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Reviews of NH Noordwijk Conference Centre Leeuwenhorst

4 out of 5

Reviews

8.2

Very good

Rating 10 - Excellent. 347 out of 1006 reviews" "
Rating 8 - Good. 454 out of 1006 reviews" "
Rating 6 - Okay. 137 out of 1006 reviews" "
Rating 4 - Poor. 52 out of 1006 reviews" "
Rating 2 - Terrible. 16 out of 1006 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel
Good, modern business hotel within a short ride of the coast. Rooms comfortable and spacious. Facilities good. Breakfast excellent. If you're there more more than a couple of nights you will probably want to eat out, because the options are limited at the restaurant. There is a great choice of eateries in nearby Nordwijk.
Stayed 3 nights in Nov 2023

8/10 Good

Danny

Business traveller
Liked: Cleanliness, staff & service
Short Business trip
Nice Hotel, with excellent Gym and Pool. Restaurant and Bar are nice, rooms are a bit basic and cold, ive stayed here 3 times now. Bed is comfirtable and staff are really excellent.
Stayed 3 nights in Nov 2023
Response from Aline on 16 Nov 2023
Dear Danny, Thank you for the trust given to our hotel while choosing us for your stay at Noordwijkerhout. We are delighted to read that you enjoyed your third stay in our hotel. We are all looking forward to welcome you here again to the NH Conference Centre Leeuwenhorst. Kind regards, Aline - Duty Management

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

SANDEEP

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was very good. We had a triple room and it was very good size. It is right in middle of tulip farms if you are lucky enough to go there in that season. Is a bit out of Amsterdam but perfect if you have your own car.
Stayed 2 nights in Jun 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was very modern and clean. Very quiet. We liked the vases of beautiful flowers.
Stayed 4 nights in Apr 2023

8/10 Good

Natalia

Stayed 1 night in May 2023

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Special mention to Maarten who is doing a extra mile to served the guest.Kudos
Stayed 1 night in May 2023

8/10 Good

Jeanine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It would be nice if there were local bus service to local towns, though there seemed to be short-term problems during our stay. The rooms are not serviced: even when I asked for clean sheets and towels for a different friend staying with me, these were not provided
Stayed 2 nights in Apr 2023

8/10 Good

Chabinath

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

NARENDRA

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The reception was very good and helpful. The dining was good but lacked variety for vegetarian.
Stayed 2 nights in Apr 2023

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location vs hard beds
Great location, nice rooms, but the beds were much too hard. There were so many people that you had to wait in line to check in, like an airport baggage drop, and you needed a reservation just to eat dinner without going out. But everyone I dealt with was super nice and friendly. If only because of the comfort and being able to sleep properly, I'd look somewhere else.
Stayed 2 nights in Apr 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone went above and beyond to make our stay enjoyable. Very clean and beds were very comfy. Beautiful area and convenient to many things we wanted to do while visiting. Small grocery store was a nice touch.
Stayed 1 night in Apr 2023
Response from Duty Management on 25 Apr 2023
Dear Michael,Thank you so much for writing us this wonderfull review. We are delighted to hear that everything went above and beyond. This is what we are doing it for, to have such happy guests as yourself. We really want to thank you as well for having the trust, and for staying in the NH Conference Centre Leeuwenhorst. We are already looking forward to welcome you again in the hotel, in the future as on of our beloved guests.Kind regards,Romany - Duty Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience for Tulip
Huge hotel! Long queue at check in but very friendly staff. Next to it is a Tulip field, impressive. Great pool, Sauna and fitness facilities. Will stay again.
Stayed 1 night in Apr 2023
Response from Daniëlle - Duty Manager on 16 May 2023
Dear guest, You are absolutely right that our hotel is quite big. That also explains the queue at check-in. We are very pleased to hear that you received a warm welcome by our staff and enjoyed the facilities. We hope to welcome you again soon! Kind regards, Duty Management

10/10 Excellent

Jordan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast and had a few fun activities for children which was a nice surprise. The pool was nice as well.
Response from Duty Management on 26 Apr 2023
Dear Jordan,Thank you so much to write us a review regarding your stay in the NH Conference Centre Leeuwenhorst. We are very happy to read that you have enjoyed the stay, and the breakfast, activities and swimming pool were the positive aspects of your stay. We are hoping to welcome you back in the future as one of our beloved and valued guests. Kind regards,Romany - Duty Management

