Ratings based on 130 Verified Reviews

4.5 out of 5
89% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveller from Essex

A curate's egg

Posted 08-May-2017
Pros: see above
Cons: Breakfast service and menu range
Location: Because the venue is so aimed at the wedding trade there's no information in the rooms about the locality.
Lots of plusses; our room in the annexe (recommended, it's very quiet there) was adequate in size and very clean with up-to-date facilities, good shower for the less mobile. Reception staff most helpful and a good night's sleep. The let-down was breakfast, food well cooked, no problem there but I think the place is really aimed at the wedding parties so morning service is at a minimum, too DIY for me. Butter in nasty little wrapped pats, sauces in un-openable sachets, no jug/cafetierre for coffee, instead on demand (if there's any one around), help yourself to marmalade etc (if you can find a spoon). The menu is full English or selected items - no fish options and what about ham and cheese for continental guests? I know good B&Bs that get all this right and at cheaper prices. If these things don't bother you have a nice stay, I'm sure you will.
4 out of 5
Recommended
for Everyone
by A verified traveller

Handy for Norwich and The Broads

Posted 02-Mar-2017
Pros: The very friendly helpful staff.
Cons: Public areas are a little dated.
Location: Excellent location for Norwich and The Broads. Dinosaur land is excellent day out for young children.
Friendly staff lovely room breakfast was fabulous.
5 out of 5
Recommended
for Everyone
by A verified traveller from Devon

great stay

Posted 29-Jan-2017
Pros: Everything. Staff, facilities, attitude, service, food.
Cons: Nothing that I could see.
Location: Business trip, not applicable.
All three agree, very warm welcome, especially as delayed and very late arrival. Staff all welcoming . Looked after nicely after long journey. breakfast was superb. A very nice hotel, to coin a phrase "exactly as it says on the can" Obviously does weddings, I would think very very well. Stay here anytime when this way again. Thanks.
5 out of 5
by A verified traveller

Posted 13-Dec-2016 on Hotels
lovely evening meal and very pleasant and helpful staff
3 out of 5
by A verified traveller from Scotland.

No hot water to shower

Posted 18-Oct-2016
Location: Huby village pubs do not seem to open on Monday lunchtimes/ afternoons and no food was available in the evening.We visited the birds of prey centre.
Food was excellent ,pity about the officious duty manager who demanded we stand right here as it was his rules.Where or when does one ever get that ,having stayed in 5 star hotels and bed and breakfasts we have never encountered such an individual and the sooner his services are dispensed with the better.The hotel itself and the rest of the staff were good,however not being able to shower at 6 30 am is not acceptableEVEN AFTER LEAVING THE SHOWER RUNNING FOR OVER TEN MINUTES.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 01-Oct-2016 on Hotels
5 out of 5
by A verified traveller

Nice country hotel close to Norwich

Posted 26-Sep-2016 on Hotels
Great Service, nice food and very attentive staff. great business stay for 5 days and was working in the center of Norwich. Travel time into the town center was about 40 minutes due to traffic and road works.
5 out of 5
by A verified traveller

convenient & comfortable hotel

Posted 20-Sep-2016 on Hotels
All above but also friendly & very helpful staff
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 08-Sep-2016 on Hotels
5 out of 5
Recommended
for Families
by A verified traveller

Posted 21-Aug-2016
We stayed for 2 nights with our two children and were really pleased with the service we received. The staff were lovely, the room comfortable and the breakfast was very good. We were particularly impressed with how well our children with food allergies were catered for.