Front of property – evening/night

Reviews of Dunedin Leisure Lodge - A Distinction Hotel

4 out of 5
Dunedin Leisure Lodge - A Distinction Hotel
30 Duke Street, North Dunedin, Dunedin

Reviews

9.0

Wonderful

Rating 10 - Excellent. 519 out of 1002 reviews" "
Rating 8 - Good. 399 out of 1002 reviews" "
Rating 6 - Okay. 66 out of 1002 reviews" "
Rating 4 - Poor. 14 out of 1002 reviews" "
Rating 2 - Terrible. 4 out of 1002 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Scot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Wayne Sheard - General Manager on 19 Mar 2024
Hi Scot,Thank you for your excellent rating for your recent stay with us. Your rating is appreciated and used to reaffirm to our staff their hard work is recognized.Thank you again and I hope we can host you on your next visit to Dunedin.Have a great dayRegardsWayne - GM

8/10 Good

Paul

Travelled with partner
Liked: Staff & service, property conditions & facilities
Clean and tidy
Stayed 1 night in Mar 2024
Response from Wayne Sheard - General Manager on 12 Mar 2024
Hi Paul,Thank you for taking the time to rate your recent stay with us. It is good to see we met your expectations and it appears you had an enjoyable stay.The Team and I look forward to hosting you again if you return to Dunedin.RegardsWayne - GM

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely breakfast, friendly staff. Easy parking
Stayed 1 night in Feb 2024
Response from Wayne Sheard - General Manager on 21 Feb 2024
Hi Lisa,Thank you for your great review and rating. It is a pleasure to pass onto staff the positive comments that show their efforts are appreciated.I am pleased you enjoyed your stay and we met your expectations.Thank you again and I hope you will visit us again in the future.Best wishesWayne - GM

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a well run easy to access and perfect property for me as a business traveller
Stayed 1 night in Feb 2024
Response from Wayne Sheard - General Manager on 22 Feb 2024
Hi Geoff,Thank you for your great comments and rating. These are a great tool in assuring the Team their efforts are noticed and appreciated. I look forward to hosting you again if you are a regular to Dunedin.Thank you again and have an awesome eveningRegardsWayne - GM

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so helpful
Stayed 4 nights in Jan 2024
Response from Wayne Sheard - General Manager on 2 Feb 2024
Hi Michael,Thank you for taking the time to review your recent stay with us and the great rating you posted. You obviously enjoyed your stay and we met your expectations. The Team and I look forward to hosting you again when/if you return to Dunedin.Best wishesWayne - GM

10/10 Excellent

Wendy, Winton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting. Very clean and tidy. We’re a little concerned about it being close to a main road but didn’t need to be as there was little to no traffic noise inside the building 😁 friendly helpful staff, I would stay there again happily
Stayed 1 night in Jan 2024
Response from Wayne Sheard - General Manager on 21 Jan 2024
Hi Wendy,Thank you for your excellent rating and great comments. It is always pleasing to see our guests go away happy and see that we have met all your expectations.Thank you again and I possibly look forward to hosting you again in the futureRegardsWayne - GM

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel.
Stayed 3 nights in Jan 2024
Response from Wayne Sheard - General Manager on 11 Jan 2024
Hi Martin,Thank you for taking the time and your great scoring of your recent stay with us. It is great to see we met your expectations. It is a good moral boost for the Team to see their efforts are recognized.Thank you again and I hope we can host you again in the near future.RegardsWayne - GM

10/10 Excellent

Donna, Carnforth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel with good size rooms. The staff were excellent and friendly. Good menu and food. Nice gardens. Convenient for the Botanic Gardens just across the road. Good car park. On the edge of town so not noisy.
Stayed 3 nights in Jan 2024
Response from Wayne Sheard - General Manager on 9 Jan 2024
Hi Donna,Thank you for taking the time to review your stay with us. It is great to see we met your expectations in all areas and you had an enjoyable stay. I look forward to possibly hosting you again if you return to Dunedin.RegardsWayne - GM

6/10 Okay

Leon

Travelled with family, Travelled with group
Stayed 1 night in Dec 2023
Response from Wayne Sheard - General Manager on 27 Dec 2023
Good evening Leon,Thank you for taking the time to rate your recent stay with us at Dunedin Leisure Lodge. I see from your scoring we did not meet your expectations for Check-in and Check-out procedures. It would be appreciated if you could reply with specific issues that we fell short on so we can improve in this area..Overall I hope you enjoyed your stay and I look forward to possibly hosting you again in the future.Thank you againRegardsWayne - GM .

8/10 Good

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service was very good - easy to find and convenient. Quiet!!!
Stayed 1 night in Dec 2023
Response from Wayne Sheard - General Manager on 27 Dec 2023
Hi Fiona,Thank you for rating your recent stay with us at Dunedin Leisure Lodge. It is pleasing to see we met your expectations and you had an enjoyable stay.Thank you and I look forward to hosting you again

10/10 Excellent

Ruppal Walia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Wayne Sheard - General Manager on 27 Dec 2023
Hello Ruppal,Thank you for your great rating of your recent stay with us at Dunedin Leisure Lodge. Your rating is great for Team moral as it shows their hard work is appreciated.Thank you again and I looking forward to possibly hosting you again in the future.RegardsWayne - GM

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Botanical Garden.
Stayed 1 night in Nov 2023
Response from Wayne Sheard - General Manager on 19 Nov 2023
Hi John,Thank you for taking the time to rate your recent stay with us and the positive score you gave.Location is a great advantage we have being semi Rural but still so close to the city, University and other great amenities. Thank you again and I hope we can host you again in the near future.RegardsWayne - GM

10/10 Excellent

Delwyn, Invercargill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious room and a kitchen too
Stayed 1 night in Oct 2023
Response from Wayne Sheard - General Manager on 22 Oct 2023
Hello Delwyn,Thank you for taking the time to rate your stay with Dunedin Leisure Lodge. It is great to see we met your expectations and look forward to possibly hosting you again in the future.RegardsWayne - GM

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Joel with Distinction
Our stay at the Dunedin Leisure Lodge was very enjoyable. staff were excellent both polite and efficient. My only negatives were the stairs to our room and highway noise. One of the staff David, assisted taking our luggage upstairs. Much appreciated.
Stayed 3 nights in Oct 2023
Response from Wayne Sheard - General Manager on 8 Oct 2023
Hello Neil,Thank you for taking the time to rate your recent stay with Dunedin Leisure Lodge. It is great to see we met most of your expectations. The lack of a lift can be a negative but as you saw with David, the staff are more than happy to assist. The Double Glazed windows normally keep most of the noise out, maybe the window was not latched closed fully, thus not sealing properly.Thank you again and I hope to host you on your next visit to Dunedin.RegardsWayne - GM

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and comfy room
Stayed 1 night in Oct 2023
Response from Wayne Sheard - General Manager on 3 Oct 2023
Hi Tim,Thank you for taking the time to review your recent stay we Dunedin Leisure Lodge. Your positive comments and high scoring your are much appreciated as it is pleasing to see we are meeting expectations.We look forward to possibly hosting you again in the future.RegardsWayne - GM

10/10 Excellent

Ernest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, super friendly staff, daily servicing of rooms first class. After returning to Dunedin for a visit we noted the hotel was well maintained.
Stayed 4 nights in Sep 2023
Response from Wayne Sheard - General Manager on 27 Sept 2023
Hello Ernest,Thank you for taking the time to review your recent stay with us. It is very rewarding getting the positive feedback and shows the Teams hard word is appreciated.Have a great day and I hope we get the opportunity to host you again in the future.Best wishesWayne - GM

10/10 Excellent

J

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Wayne Sheard - General Manager on 1 Sept 2023
Hello J,Thank you for your review of your recent stay with Dunedin Leisure Lodge. It is great to see you enjoyed your stay and we met all your expectations.Thank you again and I look forward to welcoming you back should you return to Dunedin.RegardsWayne