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel, rooms are modern and clean. Bathrooms are also very clean and good water pressure from the showers. Will be staying again.
Stayed 2 nights in Mar 2023
Response from Celine on 8 Mar 2023
Dear Matthew, Wonderful to read that you enjoyed your stay with us and for our hotel to meet your expectations. We strive to give our guests a positive experience and we are delighted to read that we succeeded in making your stay positively comfortable. I will share your positive review with our team!Thank you for taking the time to share your feedback with us, we are looking forward to see you again. Kind regards, Celine - Team Duty Management

10/10 Excellent

Daniel

Stayed 2 nights in Feb 2023
Response from Celine on 27 Mar 2023
Beste Daniel,Bedankt voor uw positieve beoordeling. Ik zal dit delen binnen het team. We hopen u graag in de toekomst weer te mogen verwelkomen. Met vriendelijke groet,Celine - Duty Management

8/10 Good

Richard

Stayed 1 night in Jan 2023
Response from Daniel on 14 Feb 2023
Dear Richard, Thank you for leaving a review at Expedia.com. Amazing to hear you enjoyed your stay in our hotel. Kind regards, Daniel - Duty Manager

6/10 Okay

David

Disliked: Staff & service, property conditions & facilities, room comfort
Clearly geared to conferences, underwhelming rooms
Everything about the hotel is designed around the fact they don't really care much if you enjoy your stay, and it shows. The hotel is a massive facility that is built to accommodate large crowds during tulip season, and business conferences year round. But if you're just a traveler staying a few nights, neither the facility nor the staff are very welcoming. The rooms are tired and do not look like the advertising photos. They're not dirty, but they are worn. Very sterile and blank with no decoration. It's clear more money was put into renovating common areas (restaurant, fitness areas) than in the rooms. Again, they want to attract events and aren't interested in the quality of your stay. The 24/7 market in the lobby is a positive, parking is easy, and there's a lot to do in the building - it's probably great for a family on a weekend trip to the beach. But don't expect a warm and comfortable stay.
Stayed 2 nights in Jun 2022
Response from Dylan - Duty Manager on 26 Jun 2022
Dear David, Thank you for your time to write a review. Due to the COVID period multiple hotel businesses are still recovering from the lack of staff. This is why rooms aren't maintained as they should have been. My apologies for this. With kind regards,

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 2 nights in Jun 2022
Response from Dylan Verhoeven - Duty Manager on 7 Jun 2022
Dear guest, Thank you for your time to leave a review. It is sad to read that you haven't enjoyed your stay with us. If you want to clarify your experiences, please feel free to do so. With kind regards,

10/10 Excellent

Katerine

Stayed 2 nights in Jun 2022
Response from Dylan Verhoeven - Duty Manager on 7 Jun 2022
Dear Katerine, Thank you for your time to leave a review for us! I am glad that you rate your stay with us with a 10/10! Hopefully, I will see you again at NH Conference Centre Leeuwenhorst. With kind regards,

10/10 Excellent

Ursula

Stayed 1 night in May 2022
Response from Dylan Verhoeven - Duty Manager on 2 Jun 2022
Dear Ursula, Thank you very much for leaving a review! I am glad that you rate your stay with a 10/10! Hopefully, I may see you again at NH Conference Centre Leeuwenhorst. With kind regards,

4/10 Poor

jian, littleton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good, close to beach and tulip fields. The breakfast is the best!
Stayed 2 nights in Apr 2022
Response from Daniel Harteveld on 28 Apr 2022
Dear Guest, Thank you for your review via Expedia.com. It is a pleasure to read that you enjoyed your stay. I hope to welcome you again in NH Leeuwenhorst. Kind regards, Daniel Harteveld - Duty Management

