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Reviews of The Salhouse Lodge

4 out of 5
The Salhouse Lodge
Vicarage Road, Norwich, England

Reviews

8.0

Very good

Rating 10 - Excellent. 59 out of 152 reviews" "
Rating 8 - Good. 57 out of 152 reviews" "
Rating 6 - Okay. 23 out of 152 reviews" "
Rating 4 - Poor. 5 out of 152 reviews" "
Rating 2 - Terrible. 8 out of 152 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Jim

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Couldn't find my booking when I arrived which was a bit daunting. Then eventually they found the booking. No food was available due to electrical problems, but ok for cooked breakfast
Stayed 1 night in Sep 2022

2/10 Terrible

Gavin

Stayed 1 night in Sep 2022

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service
Needed updating and a fresh lick of paint. Smelt very musty of old smoke. Staff were lovely and very helpful. We had dinner in the restaurant which was lovely and home made.
Stayed 1 night in Sep 2022

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Electrical work underway and not notified until arrival that restaurant would be closed following day. At times poor communication between staff and guests
Stayed 2 nights in Sep 2022

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Very good value. Room was comfy and clean and had all the amenities. Breakfast was included and was lovely and they catered for allergies well. Staff were friendly
Stayed 1 night in Sep 2022

10/10 Excellent

Ian

Stayed 1 night in Sep 2022

8/10 Good

BARRY

Travelled with partner
Liked: Staff & service
staff very good just needs a bit of attention to the cleaning food very good
Stayed 1 night in Aug 2022

10/10 Excellent

DEBORAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comforable stay
I stayed one night at the Salhouse and had a single room. Evereywhere was tidy and clran. The gardens were a little brown as was everywhere due to the dry weather. My room was very comfortable and very clean. Good shower with plenty of hot water. I ate in the restaurant. Service was efficient, friendly and welcoming. The food was hot and freshly prepared.
Stayed 1 night in Aug 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Pete

Stayed 1 night in Aug 2022

8/10 Good

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peace and quit
Stayed 1 night in Aug 2022

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly and I enjoyed the breakfast too.
Stayed 1 night in Jul 2022

8/10 Good

David

Stayed 1 night in Jul 2022

10/10 Excellent

STUART

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

4/10 Poor

Jasbir

Disliked: Staff & service
Stayed 2 nights in Jul 2022

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
If you dont mind being up late book here
There was live music playing very late and i was not informed of this upon check in and staff dont seem to be well trained or knowledgeable. I wont be staying here again.
Stayed 1 night in Jul 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
A very warm welcome we arrived late for check in as there was accident on NDR but they were fab. A good breakfast served and cooked by Melanie. We stayed two nights and we didn’t realise that food stops at 8.30 we arrived back at 8.45 at that point the chef who had finished work he offered to make us a sandwich which was above and beyond thank you
Stayed 2 nights in Jun 2022

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice out of the way place
Pretty good quiet at night room needs de-cobwebbing
Stayed 1 night in Jun 2022

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Wonderful staff, Excellent value. A great place to stay and explore the Broads.
Stayed 1 night in May 2022

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for my purpose and was good value
Stayed 1 night in Nov 2021

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So friendly and such a lovely breakfast!
Stayed 2 nights in Nov 2021

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value and very helpful staff
Stayed 3 nights in Nov 2021

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contented Lodger
A pleasant stay (the photos don't really do the place justice) although the room is a fairly awkward arrangement with a detached bathroom down a difficult few steps - albeit to a spacious area. Worthwhile checking beforehand whether there will be one of the frequent live music performances as that might not be appreciated - and it can affect dining times. Nevertheless the unexpected live group on the Sunday and the Monday jazz were both actually quite pleasing on the ear and both finished at reasonable times which did not intrude in the room. Excellent, unpretentious meals, all freshly prepared.
Stayed 3 nights in Oct 2021

2/10 Terrible

chris

Very disappointing. They forgot to mention the had 3 live music e ents the week we stayed, our room was right above the bar and extremely noisy if you weren't expecting it. We received a £50 refund which didn't really make up for it. The Lodge is currently on the market and the general state of the place shows the owners have lost interest. Overall I'd give it a big miss and stop believing what I see on websites
Stayed 6 nights in Sep 2021

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy and very helpful
Stayed 1 night in Sep 2021

10/10 Excellent

Chris

Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Friendly staff, good breakfast, pretty rooms
Pretty rooms, friendly staff and lovely breakfast. Breakfast room and bar was looking very tired, could do with a spruce up! Bedroom and bathroom was lovely tho so hopefully the rest of the hotel will follow. Beautiful setting
Stayed 1 night in Sep 2021

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent highly recommended
Stayed 2 nights in Sep 2021

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value just outside Norwich
Excellent value. I stayed one night in single en suite. Very clean room and bathroom. Good selection of pub food available. Wide selection of beers too. Cooked Breakfast (included) was great.
Stayed 1 night in Sep 2021

2/10 Terrible

tunde

Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Pleasant Countryside Location
Great, countryside location (if you have a car). Easy to get to Norwich, Broads, Gt Yarmouth & North Norfolk coast. Sunday carvery very good bt didn't eat again except for the included breakfast which was OKish. Seemed to be reheated fare (eg firm & red hot fried egg yolks). Coffee wasn't good so go for the tea. Decor in the main areas is rather dated but the room was very nice. Despite having the kitchen extractor in touching distance of our window, it was rarely on & when it was it didn't cause any issues. Lovely staff & service, with live bands on two occasions (Sun & Tues) when we were there. Also had clay pigeon shooting happening as we arrived on a Sunday! Seemed a very popular spot for locals on a Sunday. All in all, would definitely stay again.
Stayed 4 nights in Aug 2021

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay lovely breakfast
Stayed 1 night in Aug 2021

10/10 Excellent

Melvyn John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about the property the staff was nice a friendly
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Bins in room were not emptied etc . Maybe due to Covid??? Staff very friendly.and made you welcome Hotel good but needs updating.
Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Handy location, friendly, efficient staff, nice food with range of vegan options. However, live music til 10.25 on Thursday was not for us, the bed was very uncomfortable and sleeping was badly affected. While the room and en-suite were clean and modern, the shower door came off the rails frequently. Overall reasonable value, definitely not four stars as advertised, more like 3, all things considered.
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
This is a building - a converted old lodge which has not been modernised but is comfortable. It has no lift which for travellers with luggage which should be added. Staff were cheerful and obliging.
Stayed 1 night in Jul 2021

10/10 Excellent

Jay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly staff so helpful with everything and lovely clean rooms.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of space, nice outside areas.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and convenient for access to the Northern Norfolk Broads. Beautiful setting with a lovely garden area. Staff very warm and courteous
Stayed 4 nights in Jun 2021

8/10 Good

Mariana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everythink was good. We are happy
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2021

6/10 Okay

DEREK

Business traveller
Liked: Staff & service
Disliked: Room comfort
Average
Average
Stayed 4 nights in Sep 2020