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Reviews of Hardenberg BurgHotel

5 out of 5
Hardenberg BurgHotel
Hinterhaus 11A, Norten-Hardenberg, NI

Reviews

9.6

Exceptional

Rating 10 - Excellent. 113 out of 148 reviews" "
Rating 8 - Good. 27 out of 148 reviews" "
Rating 6 - Okay. 7 out of 148 reviews" "
Rating 4 - Poor. 1 out of 148 reviews" "
Rating 2 - Terrible. 0 out of 148 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in and about this hotell is excellent!!!!
Stayed 1 night in Nov 2022

10/10 Excellent

Hans

Stayed 1 night in Apr 2022

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly check in. Excellent meal
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nove but too expensive for what is offered
Nice hotel with good service, but too expensive for what it is. Nicely decorated room, but we had a window facing the street, bathroom and shower are very small for this category, no air conditioning, no swimming pool so in my view not a five star hotel as advertised. Also be careful of the hidden costs, we were charged € 20 extra for our dog - I always wonder what for, do they not clean the room if you don’t have a dog? Also breakfast (which was arguably good) is a hefty € 29 per person, so in the end our room went from € 209 to more than € 280. All in all a nice hotel but too expensive for what it is.
Stayed 1 night in Aug 2021

10/10 Excellent

Stefan

Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, soft mattresses
Great hotel, lovely details and friendly staff, beautiful rooms, great breakfast. The only downside was the very soft mattress, and in my view breakfast should be included in the room rate as in most other hotels. Overall fantastic hotel though and i would come back again, but please change the mattresses...
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. The room was very pretty and exactly as pictured online. The food was excellent. But, it was really hot! There is no air conditioning and the room was uncomfortable because of it. We asked for a fan, but did not receive one. Our glass door was adjacent to a common veranda so we could not have the door open more that a crack at the top at night. We opened the window at the top (the only option besides opening the glass door) but we had to have the drapes closed because there was a light right outside our room and there would have been absolutely no privacy. There was no air flow. It was so hard to sleep.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant property with charm and in a beautiful location.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful and luxurious place. Highly recommend for relaxing and very comfortable stay.
Stayed 2 nights in Mar 2019

10/10 Excellent

Linda

Whatever room you get (we have been there about 10 times) it is always the same high standard, very clean, cozy. The bathroom is very clean. The breakfast is excellent. I can only recommend this hotel
Stayed 1 night in Nov 2018

10/10 Excellent

Jerry, Dallas.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I have stayed at multiple times. Great staff Great location Great food Wonderful golf Its also a 5 Star hotel Meaning a 5 C hotel . Thats like a restaurant with 3 michelin stars.
Stayed 3 nights in May 2018

10/10 Excellent

Jerry, Beverly Hills CA.Westlake TX ,Palm beach Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful property, wonderful location
This hotel is truly a 5 star hotel, the staff is fantastic, kind ,friendly And so helpful. Also the hotel belongs to relais & Chateaux The hotel has won the prestigious 5 C rating and has been a member Since 1999. THE 5 C’s are. Character, Courtesy, Calm, Charm, And Cuisine. This is a great honor. Like restaurant with Michelin Stars. Make no mistake ....this hotel is one of the best.
Stayed 2 nights in Apr 2018

10/10 Excellent

Jerry, dallas tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel. And staff
What a perfect location, fallowed by a perfect staff and wonderful culinary delights Perfect for walking tranquil gardens and a perfect view of the castle. Make no mistake Add this hotel to your travel plans It is 5 star
Stayed 1 night in Apr 2018

10/10 Excellent

Jerry, dallas texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a magnificent place
The hotel is at the base of a hill with outstanding Views of the castle that is on the top of the hill Great service great staff very relaxing
Stayed 2 nights in Apr 2018

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever
I love this hotel From the excellent staff to the fantastic food and the comfortable room I highly recommend. I make it a point to stay Every time I go to Germany
Stayed 2 nights in Mar 2018

10/10 Excellent

Jerry, texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a wonderful and cozy jewel outstandin
From the time you are greeted. To the time you checkout. It’s a feeling of royalty
Stayed 1 night in Jan 2018

10/10 Excellent

Judy, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish we could have stayed longer
This place is charming. The staff went out of their way to communicate and make us feel comfortable. The food quality and service was excellent. Breakfast was not only served beautifully, but with many options and great quality. We definitely would recommend booking here.
Stayed 1 night in Dec 2017

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was extremely good, the service was in top, the food excellent.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schönes Hotel mit gutem, persönlichen Service
Stayed 2 nights in Apr 2024

6/10 Okay

Eugen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Das Restaurant hat saftige Preise, die Betten sind durchgelegen, das Personal wechselt im der Hotelgruppe permanent durch.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lars

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel, super Service und Essen
Stayed 1 night in Jan 2024

8/10 Good

Eva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Anne Marie

Stayed 1 night in Nov 2023

10/10 Excellent

Christer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Anke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Stefan

