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It was a Sunday Check in. The hotel is within a multi office complex - so it was pretty desolate and I was hoping for a great nights sleep . Sadly I could hear other folks in the hotel ( even it was maybe only 10% occupied) and the HVAC. did not help either.
Very nice hotel. Great gym and pool. Big open area in lobby, great for working or having a snack. Personale was pleasent. Business room excellent. Room needs maybe a bit of updating, but overall very nice and big, with great layout. Fridge, coffee, big TV, desk, sofa .. very nicely done.
The hotel seemed a little older and worn but still very clean and nice. Staff was especially nice and receptive to our needs. Lobby was big and comfortable. I also tried the restaurant on-site and that was very good. Would stay again.
Hotel was next to a major freeway and road noise was terrible. The staff was friendly but the food and room service was terrible. The rooms are all suites and nice. If you don't care about food, this would be a good place to stay
This was my second stay at the Westin Chicago North Shore. I enjoy how this is a proper "big" hotel and not a smaller 2-3 story that is normally found in the suburbs. Check in/out was super easy, and the bed was very comfy!
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