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Wayne Sheard - General Manager on 18 Aug 2023
Hi Jeff,Thank you for taking the time to rate your recent stay with us. It is great to see we met your expectations and you enjoyed your stay. It is great motivation for the staff seeing their hard work gets acknowledged.Thank you again and we look forward to hosting you should return to Dunedin.RegardsWayne - GM

10/10 Excellent

Matthews

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Simply the best ......
Always a comfortable hotel. Immaculately clean. Warm rooms with good heaters and water pressure. The staff are excellent and make me feel very much at home. One of the best hotels in Dunedin.
Stayed 3 nights in Jul 2023
Response from Wayne Sheard - General manager on 7 Jul 2023
Hi,Thank you for taking the time to review your recent stay with us and the great scoring you have given. This is great for building the staff Moral and Kudos as they see guests do appreciate the extra efforts they put in.Thank you and I look forward to hosting you again.RegardsWayne - GM

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Wayne Sheard - General Manager on 3 Jul 2023
Hi Trevor,Thank you for taking the time to rate your recent stay. By your rating it looks like we met your expectations and you had a good stay.Thank you again and I hope to host you again in the future.RegardsWayne - GM

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room for a couple of nights. Staff were helpful. Coffee from the bar was good.
Stayed 2 nights in Jun 2023
Response from Wayne Sheard - General Manager on 23 Jun 2023
Hi,Thank you for taking the time to review your recent stay with us. It is great to see we met5 your expectations and look forward to hopefully hosting you again in the future.Have an awesome weekendRegardsWayne - GM

10/10 Excellent

Cassie

Stayed 1 night in Jun 2023
Response from Wayne Sheard - General Manager on 7 Jul 2023
Hi Cassie,Thank you for for your great review of your recent stay. Your rating helps to confirm we are ticking the right boxes. Also it is a good boost to the staff to see positive feedback that recognizes their efforts.Thank you again and I look forward to hosting you again.RegardsWayne - GM

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Reservations on 17 Jun 2023
Thank you Don for taking the time to post a 4 star review of our hotel. We appreciate your rating

8/10 Good

Naomi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There was no lift to floor 2, so with suitcases it was a mission to take up. We did have an offer from the front desk to help though.
Stayed 1 night in May 2023
Response from Reservations on 22 May 2023
Dear Naomi, Thank you for your feedback. Elevators were not included when the hotel was originally constructed unfortunately, however, we do always have staff available for porterage of bags to the first floor. Kind regards, Reservations

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities
We really needed more power points near the bed for devices PLU the internet juts did not work - free wifi or not Apart from this GREAT!!! THANK YOU!
Stayed 3 nights in May 2023
Response from Wayne Sheard - General Manager on 10 May 2023
Hi Chris,Thank you for your review and great to see you enjoyed your stay. It is noted re the power points and I have this on my wish list with our next upgrade. As you can appreciate, when the place was built you only needed a plug for a bedlamp.Thank you again and I hope to host you again in the future.RegardsWayne - GM

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2023
Response from Wayne Sheard - General Manager on 10 May 2023
Hi Peter,Thank you for taking the time to rate your recent stay with us and giving a favorable score.RegardsWayne - GM

10/10 Excellent

Chistine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay staff where every helpful and meets our requests meals where very good nice choices even porridge for breakfast smile Chrissy & John
Stayed 1 night in May 2023
Response from Wayne Sheard - General Manager on 10 May 2023
Hi Christine,Thank you you for the awesome rating and I am glad we met all your expectations. I look forward to possibly hosting you again in the future.RegardsWayne - GM

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2023
Response from Reservations on 22 May 2023
Thank you John for taking the time to post a 5 star review of our hotel. We appreciate your rating

8/10 Good

Kiritharan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Botanic gardens next road is a bonus. Clean facilities, hassle free checking
Stayed 1 night in Apr 2023
Response from Wayne Sheard - General Manager on 26 Apr 2023
Hello Kiritharan,Thank you for taking the time to review your stay with us. I am pleased you found all to your liking and I look forward to possibly hosting you again in the future.RegardsWayne - GM

4/10 Poor

PETER, Pennington

Stayed 1 night in Apr 2023
Response from Reservations on 22 May 2023
Thank you Peter for taking the time to post a review of your stay. We are sorry we did not meet your expectations. If you would like to give specific feedback, please contact the hotel directly with your comments - we welcome all opportunities to improve.

