the plus side head receptionist amazing.
Stayed 4 nights in Oct 2023

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had a brilliant time, room was excellent albeit it was a side seaview, I was expecting a full seaview. A little too hot and stuffy on arrival. Overall it was great, food was excellent and staff were all very helpful and polite.
Stayed 2 nights in Oct 2023

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Paul

Stayed 1 night in Oct 2023

8/10 Good

Mary Beth

Stayed 3 nights in Sep 2023

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway
Wonderful place to stay! The gardens are beautiful. Great food too. Blanca was SO helpful and friendly.
Stayed 2 nights in Aug 2023

8/10 Good

Robert Wayne

Liked: Cleanliness, property conditions & facilities

6/10 Okay

Danya

Travelled with family
Staff was very nice but service was not up to par. Staff needs more training about how to do things. For instance, I ordered a martini and got it after the meal was served. Little things like that the 3 days we were there. Young and not professional but very nice.
Stayed 3 nights in Sep 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A room with a view
Thoroughly enjoyable stay in the Lodge. The Chateau was a pleasure to enter and explore. The staff we encountered were both extremely friendly and helpful. Nothing was too much trouble. Breakfast were very enjoyable and we looked forward to them every morning. The large garden was worth exploring and in the morning sun gave a fantastic view of the Chateau. We are currently looking for another stay shortly.
Stayed 4 nights in Sep 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant stay
Brilliant experience, fantastic location. Food offering variable, staff very good but maybe stretched.
Stayed 2 nights in Sep 2023

10/10 Excellent

Linda

Stayed 2 nights in Aug 2023

10/10 Excellent

Harley

Stayed 1 night in Sep 2023

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, staff & service
A beautiful building in an idyllic setting. The staff are very friendly and attentive. The hotel would benefit from some interior up-dating. We had a very enjoyable stay.
Stayed 2 nights in Aug 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2023

8/10 Good

Mr Chris R

Travelled with partner
Liked: Cleanliness, staff & service
A facinating and beautiful (if somewhat fussy) property, served by excellent friendly staff. Food was below the standard that should be expected at the prices charged. The rooms reflected the difficulties to be expected in a conversion of an antique. The setting is top world standard. Superb views.
Stayed 3 nights in Jul 2023

10/10 Excellent

Kerry

Stayed 1 night in Aug 2023

10/10 Excellent

Krystal

Stayed 2 nights in Aug 2023

6/10 Okay

Kevin

Liked: Room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meals a bit pricey at hotel drinks are the same
Stayed 2 nights in Jul 2023

10/10 Excellent

Kevin

Stayed 1 night in Jul 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
The property has a lot of character and history associated with it. Staff were very friendly and helpful. The scenery around the Chateau was beautiful.
Stayed 3 nights in Jul 2023
Response from Chateau Rhianfa on 29 Jul 2023
Thank you so much for your wonderful review of Chateau Rhianfa! We're thrilled to hear that you enjoyed the character and rich history of our property. Our team takes great pride in providing friendly and helpful service, and it's gratifying to know that they made your stay memorable.The breathtaking scenery surrounding the Chateau is indeed one of our greatest assets, and we're glad you had the opportunity to appreciate it. We always strive to offer a unique and unforgettable experience to all our guests.It was a pleasure having you with us, and we hope to welcome you back soon for another unforgettable stay at Chateau Rhianfa. Should you need any assistance or have any special requests for your next visit, please don't hesitate to reach out to us. We look forward to serving you again!

10/10 Excellent

Molly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely 2-night stay. Fantastic staff and wonderful interior in the chateau. Great breakfasts. We were in a lodge room, which was clean and comfortable, with a great view over the Strait. The bed was too soft, but not horrible. Prices for dinner were high, so we ate locally.
Stayed 2 nights in Jul 2023
Response from Chateau Rhianfa on 29 Jul 2023
Thank you for your lovely review of your 2-night stay at Chateau Rhianfa! We're thrilled to hear that you enjoyed our fantastic staff, charming interior, and the wonderful view over the Strait from your lodge room. It's wonderful to know that you found the room clean and comfortable.We apologize if the bed's softness didn't perfectly suit your preferences. We appreciate your honest feedback and will make a note of your preference for any future stays with us.We're glad you loved our breakfast offerings, and we hope you had a great time exploring the local dining options. Thank you for choosing Chateau Rhianfa, and we look forward to welcoming you back for another memorable stay! If there's anything specific you'd like for your next visit, please let us know. Your satisfaction is essential to us, and we're committed to exceeding your expectations.

