"Clean hotel with great staff but breakfast a farce"
Great location, modern and clean with very good staff. Unfortunately when breakfast time came there were problems for all guests...
Basically the self-serving breakfast area was not large enough to cope with the volume of guest traffic and there were not enough tables to seat everyone... It's lay-out created a 'bottle-necking' effect where we all had to fight past each other as the queues grew longer and effectively no one seemed able to serve themselves in a timely fasion. Also we again and again ran out of food items and utensils/crockery whilst the hard working staff tried to keep up with the demand. The staff were calm and professional but unfortunately there were not enough to service the ongoing demand. I did see some people complaining to each other and walking out of the breakfast area. We saw staff from the the reception actually trying to help keep up but the small supplies that they topped up repeated disappeared as the demand was too high. We did manage to eat our breakfast but we diddn't enjoy the experience as yet more new guests passed us into the chaos.
Traveller from Surrey
Located in Filton, this hotel is within 6 mi (10 km) of Blaise Castle, Bristol Zoo, and Tyntesfield. Clifton Village and The …More
The staff were very helpful giving us lots of local knowledge
The room was decorated tastefully with an amazing shower the beds were very comfortable would recommend it to all my friends and I will stay again
Located in Henbury, this eco-friendly hotel is 0.3 mi (0.4 km) from Blaise Castle and within 3 mi (5 km) of Tyntesfield and …More
We stayed for one night on a Friday and were very impressed with our experience overall. Lovely decor with a slight quirk which would appeal to most and clean comfortable room with a very welcome amount of coffee, tea, sugar, milks and a bag of fudge! TV was a welcome feature after a delicious and filling meal in the restaurant.
The restaurant has excellent quality food and generous portions. I was particularly enamoured with the tradition jars of sweets behind the bar that can be bought by weight. A lovely place which we have plans to visit again and bring a friend!
Traveller from Paignton, Devon
Located in Almondsbury, this hotel is 0.6 mi (1 km) from Aztec West and 2.7 mi (4.4 km) from The Mall at Cribbs Causeway …More
We were greeted warmly on arrival and were given our room keys early as we had an afternoon event to attend. This allowed us to freshen up after a three hour journey. The venue was lovely for an afternoon party and staff were very helpful. In the evening about 15 of us stayed for dinner and were accommodated in the restaurant, even though we had not pre-booked and food was brought to the table very quickly.
There was another large party as well as ours and we were both quite noisy, but the atmosphere was very relaxed and we didn't feel that anyone was bothered by us (we hope not). Staff were pretty laid back and just unobtrusively worked around us keeping tables clear etc.
The bedroom was large with a super huge bed and was very quiet although other guests reported some distant traffic noise, so if this would bother you ask for a room facing away from the road. I was in room 206 on the first floor and it had a nice view of a lawn.
The only reason I have given four starts for facilities is because there was no mirror over the dressing table, so I had to try and dry my hair in the full length mirror on another wall, which was a bit weird. Other than that, I can't complain.
BTW - the tea and coffee sachets are in a secret compartment under the cups!
Traveller from Liverpool
Located in North Bristol, this hotel is 2.4 mi (3.8 km) from Aztec West and within 6 mi (10 km) of Hollywood Bowl Bristol and …More
My husband and I and our little one year old wanted to do a long weekend break. I was conscious of travelling with my daughter as I have never 'gone away' with my little one when she was younger.
We were visiting Bath, Bristol and Cardiff and this apartment was reasonably placed (and priced).
-The location was in a quiet residential area
-There's a large tesco extra less than a mile away
- The apartment was clean to a good standard
- They had the essentials in the apartment like iron, pots and pans, liquid, working tv! And a dvd player with a few dvds (we left two for future guests)
- quite spacious (2 bedroom ground floor
-My confirmation email stated that check-in is 3pm. We arrived at the apartments at 4.10pm and our key was not available. When I rang them the lady I spoke to seemed to suggest that they were in there. (Why would I lie?) She said she would follow up with her colleague.I then went on to state that it's gone 4pm so there really isn't any excuse as to why the key shouldn't have been there. crying baby in the car, tired and hungry isnt a good combo.. 10 min later a lady pops out of the apartment and has left my key in the safe box. Now nt too much concern but on the day we we checking out. We had a very stern looking cleaning lady saying that it's gone 10am (check out time) and we were hurried out of the door.. (meaning in the rush i left my phone inside the apt!) So we had to go back and get it! Not a pleasant end to an otherwise 'nice' stay
Traveller from High Wycombe
Located in North Bristol, this apartment is 0.3 mi (0.5 km) from Aztec West and 2.4 mi (3.9 km) from The Mall at Cribbs …More
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