8/10 Good

Mark, Temple City

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This is really a pretty standard motel-type establishment. The photography makes it look a bit better than it really is which could be disappointing. If you look at it as a standard motel for a brief overnight stay, it is fine for the price.
Stayed 1 night in Apr 2023
Response from Wayne Sheard - General Manager on 17 Apr 2023
Hello Mark,Thank you for taking the time to review your recent stay. I am sorry we didn't meet your expectations. We are an older style Hotel that has a lot of character and atmosphere and a great Team.Thank you again and I hope we can host you again should you return to Dunedin on your next visit to New Zealand.Safe travels Wayne - GM

10/10 Excellent

savannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t fault anything. Very clean wonderful service. Will definitely go back.
Stayed 1 night in Apr 2023
Response from Wayne Sheard - General Manager on 17 Apr 2023
Hi Savannah,Thank you for taking the time to review your recent stay with us. Your positive feedback is appreciated and serves as a positive reinforcement to our Team. I am please we met your expectations and look forward to hosting you again.RegardsWayne - GM

8/10 Good

Millie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and parking. Comfortable beds. Unfortunately our wifi didn’t work throughout our stay. Would have been helpful to have at least a toaster or some cutlery/bowls for a quick breakfast.
Stayed 2 nights in Apr 2023
Response from Wayne Sheard - General Manager on 14 Apr 2023
Hi Millie,Thank you for taking the time to review your recent stay with us. I apologize for the issue with your Wifi. We are getting intermittent issues in some parts of the Hotel and are currently looking at a new install. Because we are a Hotel with a Restaurant we do not have cooking facilities or toasters in the rooms. These are a fire risk and can set our automatic alarms off.Thank you again for your review and I hope we can host you again in the future.RegardsWayne - GM

10/10 Excellent

Kyra

Stayed 1 night in Apr 2023
Response from Wayne Sheard - General Manager on 10 May 2023
Hi Kyra,Thank you for taking the time to rate your recent stay with us. By your score it is great to see we ticked the boxes in making your stay enjoyable.We look forward to hosting you again should you return to Dunedin.RegardsWayne - GM

4/10 Poor

Deb

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
.
Stayed 1 night in Apr 2023
Response from Wayne Sheard - General Manager on 11 Apr 2023
Good Morning Deb,Sorry to see that your recent stay with us did not meet your expectations. We normally get very good comments and reviews so I hope you will give us the opportunity in the future to host you again to give you the true Dunedin Leisure Lodge experience.RegardsWayne - GM

8/10 Good

Keith

Liked: Cleanliness
The Breakfast was only Luke warm at 8.00 am in the morning. Not good enough, and had to ask to Microwave to heat up. No offer of replacement.
Stayed 1 night in Apr 2023
Response from Wayne Sheard - General Manager on 10 Apr 2023
Good morning Keith,Thank you for your feedback and review. My sincere apologies for your negative experience with Breakfast. As it is a Buffet Style Breakfast I am not sure which components were luke warm. I will look into this and get the Team to monitor the temperatures to ensure this is avoided going forward. We normally get very good comments on the Breakfast so this is an isolated issue.Again my apologies and please let me know if you are staying with us again so I can work towards making amends to you.RegardsWayne - GM

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Reservations on 5 Apr 2023
Thank you Paul for taking time to post a review of Dunedin Leisure Lodge.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Lodge was next to botanical gardens and east access into city center by bus. Staff was particularly helpful with luggage loading into shuttle when airport shuttle was late.
Stayed 1 night in Mar 2023
Response from Wayne Sheard - General Manager on 30 Mar 2023
Hello Anna,Thank you for taking the time to review your recent stay with us, Your high score and positive points are well received. Thank you and I am pleased to have met your expectations.RegardsWayne - GM