10/10 Excellent

Maureen

Stayed 1 night in Apr 2022
Response from Daniel Harteveld on 12 Apr 2022
Beste Maureen, Heel erg bedankt voor deze 10! Ik zal deze resultaten met mijn collega's delen om hen te laten zien hoeveel u van uw verblijf heeft genoten. Ik ben blij te horen dat uw verblijf bij ons een groot succes was. Hopelijk zie ik je in de toekomst weer bij NH Conference Centre Leeuwenhorst. Met vriendelijke groet, Daniel Harteveld - Duty Manager

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Activity Hotel with Great Food
We went for fall holiday and there were many activities: swimming, bowling, sauna. I loved the wooded path around the back of the hotel for my small dog to walk on. The restaurant food was great. Bart and Lesley were very helpful and professional staff members. Also Lisa who works in reception. We would return!
Stayed 2 nights in Oct 2021
Response from Romy van der Sar (Duty manager) on 9 Nov 2021
Dear Allison, Thank you for your amazing review! We will share your beautiful comments within our entire team and we are looking forward to welcome you again in the near future. Kind regards,

4/10 Poor

Kevin

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Don't stay when it's hot
Should of read the small print !! NO air/con so so hot didn't expect that from a NH chain of hotel, bedroom doors constantly banging in the mornings and late at night, got supplied with a small fan but still very hot in the bedroom.On a good note the restaurant food was good and the free parking a bonus, bike rental on site and staff were lovely
Stayed 2 nights in Aug 2020
Response from Duty Management on 10 Aug 2020
Dear Kevin, Thank you for your review. We are glad to see that you have enjoyed your restaurants, bike rental and our staff. Thank you for notifying us with regards to the doors. This has been passed down to the department in charge and will be looked into. Sadly the temperature outside has been high and it was difficult for our climate control to keep up. We are glad the fan provided some relief. We look forward to welcoming you again at NH Leeuwenhorst! With kind regards, Duty Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2020
Response from Duty Management on 5 Aug 2020
Dear sir or madam, Thank you for your lovely review! We look forward to welcoming you again at NH Leeuwenhorst. With kind regards, Duty Management

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Duty Management on 12 Dec 2019
Dear sir/madam, Thank you for your rating. Kind regards, Duty Management

6/10 Okay

Robert

Business traveller
Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2019
Response from Duty Management on 4 Oct 2019
Dear Robert, Thank you for your rating via Expedia. We hope to welcome you again in NH Leeuwenhorst. Kind regards, Duty management

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay near Noordwijk
Managed to check in early, very helpful after a long flight.would have liked some laundry done but missed the 9am deadline so wouldn’t have been back before my departure the next day otherwise my stay was great.
Stayed 1 night in Sep 2019
Response from Duty Manager on 14 Sept 2019
Dear Guest, Thank you for your review via Expedia. It is a pleasure to read that you enjoyed your stay. How wonderful that you were able to check in early. We hope to welcome you again in NH Leeuwenhorst. Kind regards, Duty Management

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019
Response from Duty Management on 2 Jul 2019
Dear sir/madam, Thank you for your wonderful rating via Expedia. I hope to welcome you again in NH Leeuwenhorst. Kind regards, Duty Management

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, staff, cleanliness etc. Only negative is there is no air conditioning in the rooms and we were there when it was warm and humid and we were uncomfortable.
Stayed 1 night in Jun 2019
Response from Duty Management on 27 Jun 2019
Dear sir/madam, Thank you for taking the time to write a review. I am happy to read that you enjoyed your stay with us. We hope to welcome you again at NH Leeuwenhorst. Kind regards, Duty Management

8/10 Good

Verified traveller

Stayed 1 night in May 2019
Response from duty manager on 14 Jun 2019
Dear Guest, Thank your for your review via Expedia. It is a pleasure to see that you enjoyed your stay. We hope to welcome you again in NH Leeuwenhorst. Kind regards, Duty Management

10/10 Excellent

Adam, Offenbach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, unfortunately was there on business and didn't get to see much else besides the hotel :(. Though I was a bit disappointed that the cleaning staff left my door unlocked after cleaning.
Stayed 2 nights in May 2019
Response from Duty Management on 17 May 2019
Dear Adam, Thank you for your rating and review. Our apologies for the issue with the door, we will discuss this with our colleagues from housekeeping. We hope to welcome you again in the nearby future. Kind regards, Duty Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from Duty Management on 13 May 2019
Dear guest, Thank you for your wonderful rating. We hope to welcome you again in NH Leeuwenhorst. Kind regards, Duty Management