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Angie

Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Disappointing
Disappointing in all areas except for location.
Stayed 2 nights in Jul 2023
Response from Chateau Rhianfa on 29 Jul 2023
Thank you for sharing your feedback about your recent stay at Chateau Rhianfa. We're sorry to hear that your experience fell short of your expectations.We sincerely apologize for any disappointments you encountered during your stay. We take guest feedback seriously, and we appreciate your candid comments, which help us identify areas for improvement.We're glad that you found our location appealing and that you were able to enjoy the beautiful surroundings during your time with us.If you would like to discuss your experience further or have any specific concerns you'd like to address, please feel free to reach out to us directly. Your feedback is valuable to us as we strive to enhance our services and provide a more enjoyable experience for all our guests.Once again, we apologize for any inconveniences you may have experienced and thank you for choosing Chateau Rhianfa. We hope to have the opportunity to welcome you back in the future for a stay that exceeds your expectations.

6/10 Okay

Julie

Travelled with partner
Friendly staff but clearly short of staff which made service poor. Donning area in need of a face lift.
Stayed 1 night in Jul 2023
Response from Chateau Rhianfa on 29 Jul 2023
Thank you for taking the time to share your feedback about your recent stay at Chateau Rhianfa. We appreciate your kind words about our friendly staff.We sincerely apologize for any inconvenience you experienced due to our staffing levels during your visit. Your feedback is essential to us, and we'll take this into consideration as we strive to ensure a more efficient and attentive service for all our guests.Regarding the appearance of our dining area, we appreciate your honest observation. We continually work on improving our facilities, and your comments will be taken into account as we plan for future upgrades and renovations.If you have any further comments or specific concerns you'd like to discuss, please feel free to reach out to us directly. We value your input and are committed to providing an exceptional experience for all our guests.Thank you for choosing Chateau Rhianfa, and we hope to have the opportunity to welcome you back in the future with an improved and more enjoyable stay. Your satisfaction is our priority, and we'll strive to make your next visit a better one.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed one night and were in the Lodge. Comfortable bed and amazing views. The hotel is lovely. Dinner and breakfast were very good, just a bit surprised there was no granulated sugar, only cubed, in the hotel for breakfast cereals?
Stayed 1 night in Jun 2023
Response from Chateau Rhianfa on 29 Jul 2023
Thank you for your review of your recent stay at Chateau Rhianfa. We're delighted to hear that you had a comfortable night in the Lodge and enjoyed the amazing views from your room. It's wonderful to know that you found the hotel lovely and that both dinner and breakfast were very good.We appreciate your feedback regarding the sugar options at breakfast. We'll certainly take note of your preference for granulated sugar and make the necessary adjustments to ensure a more enjoyable breakfast experience for all our guests.Thank you for choosing Chateau Rhianfa for your stay. We hope to have the pleasure of welcoming you back in the future for more memorable moments and exceptional experiences. If there's anything else you'd like us to consider for your next visit, please don't hesitate to let us know. Your satisfaction is our priority, and we look forward to serving you again.

10/10 Excellent

Lisa

Stayed 1 night in Jun 2023

10/10 Excellent

P

Stayed 1 night in Jun 2023

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very attractive hotel. Good food and accommodation.
Stayed 2 nights in Jun 2023
Response from Chateau Rhianfa on 31 Jul 2023
Thank you for your review of our hotel. We're delighted to hear that you found Chateau Rhianfa very attractive. It's great to know that you enjoyed our good food and accommodation during your stay.We appreciate your kind words and hope to have the pleasure of welcoming you back in the future for another enjoyable experience.

