Design Apartment | Premium bedding, minibar, in-room safe, individually furnished
Check availability

Reviews of Grand Hotel OKA PREMIUM

4 out of 5
Grand Hotel OKA PREMIUM
Gagarin Avenue 27, Nizhny Novgorod

Reviews

8.4

Very good

Rating 10 - Excellent. 18 out of 40 reviews" "
Rating 8 - Good. 13 out of 40 reviews" "
Rating 6 - Okay. 7 out of 40 reviews" "
Rating 4 - Poor. 0 out of 40 reviews" "
Rating 2 - Terrible. 2 out of 40 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Paul, Moscow

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not odd, that the hotel located in this small city in Russia is very inhuman. Soviet style of everything, it’s very ridiculous that they don’t allow taxi to drop-off and pickup even. First time in the world I have heard this stupid policy. Very unpleasant place.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay for business trip
One of the best hotels in N.Novgorod. The staff is perfect. Thank you!
Stayed 1 night in Oct 2017

8/10 Good

Umair, Karachi, Pak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel with good facilities
Had an amazing time at OKA and Nizhny Novogorod. Great hotel with a great staff
Stayed 1 night in Jul 2017

2/10 Terrible

Serge, California

Liked: Property conditions & facilities
A little (negative) shock during check-in..
While the hotel is Ok for 4-star, my check-in experience will never make me come back. In short, I am Russian citizen living abroad, and they refused to check me in with my international passport. They wanted either my domestic Russian passport or some sort of a document proving that I live abroad. This was absolutely shocking as international passport is totally Ok ID which I use for crossing borders! I stay at different places often. No other hotel in Russia I ever lived in demands this. End of the story: I found a copy of my green card at my laptop and with that they let me in. But, really, I am not going to risk my next stay in Nizhny with them as they were going to leave their guest at the street because of an insane requirement and who knows what they will demand next time.

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Stas, Moscow

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
you need to drive to the downtown
Long queue for check-in, tickets for breakfast (if you miss it you will need to go to reception to restore)

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Decent 3 star hotel in Nizhniy Novgorod
This was my first time in Nizhniy Novgorod. I don't know if there are better hotels in town but based on Expedia OKA Premium looked like a good hotel. Well, the online description was close but ... not exactly what I expected. To start with the hotel staff could not find my Expedia reservation upon arrival, fortunately there were rooms available so at least I didn't have to go search for another hotel in the middle of the night. However the hotel lacks non-smoking rooms and I was put in a smoking one -:( The room was very small, the heater was blasting full speed so I had to open the windows - at -18C it wasn't pleasant but seemed like the only solution to bring the fresh air and drop room's temperature to a manageable level. The room had a tiny working desk but to access it I had to move the furniture in the room first! The bedding was terrible, the worst thing was that rubber sheet they put on the mattress under the sheet. The breakfast in the hotel was nothing to write home about - scrambled eggs, lukewarm coffee... 3 stars at best.

6/10 Okay

Evaluation

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Summary of the stay
The Hotel is clean and quiet. But the people at the reception and restaurant can't speak english sufficiently. The people at the reception can't find the booked room on the internet in few minutes. Pork and beaf isn't seperated in the restaurant.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business
As much as I liked this hotel I do not think it is a very good choice for tourism ...based solely on location. The staff were all very friendly and there was always at least one person at the desk who spoke English. The room quality was good. Net access was reasonably fast and free. Breakfast was okay.

10/10 Excellent

Armen

Stayed 1 night in Oct 2021

10/10 Excellent

LYUBOV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Все отлично от заселения до выезда,единственное в полулюксе не открываются окна на балконе и ковёр с пятнами.
Stayed 1 night in Jun 2021

10/10 Excellent

Ilya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Все супер!
Приветливый персонал, комфортные номера. Хороший завтрак.
Stayed 1 night in May 2021

6/10 Okay

MIKHAIL

Business traveller
Liked: Room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

LYUBOV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Супер!
Все супер.Все понравилось.
Stayed 1 night in Dec 2020

10/10 Excellent

ELENA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Все отлично.
Хороший отель для командировки. Останавливаюсь не первый раз. В номере все есть. Завтрак норм, голодными не будете. Отель под одним крылом располагает 3х и 4х звёзд* номерным фондом.
Stayed 2 nights in Oct 2020

10/10 Excellent

Olga

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный отель. Чистый, спокойный. Персонал на высшем уровне! Спасибо.
Stayed 2 nights in Sep 2020