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Wayne Sheard - General Manager on 30 Mar 2023
Hi Carl,Thank you for your awesome rating and taking the time to do this. I hope to be able to host you again in the future.RegardsWayne - GM

10/10 Excellent

Nicola

Stayed 1 night in Mar 2023
Response from Wayne Sheard - General Manager on 20 Mar 2023
Hi Nicola,Thank you for taking the time to rate your recent stay and giving us such a high Rating. This is a great training and motivational tool as it flags to the staff that their efforts are appreciated and noticed by our valued guests.Thank you again and I look forward to possibly hosting you again in the future.RegardsWayne - GM

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to town
Stayed 1 night in Mar 2023
Response from Wayne Sheard - General Manager on 17 Mar 2023
Hi Daniel,Thank you for taking the time to rate your recent stay with us. Your grading is appreciated and is useful as a confirmation that we are meeting our guests expectations.Thank you again and I look forward to possible hosting you again in the future.RegardsWayne - GM

10/10 Excellent

Pam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Mar 2023
Response from Wayne Sheard - General Manager on 9 Mar 2023
Good morning Pam,Thank you for taking the time to review your stay with us. You score is a great tool for showing the Team their efforts are appreciated. I look forward to possibly hosting you again in the future.RegardsWayne - GM

8/10 Good

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It does what it says on the tin. Clean and tidy.
Stayed 1 night in Feb 2023
Response from Reservations on 4 Mar 2023
Dear Natalie, Thank you for taking the time to post a review of our hotel.

8/10 Good

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to botanical gardens. Quiet rooms and good parking
Stayed 1 night in Feb 2023
Response from Reservations on 4 Mar 2023
Dear Suzanne, we appreciate you taking the time to post a review. Thank you for your comments.

10/10 Excellent

Karyn

Business traveller
Liked: Cleanliness, staff & service
Room was clean and well equipped. Great staff and great location.
Stayed 1 night in Feb 2023
Response from Reservations on 4 Mar 2023
Dear Karyn, thank you for your review.

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was surprisingly quiet considering it was between the main roads north and south. Good facilities and lovely grounds. Staff were very friendly and helpful. My only complaint was the room smelt quite musty, which wasn't caused from lack of cleanliness, so not sure why.
Stayed 3 nights in Feb 2023
Response from Wayne Sheard - General Manager on 9 Mar 2023
Good Morning Ann,I am pleased you enjoyed your stay and exceeded your expectations. Please send me a message with the room number so I can follow up on the musty smell.Thank you for your positive comments and they will be passed onto the Team.I look forward to possibly hosting you again in the future.RegardsWayne - GM

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly. helpful staff
Stayed 2 nights in Jan 2023
Response from Reservations on 12 Feb 2023
Good afternoon, thank you, Sarah, for taking the time to post a review of our hotel. We really appreciate your positive comments

8/10 Good

Daniel, Pegasus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect location if you visit kids who attend the University. We often stay here due to the location. The rooms and decor are becoming a little dated; otherwise, this is a great stay, and I would always recommend it.
Response from Wayne Sheard - General Manager on 29 Jan 2023
Hi Daniel,Thank you for taking the time to review your recent stay with us. Your comments are appreciated will go towards forward planning.It is great to see you always enjoy your stay and we look forward to hosting you again.Thank you and regardsWayne General Manager

8/10 Good

Daniel, Pegasus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect location if you visit kids who attend the University. We often stay here due to the location. The rooms and decor are becoming a little dated; otherwise, this is a great stay, and I would always recommend it.
Response from Wayne Sheard - General Manager on 29 Jan 2023
Hi Daniel,Thank you for taking the time to review your recent stay with us. Your comments are appreciated will go towards forward planning.It is great to see you always enjoy your stay and we look forward to hosting you again.Thank you and regardsWayne General Manager

10/10 Excellent

Ikhlesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good ambience, cleanliness, lots of parking,good breakfast, friendly staff
Stayed 3 nights in Jan 2023
Response from Reservations on 28 Jan 2023
Dear Ikhlesh, thank you for taking time to post a review. We really appreciate all your positive comments and hope to see you again