Ratings based on 496 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
45% of guests recommend
2.8 Room cleanliness
3.0 Service & staff
2.9 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller from Huntersville NC

Not the best, not the worst

Posted 20-Jul-2016
Pros: It was sufficient for our needs.
Cons: The hotel has many issues, from needing an up-fit, such as paint and workable doors. The demeanor of the staff could be a little better as well.
The hotel staff was efficient, but exactly friendly. In fact they were quite curt when we asked questions.
Comment from Hotel Management
22-Jul-2016 by Brooke White, Hotel Management
Thank you for being our guest and taking the time to leave us valuable feedback. We appreciate all feedback and will use it to make the appropriate changes to our hotel. We hope to see you in your future travels and hope to better serve you as a guest.
2out of 5
by A verified traveller

Old and Nasty

Posted 20-Jul-2016
Pros: We only like the bed in the room, nothing else.
Cons: This hotel needs remodel very BAD
Room is old and very dirty, found a live spider on the wall beside the bed. Main door to the room can't even close tight. Breakfast was nothing.
Comment from Hotel Management
24-Jul-2016 by Brooke White, Hotel Management
We will look into the matters you mentioned and make the appropriate changes. Thank you for letting us know and being a guest at our hotel. We hope to see you in your future travels.
1out of 5
by A verified traveller

Disappointing

Posted 18-Jul-2016
Pros: nothing
Dirty, needs renovation, good maintenance and proper housekeeping. The staff was OK but all the rest was terrible.
Comment from Hotel Management
22-Jul-2016 by Brooke White, Hotel Management
I am very sorry to learn that your stay was disappointing. We will work very hard on fixing that impression that you had. We hope you come to see us in your future travels and we can better serve you as a guest. Thanks for letting us know.
4out of 5
by A verified traveller from San Jose, CA

convenient to find and stay

Posted 16-Jul-2016
Pros: provide hot breakfast
I stayed this Inn for 2 days. I satisfied with everything except staffs service were not good. I arrived this Inn at 2:00pm. and asked 'can I check in?' they said 'No, check in time is 3:00 pm.' I asked 'would you check any room is available.' they said 'No.' I saw few vehicles are in the parking lot. they are not kind.
Comment from Hotel Management
18-Jul-2016 by Brooke White, Hotel Management
Thank you for taking the time to leave us feedback. I am very disappointed to hear that you did not like the staff service. We try to accommodate each and every guest but unfortunately sometimes we are unable to perform an early check in due to availability. We hope that you will visit us on your future travels so we can better serve your needs.
4out of 5
by A verified traveller

This is a nice hotel with a pool.

Posted 15-Jul-2016
Pros: It was close to the Naval base and it was clean. Cleanliness is very big for me.
Cons: The bathtub had a leak but other then that it was all good.
Location: This was not important to us so we didn't pay attention to it.
My husband and I enjoyed our stay. The staff was friendly and professional. The facility was clean and the pool was clean.
Comment from Hotel Management
16-Jul-2016 by Brooke White, Hotel Management
Thank you for choosing our hotel for your stay and taking the time to leave us your feedback. We are delighted to hear that you enjoyed our hotel and hope to have you in the future as a guest. We will check on that tub issue to make the appropriate fix. Thanks for letting us know.
2out of 5
by A verified traveller

Cheap, but dirty, not well-maintained.

Posted 27-Apr-2016 on Hotels
When we checked into our room, there was a pair of dirty socks on the floor by the dresser, a slimy gob of hair in the bathtub drain big enough to grow a guinea pig, the clothes hanger shelf was coming out of the wall, the cable t.v. was out, there was just the very end of a roll of toilette paper in the bathroom. I was told by one of the staff that the hotel does not have a full time maintenance person. Things were made right by the second night though. The breakfast in the lobby was probably fine for most people, but being diabetic the eggs were the only thing I could eat, and they were very dry, rubbery mini-omelettes... obviously taken from a freezer and put in the chafing dish... The hotel was cheap, so wasn't expecting eggs Benedict though.
Comment from Hotel Management
02-Jul-2016 by Brooke, Hotel Management
We’re sorry you were unhappy - we’ll work hard with the appropriate staff to fix the issues you experienced. Thanks for letting us know. We hope we have another opportunity in the future to make a different impression.
1out of 5
by A verified traveller

Convenient location Naval Base

Posted 26-Apr-2016
Items in room are old and hotel cleaning staff doesn't clean very well. The cleaning staff has no respect for the front desk staff.
Comment from Hotel Management
30-Apr-2016 by General Manager, Hotel Management
Thank you for taking the time to leave our hotel feedback. We appreciate all feedback and will use it to improve our hotel.
3out of 5
by A verified traveller

Airport overnight

Posted 17-Apr-2016 on Hotels
Overnight stay before early flight. Very pleasant and accomodating staff and free shuttle to airport
Comment from Hotel Management
25-Jun-2016 by Brooke, Hotel Management
Thank you for leaving feedback of our hotel. We hope to see you again in your future travels.
3out of 5
by A verified traveller

Posted 13-Apr-2016 on Hotels
Comment from Hotel Management
25-Jun-2016 by Brooke, Hotel Management
Thank you for your feedback.
4out of 5
by Lourdes from Mérida, Yuc.

Conociendo Norfolk

Posted 08-Apr-2016 on Hotels
El desayuno ya está incluido y súper completo, el estacionamiento es gratuito, El personal de recepción es muy amable y hablan español.
Comment from Hotel Management
18-Jun-2016 by Brooke, Hotel Management
Thank you for taking the time to leave us a review. We hope to have you as a guest in the future!