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing retreat
Stayed 4 nights in Jun 2023

8/10 Good

Verified traveller

Disliked: Cleanliness, staff & service
Nice but needs money reinvesting in it
The chateaux was beautiful building But staff are you g not particularly well trained. The food was delicious But again some staff not great Ordered a G&T and the gentleman took the scoop out and picked ice up with his hands and then put his hands toto a jar and picked the berries up to go into my glass - turned my stomach The beds were very comfortable But we were on the floor with kitchen and at 5.30 am the chefs woke us up starting tgeir shift - not their fault but need shutters on window Decor of bedrooms need updating and some areas customers walk through past kitchen to garden are Dirty Basically needs some money spending on it and it could be beautiful but instead was a bit like faulty towers
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Stayed 2 nights in Jun 2023

6/10 Okay

Panna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but not as romantic as I’d wanted
Room 15 was next to the kitchen hence noisy late at night and early morning. Also the windows did not shut and hence had little privacy from kitchen staff. Our room was changed once reported and this room had an amazing shower but a very small window. The staff were friendly and the grounds were lovely and well kept. We were not impressed by the breakfast and hence cancelled our evening meal. Overall for the price I don’t feel I could recommend it.
Stayed 2 nights in Jun 2023
Response from Chateau Rhianfa on 29 Jul 2023
Thank you for sharing your feedback about your recent stay at Chateau Rhianfa. We sincerely apologize for the inconveniences you experienced in the first room you booked, being next to the kitchen, resulting in noise disturbances and lack of privacy. We're glad that our staff responded promptly by changing your room to address the issue, although we understand that the new room's smaller window was not ideal.We're delighted to hear that our staff was friendly and that you enjoyed the well-kept grounds. However, we apologize that both the breakfast and evening meal did not meet your expectations.Your feedback is crucial to us, and we're committed to continually improving our services and facilities. We're disappointed that your overall experience did not meet your expectations.Thank you for choosing Chateau Rhianfa. We hope that in the future, we can have the opportunity to provide you with an enhanced experience that exceeds your expectations.

10/10 Excellent

Chris

Stayed 1 night in Jun 2023

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
Beautiful position. The room needed decoration as paint was peeling off the bedroom and bathroom walls. The bathroom fan did not work and, despite requesting that this be looked into, it was not fixed. It should be pointed out that the accommodation is not suitable for anyone with mobility problems as there are lots of stairs to negotiate and the garden paths are rough and steep.
Stayed 7 nights in Jun 2023

6/10 Okay

Steven

Stayed 1 night in Jun 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical 20th Anniversary Stay
Parking and entering the chateau was impressive, checking in smooth polite staff member greeted us, took the time to show us to the lift, with our luggage and they walk up the stairs were they opened the lift doors and our room for the evening Örme 3 was there, magical, the room was beautiful, well equipped, everything we could ask for and more, it was our 20th Wedding Anniversary and to spend it in a magical place was simply perfect, and to see princesses Bell and the children topped that, gardens were beautiful which our room looked over towards the sea, the food was lovely a little expensive but other than that our stay was fantastic, thank you to all the staff that added to the magic of the Chateau Jackie Ian 29 May 2023
Stayed 1 night in May 2023
Response from Chateau Rhianfa on 29 Jul 2023
Thank you so much for sharing your wonderful experience at Chateau Rhianfa! We are thrilled to hear that your 20th Wedding Anniversary celebration was a magical and perfect one. It brings us immense joy to know that you had a fantastic stay with us.It warms our hearts to know that you found your room, Orme, to be everything you could ask for and more. We're pleased that you had a magical view of the gardens and the sea from your room, creating an unforgettable setting for your special celebration.We're glad that you enjoyed the food during your stay, your feedback is appreciated and will be considered as we continually review and enhance our offerings.Thank you as well for mentioning our visiting Princess Bell and the children she read for. We love being able to create special moments for our guests, and we're delighted that they added to the magic of your time at the Chateau.On behalf of all our staff, we thank you for choosing Chateau Rhianfa to celebrate such a significant occasion. Your kind words are deeply appreciated, and we hope to have the pleasure of welcoming you back for more memorable moments in the future. If there's anything we can do to make your next stay even better, please don't hesitate to let us know.Congratulations once again on your 20th Wedding Anniversary, and here's to many more magical memories in the years to come!