Ratings based on 388 Verified Reviews

2.8 out of 5
58% of guests recommend
2.8 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller

Great price for near the beach

Posted 25-Oct-2017
It was a decent hotel. Friendly staff and very affordable for its location . A little misleading as the website said a breakfast was included and that the hotel had a pool but did not ... but the room was nice but could have been a little more clean
5 out of 5
Recommended
for Everyone
by A verified traveller from New York NY

Great price

Posted 22-Oct-2017
Great price and close to the beach. All the rooms are suites and plenty if room.
1 out of 5
by A verified traveller from connecticut

Posted 08-Oct-2017
Told them we'd be arriving at 3 am and was told no problem. Upon arrival, office was closed and no one would answer phone. Left message but never received a return call
5 out of 5
Recommended
for Everyone
by A verified traveller from virginia beach

Posted 05-Oct-2017
Huge room, comfy bed, close to the beach, the person on duty was very nice, considering she was there almost 24 hrs, get this lady some help please..would stay again.
Comment from Hotel Management
06-Oct-2017 by GM, Hotel Management
We are working on getting her help. Thank you for the review. Can't wait to see you again.
2 out of 5
by A verified traveller from Virginia

Old hotel, old furniture and limited parking

Posted 18-Sep-2017
Cons: Tear it down and start over, it is beyond improvement enough to compete with other hotels at the beach. It's overpriced for what you get.
Location: Restaurants nearby, the beach and boardwalk is one block away.
This hotel is old, with old furniture and very limited parking in very small spaces if you have a large vehicle. Expedia lists it as having a Continental Breakfast and the office to be open from 6 AM to 2 AM. Neither is true. No breakfast and office opens at 8 AM. Bathroom had mold and the bathtub had sand under the base so it moved when you stepped in or moved around. It's a very over priced hotel for what is offered. No coffee pot and coffee in the kitchenette. No utensils, dishes or supplies are there except for the soap and toiletries. I would suggest that Expedia drop this hotel from their list because I don't think anyone would be satisfied if they stayed there.
Comment from Hotel Management
22-Sep-2017 by GM, Hotel Management
I'm sorry you feel that way, as for furniture and items in the room most of everything has been updated with in the last year. As for parking lot we are working on getting more parking,but it don't help when people want to park side ways and take up two spots either, as for breakfast we stopped breakfast as of September 1st for the season. The office actually is open all the time just when we are away from the desk we have a sign with number to call.
1 out of 5
by A verified traveller

Needs a lot of improvement

Posted 30-Aug-2017
Pros: The location
Cons: Clean better and upgrade a lot of things
Location: Very close to the beach!
The parking area is small. The room needs to be cleaned professionally! It smells like old stale water. The pull out bed had hair from previous guest and it doesn't look clean at all. The breakfast is false advertisement. The only thing went well was the young lady who helped me check in and she makes sure that we were comfortable as possible.
Comment from Hotel Management
17-Sep-2017 by GM, Hotel Management
We are doing upgrades, it just takes time cant do it all in one night ( wish we could ), The breakfast is as advertised a free contenital breakfast not a full breakfast. As for the parking lot, we are trying to get more parking but thats why we state online one spot per room. The staff here are always willing to help as much as we can and in a timely manner. We think of our customers as family ( well we try to). Hope to see you again in the futre.
1 out of 5
by A verified traveller from VA

Close to the beach but is not CLEAN

Posted 23-Aug-2017
The furniture is smell awful!!! The bed is not clean.
2 out of 5
by A verified traveller from Virginia

One thing about this hotel is location , not clean

Posted 21-Aug-2017
Two good things about this hotel are location and the staff . Disappointed about clean of the room , smell bad , roaches and narrow parking space.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Aug-2017
My husband and I celebrated our 27th wedding anniversary in Virginia Beach in June. We stayed at this hotel. It was in a great location, just one block away from the water. Even though it rained a good portion of the weekend, its location made it possible to still enjoy the ocean, beach, art show and restaurants in the area. The sleeping accommodations were adequate at best. The bedroom and common area were equipped with televisions. We were provided a microwave and refrigerator for our food storage and preparation. Towels were provided as well. The room however could use such me upgrading as visible water damage was present. The carpet felt "gummy" so we never walked barefoot on the floor.
Comment from Hotel Management
06-Oct-2017 by GM, Hotel Management
We are glad you spent your anniversary with us. Sorry weather was alittle rainy. We are working on the improvements it just takes time. Hope to see you again with better weather.
4 out of 5
Recommended
for Everyone
by A verified traveller from North Carolina

Close to the beach

Posted 19-Aug-2017
Overall the hotel was good. I felt comfortable i do wish that there was a little more light and the parking lot was a little bigger. Other than that I didn't have any issues. It's close to the beach, gift shops, amd restaurants. And the staff was kid friendly which means alot to me
Comment from Hotel Management
02-Sep-2017 by Manager, Hotel Management
We at the hotel try our hardest to make your stay a wonderful stay. Everyone of the staff members loves kids. We hope to see you in the future.