Ratings based on 462 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
76% of guests recommend
2.8 Room cleanliness
3.0 Service & staff
2.9 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller from Pennsylvania

Great if you don't mind Cops...and bad electric.

Posted 02-Jan-2016
From our arrival the staff was rude. Once we finally got into our room, the bed linens were bare minimum without a fitted sheet or warm blanket. Then the cops had our car blocked in as the room above ours had a huge fight where someone got their face smashed in with a glass beer bottle after a LOT of yelling and after4 cop cars and the ambulance were gone we got to find dinner. The next day the eggs that were "cooking" for the included breakfast didn't even show up after an hour of waiting. They had the sign saying if you want your towels replaced put them on the floor and they will give you new ones. I had the feeling that was a fib, I had a small feather down from my jacket that was bright blue I left it in the towel that I left on the floor to see if we would really get NEW towels or not. We got married on the beach and had dinner came back to shower and change before Last Night on the Town in Virginia Beach (awesome event btw). When I got out of the shower I picked up the folded towel from the shelf to dry myself and guess what! The feather was still tangled in the nap of the towel which showed it was simply picked up folded and put on the shelf instead of replaced. Not that big of a deal but it lends more to our belief that the owners are cheap. Only light bulbs in 2/4 lamps. The power outlet shorted out and was sparking when I connected my laptop. Loud music till 5am night 2 mgmt did nothing to quiet them down when we complained and asked for them to quiet them down.
Comment from Hotel Management
05-Jan-2016 by General Manager, Hotel Management
I am very sorry to hear that you had multiple issues while staying at our hotel. This is not how we like to operate and it is not a normal occurrence. We will be sure to correct anything that is within our control as soon as possible. Thank you for taking the time to leave us valuable feedback.
2 out of 5
by A verified traveller

Hotel was in desperate need of updating and repair

Posted 07-Dec-2015
Hotel needs updating and repair. Tub needed refacing and recaulking. The room and bed were OK. Just need alot of cosmetic repair and updating.
Comment from Hotel Management
11-Dec-2015 by Brooke, Hotel Management
Thank you for taking the time to leave your feedback and for staying at our hotel. We value all feedback and will use it to make improvements.
4 out of 5
Recommended
for Everyone
by A verified traveller from Covington, LA

Nice hotel close to the airport

Posted 16-Nov-2015
Clean, inexpensive hotel. Very close to the Airport. Staff was friendly and helpful.
Comment from Hotel Management
17-Nov-2015 by Brooke, Hotel Management
Thank you for staying at our hotel and taking the time to leave us a review. We value your feedback and hope to have you as a guest in the future.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice but

Posted 04-Nov-2015
Needs work to the shower wich leaked all night had rust in the tub and the shower curtain rack was nearly off the wall told them and they said sorry we will fix it
Comment from Hotel Management
16-Nov-2015 by General Manager, Hotel Management
Thank you for staying at our hotel and taking time to leave us a review. We are sorry you had these issues and they have been addressed. We will make appropriate improvements to have the issues resolved before a guest checks in.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 03-Nov-2015 on Hotels
Comment from Hotel Management
16-Jan-2016 by Brooke, Hotel Management
Thank you for taking the time to leave our hotel a rating. We hope to have you as a guest in the future.
5 out of 5
Recommended
for Families
by eboni from Norfolk.va

Posted 02-Nov-2015 on Hotels
I love the hotel but the owner was arrogant mean and told me to leave because i had a family emergency.
Comment from Hotel Management
16-Jan-2016 by Brooke, Hotel Management
Unfortunately, you have mistaken someone else for the owner as they were not here during your stay. Thank you for staying at our hotel and taking the time to leave us a review.
2 out of 5
Recommended
for Couples
by A verified traveller

You get what you pay for here

Posted 01-Nov-2015 on Hotels
Hotel was fairly run down. Door would not close properly and felt as if the lock was not very effective. Shower handle came off and one of the light bulbs was out on the lamp. There were NO convenient plug sockets and had to put coffee maker on top of a box so it could reach a plug. Noise outside in parking lot with loud music even during the week was common. Room service always came very early and was offended and argued if you told them to come back later. Front service was not very helpful in any of these circumstances.
Comment from Hotel Management
16-Jan-2016 by Brooke, Hotel Management
I am sorry to hear that you did not have a good experience while staying at our hotel in Norfolk. There are three locks in place to ensure guest safety and we will double check that all doors close properly. I will speak to the appropriate staff to ensure the issues you encountered will be resolved as quickly as possible. Thank you for staying at our hotel. We hope to have you as a guest in the future.
5 out of 5
Recommended
for Couples
by Joshua from South Hill, VA

Very Enjoyable Stay for 1st night away as Couple

Posted 29-Oct-2015 on Hotels
Me and my girls 1st night away as a couple we came for a day together before her court appearance. The room was very clean and neat. The front desk was helpful with getting extra a blanket took photos for us together. The Breakfast was had egG's oats waffles, few kinds of toast and juices. It's was quite peaceful and comfy watching tv and cuddling till we fell asleep. Plan to stay here again 4-Stars
Comment from Hotel Management
16-Jan-2016 by Brooke, Hotel Management
We are very pleased to hear that you had a great stay and you plan on returning. We look forward to seeing you. Thank you for leaving us a review.
5 out of 5
Recommended
for Personal Event
by eboni

Excellent vacation

Posted 25-Oct-2015 on Hotels
Excellent sevice they were very polite and courteous.
Comment from Hotel Management
16-Jan-2016 by Brooke, Hotel Management
Thank you for taking the time to leave us a review and for being a guest at Days Inn Norfolk Airport.
1 out of 5
Recommended
for Families
by A verified traveller

THIS PLACE SUCK

Posted 23-Oct-2015 on Hotels
The police is everywhere every 5 seconds... The prostitue's running around everywhere. Police busting the hotel for prostitues. The hotel is rachet. Whith unprofessional staff