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Duty Management on 4 May 2019
Dear Sir/Madam, Thank you for your rating on Expedia.com. We hope to welcome you again at NH Leeuwenhorst. Kind regards, Duty Management

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe in wardrobe was too high to use. Staff need to be more knowledgeable about the area.
Stayed 2 nights in Apr 2019
Response from duty manager on 1 May 2019
Dear Guest, Thank you for your feedback via Expedia. I will share your feedback with the reception team. I hope to welcome you again in NH Leeuwenhorst. Kind regards, Duty Management

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining room set up is excellent and the breakfast exemplary. Everything was very good and there was a good variety. Easy parking on the premise an close to Keukenhof seals the deal. An overall excellent property.
Stayed 2 nights in Apr 2019
Response from Duty Management on 29 Apr 2019
Dear guest, Thank you for your wonderful review and rating. We are pleased to read that you had a great stay with us and that you compliment our breakfast. We hope you enjoyed the Keukenhof during your stay and are looking forward upon your return to NH Leeuwenhorst. Kind regards, Duty Management

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Awful service at NH Noordwijk Conference Centre
We had an awful experience at NH Noordwijk Conference Centre Leeuwenhorst, when purchased in the high season and overly expensive new deluxe room we booked was given away and we ended up staying 3 nights in a ferry cabin looking room with outdated interior, three single beds and non working A/C. This all despite taking time and notifying the hotel both by email and by phone about our late time of arrival and being assured the room we booked will be kept for us. Hotel manager Mark's attitude was the worst part of it - unable to give us the room we booked he offered a partial refund to which we agreed, not having any better option. Mark told he will inform the reception about the partial refund. At the check-out reception knew nothing about it. Mark appeared and the agreed sum magically decreased by 50% from what he initially told the refund would be. After 20 minutes of unproductive conversation we left, not willing to waste more time. Of course no refund of any kind followed. Utterly bad experience and shockingly unprofessional management. Amazingly beautiful country though, just choose another hotel.
Stayed 3 nights in Apr 2019
Response from duty manager on 20 May 2019
Dear Guest, Thank you for your review via Expedia. I am sorry to read that you had this experience during your stay, my apologies for this. This is off course not the service we strive to give. We are always trying to improve our services. Therefore we would like to personally discuss your stay with you. You may send an email to our general email attending Duty Management. Kind regards, Duty Management

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Very nice hotel! Room is very big and with all amenities.
Stayed 1 night in Apr 2019
Response from Duty Management on 26 Apr 2019
Dear guest, Thank you for your wonderful review. How nice to read that you fully enjoyed your stay here. We hope to welcome you again in NH Leeuwenhorst. Kind regards, Duty Management

8/10 Good

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Duty Manager on 25 Apr 2019
Dear Sandra, Thank you for your review via Hotels.com. It is a pleasure to read that you enjoyed your stay with us. I hope to welcome you again in NH Leeuwenhorst. Kind regards, Duty Management

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good leisure centre. Amiable staff Excellent position for visiting Keukenhof.
Stayed 2 nights in Apr 2019
Response from Duty Manager on 25 Apr 2019
Dear Guest, Thank you for your review via Expedia. It is a pleasure to read that you enjoyed your stay with us. I hope to welcome you again in NH Leeuwenhorst. Kind regards, Duty Mangement

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Keukenhof
Close to Keukenhof, the beach, tulip fields. Comfortable, nice stay.
Stayed 1 night in Apr 2019
Response from Hotel Management on 22 Apr 2019
Dear Kay, Thank you for your review on Hotels.com. I am glad that you enjoyed your stay with us and were able to visit the beautiful keukenhof. I hope to welcome you again in NH Leeuwenhorst. Kind regards, Duty Management

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, best hotel I have been. You actually stay in the middle of flower fields.
Stayed 1 night in Apr 2019
Response from Duty Management on 18 Apr 2019
Dear guest, Thank you for your great rating and review. We are happy to read that you enjoyed your stay with us and that you have seen the beautiful flower fields in the surrounding area. We hope to welcome you again in the nearby future. Kind regards, Duty Management

