Ratings based on 21 Verified Reviews

4.6 out of 5
82% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia-verified reviews
5 out of 5
Recommended
for Everyone
by a verified traveller

Excellent Ryokan (Japanese Inn) Experience

Posted 30-May-2018
The staff here was accommodating, the room prices were reasonable for the room sizes, location, and view, and overall it was a lovely ryokan with a lot to offer. Their dinner and breakfast service is interesting to say the least, with it providing unique Japanese meals, but I wish the skills of the staff there didn't vary quite so much. Some of the staff are friendly, helpful, and willing to give you an idea of what is being presented with each dish, but others kind of just leave it up to you figure it out. Part of this is a language barrier I'm sure, but the first staff member I had on my first night in the restaurant was so excellent at this that it soured my experience a bit with the other staff members there. Overall, the food service was worth it if you want to experience something distinctly Japanese and with an excess of food each morning & night. My overall impressions of Nikko Hoshinoyado were very positive and I'd gladly recommend it to anyone else travelling in the area. Great location, great general staff, plenty of English language support, and lovely facilities.
5 out of 5
by a verified traveller

Posted 21-Feb-2018
Top quality in every sense of the word. The staff are kind and they really stive to deliver the best service. Great facilities and an amazing onsen both indoors and outdoors.
5 out of 5
by a verified traveller

Posted 05-Feb-2018 on Hotels
The room that we got came with an amazing view. The only problem we had was the toilet is too cold even there's a heated floor. We requested for a portable heater which was a great hello for our 2 nights stay.
5 out of 5
Recommended
for Everyone
by a verified traveller from Arlington, Virginia, USA

Amazing Onsen Hotel 100m from Shinkyo Bridge

Posted 15-Jul-2016
Pros: The onsen hot springs were amazing. Large pool for soaking inside, with a smaller one outside. The hotel provides yukatas and slippers.
Cons: A full listing of nearby restaurants would help.
Location: 100 meters from the red Shinkyo Bridge and the entrance to the Nikko temples. Shopping along the main street, but with limited hours.
A wonderful stay in June 2014. I wanted a full onsen (hot springs hotel) experience, and my daughter and I had plans to fully explore the temples in Nikko. The location was superb - 100 meters from the red Shinkyo Bridge, and right at the entrance to the temple areas. The carving that gave rise to the saying "hear no evil, speak no evil, see no evil" is a 15-minute hike away. The only downside is that there aren't many restaurants in this portion of Nikko, so you have to walk or take a bus or taxi to the main area of town. There is a fine steak house just down the hill from the onset, but be sure to check its hours, since it closes early. My first choice for a stay in Nikko!
5 out of 5
by a verified traveller

Nice place for get-away

Posted 27-Mar-2016 on Hotels
Nice Japanese style room. Clean and spacious. Great staff and service. Good food.
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 02-Sep-2015 on Hotels
5 out of 5
Recommended
for Everyone
by K from london

Great ryokan with outstanding service

Posted 19-Apr-2014
The hotel room, front staff great and welcoming attitude and the incredible onsen are just what you need after and a day of climbing and trekking in Nikko. The staff is perfect into guiding you into a first ryokan experience. Highly recommended!
5 out of 5
by Goodman from Chicago

The real thing

Posted 26-Aug-2013 on Hotels
It is a real Japanese Hotel, right around the corner from the walk up the hill to see the temples. Dinner was the same, the real thing.
5 out of 5
by a verified traveller from Seoul

식사가 매우 훌륭한 료칸

Posted 08-Apr-2018
Pros: 료칸의 식사가 매우 훌륭했습니다. 닛코 지역의 역사깊은 음식인 "유바"요리도 함께 맛볼 수 있어서 좋았습니다.
Cons: 특별히 느끼지 못 했습니다.
Location: 닛코의 동조궁, 신교 等 주요 관광지와 가까운 것이 장점입니다.
료칸의 식사가 매우 훌륭했습니다. 닛코 지역의 역사깊은 음식인 "유바"요리도 함께 맛볼 수 있어서 좋았습니다.
5 out of 5
by a verified traveller

Posted 13-Mar-2018 on Hotels
Bien ubicado cerca del santuario y el puente. Muy buen servicio