Arriving in the lobby is delightful- beautiful, fun furniture, quirky features, and quality free refreshments (including pastries, coffee and sweeties!). The staff are warm, welcoming and responsive to our requests- the check in was quick and efficient.
The room is well appointed and reflected the quality decor and facilities elsewhere- coffee machine and kettle, together with a (paid) selection of snacks and further refreshments. The bathroom had a fabulous shower, an intriguing blind which connected to the bedroom, and quality complimentary soaps etc. (and lovely, fluffy bathrobes). I should point out- our room was at the front of the hotel (with a little balcony over the street), and it was possible to hear traffic through the night (and i think the bin men at one point?!)- not a major issue, but if you're a very light sleeper you might need ear plugs.
The free 24hr spa was an added, delicious bonus- a snug sauna,small gym, and the piece da resistance- a spa/plunge pool with waterfall wall!!
We hit a minor issue on checkout, where breakfasts had been mistakenly charged to our room, but it was addressed smoothly and without any embarrassment- perfectly done.
All in all a great place for a weekend away, would definitely book again.