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! Smooth process. Our room was very nice. And it's close to the tulip fields!
Stayed 2 nights in Apr 2019
Response from Duty management on 16 Apr 2019
Dear sir/madam, Thank you for your review on Epedia.com. It is a pleasure to read that you enjoyed your stay with us. We hope to welcome you again at NH Leeuwenhorst. Kind regards, Duty Managament

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Hotel Management on 13 Apr 2019
Dear guest, Thank you for your review. I hope to welcome you again at NH Leeuwenhorst. Kind regards, Duty Management

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the hotel in the last minute on order to stay one more day on my road trip through Netherlands. I was gladly surprise by the hotel, staff and service. Additionally, there are some infinite flower fields to appreciate just in front of the hotel, which were a major plus for someone that loves photography like me. The restaurant was really good. The food was delicious and portions really adequate. Staff at the restaurant was also really outstanding. Mainly Sana that served us really warmly and outstandingly. I highly recommend and definitely I will come back.
Stayed 1 night in Apr 2019
Response from Hotel Management on 13 Apr 2019
Dear guest, thank you for your wonderful review! I am glad to read that you enjoyed your stay was and you were able to enjoy the flower fields. I will share your compliment with Sana. Hope to welcome you again soon. Kind regards, Duty Management

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, next to Tulips fields, though a bit far from Leiden. Very comfortable and clean room and amenities. Breakfast expensive for what is offered. Good location for travel to Kuekenhof Gardens. Helpful and friendly staff. It would have been very useful to provide couple of bottle of water, at least for on arrival.
Stayed 2 nights in Apr 2019
Response from Hotel Management on 10 Apr 2019
Dear Guest, Thank you for the time you took to write a review. I am glad to read that the room met your expectations and you were able to enjoy the beautiful flower fields near the hotel. I hope I am able to welcome you again. Kind regards, Duty Management

4/10 Poor

alison

Disliked: Cleanliness, property conditions & facilities, room comfort
Great location for Keukenhof, HORRIBLE smoke smell
We went to this hotel so we could visit Kenukenhof and the location was great for this purpose. We enjoyed the very nearby tulip and daffodil fields. Also, the pool was a major highlight for my kids and it actually seemed quite clean which was great! Now for the negative: when we checked into our room (I believe it was room 4318) we immediately noticed a very strong cigarette smoke smell. I immediately called the reception and they informed us that it was a smoke free hotel. Someone (or many people) definitely smoked in our room and the smell was overwhelming. Our sheets and pillows had a very strong smoke smell. They did not have any available rooms so they gave our room a "refresh" which was a very temporary "fix" and by the time we were going to sleep, the smoke smell was as strong as ever. My husband asked for a breakfast voucher to help accommodate us, and they did deliver that which was nice, but by morning we were so ready to get out of there that we didn't stay around for breakfast. Also, I ran a bath for my kids and the water that filled the tub had a strong smokey smell to it. It was awful.
Stayed 1 night in Apr 2019
Response from Duty Manager on 5 May 2019
Dear Alison, Thank you for your review via Expedia. I am sorry to read that your experience in our hotel was ruined by the smell in your room. I will share your feedback with our team so we can improve on this. I you would like to continiue this confersation you can send an email to our general email adres refering to Duty Management. I hope to welcome you again in a smell free NH Leeuwenhorst. Kind regards, Duty Management

8/10 Good

VL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom had a bad smell, even after we let the door open. The coffee maker was leaking so badly I almost scolded my hand with hot water. But everything else was in good condition, and the hotel is surrounded by incredibly beautiful tulip fields.
Stayed 1 night in Apr 2019
Response from Duty Management on 6 Apr 2019
Dear VL, Thank you for your review on Expedia. I am sorry to read that the room facilities were not what you expected. Did you call to the reception to get a new coffee maker? otherwise we are more then happy to bring you an other one. but i am happy to read that you enjoyed the rest of the hotel and the beautiful tulip fields. Kind regards, Duty Management