Stayed 1 night in Aug 2023

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place both hotel and restaurant - only issue is that EV charging requires a special app
Stayed 1 night in Aug 2023

10/10 Excellent

Eva

Stayed 1 night in Jul 2023

10/10 Excellent

Bente Härstedt

Stayed 1 night in Aug 2023

8/10 Good

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Dr. Holger Josef

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Ambiente, viel Ruhe, sehr freundliches und hilfsbereites Personal, sehr gutes Frühstück! Unsere Erwartungen haben sich erfüllt!
Stayed 3 nights in Jul 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Anna

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Restaurangens service drog helt klart ned upplevelsen. Bra mat men på tok för dålig serveringspersonal. Vi väntade 2 timmar mellan förrätt och huvudrätt. De glömde servera vinet till förrätten och de glömde ställa fram bröd till vårt bord.
Stayed 1 night in Jul 2023

10/10 Excellent

Hilde Lise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect stay
A hidden gem in the heart of Germany! Excellent service, food and surroundings
Stayed 1 night in Jun 2023

10/10 Excellent

Anneliese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Besser kann ein Zwischenstopp kaum sein!
Auf unserer Reise von der Schweiz bis an die Ostsee haben wir nun zum zweiten Mal in dem wunderschönen Burghotel einen Zwischenstopp eingelegt. Wir waren wieder sehr angetan: von unserem Zimmer, weiteren Räumlichkeiten, den sehr schön gestalteten Aussenan- lagen und dem ausgezeichneten Abendessen. Weiter Aufenthalte sind gesetzt.
Stayed 1 night in May 2023

10/10 Excellent

Henrik

Stayed 1 night in May 2023

10/10 Excellent

Mathias

Stayed 1 night in Mar 2023

10/10 Excellent

Eva

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Mar 2023

10/10 Excellent

Remy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben Silvester in diesem Hotel verbracht und sind extrem positiv überrascht worden. Das Hotel selbst ist äußerst charmant und liegt am Fuße einer alten Burgruine. Bei Ankunft sind wir (vor allem unsere Hündin) überaus herzlich Empfang worden, man hat uns mit unserem Gepäck geholfen und hat uns alle nötigen Informationen für unseren Aufenthalt mitgeteilt. Am Abend des 30.12 gab es gleich einen Aperitif im Empfang, mit anschließendem Abendessen. Dort präsentierten die Restaurants der FREIgeist-Gruppe viele leckere Köstlichkeiten. Besonders hat uns gefallen, dass unsere Hündin uns ins Restaurant begleiten durfte. Auch am nächsten Tag war das Frühstück sehr gut. Am Abend gab es ein mehrtägiges Menü, welches einfach unglaublich lecker war. Hochwertiges Zutaten, Fleisch aus dem eigenen Forst und schmackhafte Weine, machten das Silvester-Fest einzigartig. Besonders möchte ich das zahlreiche, extrem gut ausgebildete und herzliche Personal hervorheben, welches den Aufenthalt zu etwas ganz besonderen gemacht hat. Wir haben uns jederzeit sehr willkommen gefühlt und kommen definitiv wieder.
Response from Isabelle Rosentreter on 10 Jan 2023
Lieber Remy,wir haben uns sehr gefreut, dass Sie das Silvesterfest bei uns im Haus verbracht haben und Sie Ihre Auszeit genießen konnten! Ganz herzlichen Dank für Ihr wunderbares Feedback - eine tolle Motivation für unser Team! Wir wünschen Ihnen alles Gute für das Jahr 2023 und würden uns sehr freuen, Sie bald wieder im BurgHotel verwöhnen zu dürfen.Herzliche Grüße, Isabelle Rosentreter

10/10 Excellent

Anneliese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Auf der Durchreise ein Juwel entdeckt!
Toller Aufenthalt in einem sehr schönen Ambiente, das bei regnerischen Wetter zudem sehr gemütlich war. Das Essen im hoteleigenen Restaurant und das Frühstück waren perfekt und sehr lecker! Wir kommen wieder!
Stayed 1 night in Nov 2022

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idyllisk hotel tæt på skov
Min mand og havde 2 overnatninger her Hotellet er velholdt og servicen er helt i top
Stayed 2 nights in Oct 2022

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mein Zimmer war geräumig und sauber. Das Frühstück war ebenfalls sehr zum genießen. Insgesamt war ich mit dem Hotel sehr zufrieden!
Stayed 1 night in Oct 2022

10/10 Excellent

Trond Heming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Knud Verner

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Else Fredberg

Stayed 1 night in Aug 2022

10/10 Excellent

Wenche

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Marc, Hamburg

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal und gut gepflegte Anlage
Stayed 1 night in Aug 2022

8/10 Good

Göran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tyvärr var restaurangen stängd på Söndagen då ankom.
Stayed 1 night in Aug 2022

6/10 Okay

Peter

Stayed 1 night in Aug 2022