8/10 Good

Irina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Приятный отель: чисто, номера - хорошие.. душевая - чуть старомодна, но в целом, все хорошо. Завтрак как в советской столовой- каши, котлеты и пр, обычные Яйца и пр тоже есть. Овощей маловато. В целом, тоже ок.
Stayed 1 night in Mar 2020

8/10 Good

Alexey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Остановка в Оке
Гостиница соответствует заявленным звездам, хороший завтрак, комфортный номер, приветливый персонал. Хорошо подходит для командировочных.
Stayed 1 night in Feb 2020

10/10 Excellent

Svetlana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хорошо
Хороший отель
Stayed 1 night in Aug 2019
Response from Елена Г. on 27 Aug 2019
Уважаемый Александр! Благодарим вас за отзыв и высокую оценку нашей работы. Ждем вас снова! С уважением, Администрация Гранд Отеля "Ока"

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Все хорошо
Наверное, это уже 5е моё посещение этого отеля. В общем-то, все устраивает. До кремля можно добраться на маршрутке. В самом отеле все хорошо, номера хорошие. Есть круглосуточное кафе на 5м этаже с демократичными ценами. Видовой ресторан на 11м с бизнес ланчем за 380р. Дают купоны на ресепшене на пиво\чай и сауну\бассейн. Можно попробовать сэкономить, т.к. часто снижают цену ближе к времени заезда. Соседний "бизнесccc" не рекомендую. Один раз там остановился, первый и последний.
Stayed 3 nights in Feb 2019

8/10 Good

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший отель вдалеке от центра
Отель со свежим ремонтом, состояние общественных зон и номера очень хорошее. Персонал приветливый и сервис вполне на уровне. Единственная проблема - месторасположение отеля. До центра пешком не дойдешь, а рядом с отелем ничего интересного нет. Обещанный вид на реку оказывается небольшим кусочком реки вдалеке. А так окна номера-студии выходят на пустырь и полуразрушенные здания. В отельном комплексе есть очень приличная сауна с небольшим, чистым бассейном.
Stayed 1 night in Jun 2017

8/10 Good

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno riposante
È stato un soggiorno riposante e comodo soprattutto un buon materasso e una cabina della doccia perfetta.

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Alexey

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness
Ok, aber auch nicht mehr!
alles gut, wie erwartet. Man darf aber kein 4-Sterne-Standard aus Europa erhoffen.

10/10 Excellent

Victor, москва

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный отдых с семьёй
Проживали с ребёнком 2-х лет. Персонал очень отзывчивый и дружелюбный. Всегда шли навстречу и помогали. Кухня даже согласилась приготовить отдельные продукты для ребёнка.

10/10 Excellent

Aleksei, Котлас

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный отель
Жили в отеле с женой и двумя детьми 5 дней, все понравилось!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Огромное спасибо! Очень доброжелательные и приятные девушки на рецепции

8/10 Good

Людмила, Москва

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный отель в Нижнем Новгороде
Прекрасный отель для отдыха с детьми в Нижнем Новгороде. Есть бассейн, детская игровая комната, шикарный ресторан на 11 этаже с видом на Оку, есть спорт-бар с боулингом и бильярдом,есть бар с караоке....можно даже в номер заказать обед (очень удобно так кормить ребенка например после бассейна). Большой комплекс услуг в отеле. Единственное, это расположение. Эти 4,5 км до исторического центра, любое движение - вызывать все время такси (хотя ехать близко и быстро - максимум 10 минут). Но в самом центре и нет гостиниц (только два хостела на Большой Покровской....или искать квартиру). Поэтому этот отель ближайший к центру и самый лучший. Очень рекомендую!.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

8/10 Good

Anonyme, France

Liked: Property conditions & facilities
Disliked: Room comfort
Bon petit déjeuner
L'accueil est bien, le petit déjeuner est bon, mais la chambre n'est pas trop confortable: au lieu d'un grand lit on a deux lits mis ensemble. Il n'y a pas de piscine et la sauna est payante.

10/10 Excellent

Анастасия, Москва

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Лучший отель в Нижнем Новгороде
Если вам нужно остановиться в Н. Новгороде, смело выбирайте этот отель с потрясающим рестораном. Живая музыка и изумительная кухня. Чистые номера, отзывчивый персонал.

6/10 Okay

Thomas, Stuttgart, Schwaben

Disliked: Staff & service, property conditions & facilities, room comfort
Bureaucratic check-in process
Check-in at this hotel is most bureaucratic of all check-ins in Russian cities which I have done so far. And then, they cannot even give a own magnetic key, but was asked to come back in the morning to get. If I leave during the evening I need the bell-boy to escort me to my own room and to let me in again. Never experienced something like that in the world before.

10/10 Excellent

Vlad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort