Excellent Ryokan (Japanese Inn) Experience
The staff here was accommodating, the room prices were reasonable for the room sizes, location, and view, and overall it was a lovely ryokan with a lot to offer.
Their dinner and breakfast service is interesting to say the least, with it providing unique Japanese meals, but I wish the skills of the staff there didn't vary quite so much. Some of the staff are friendly, helpful, and willing to give you an idea of what is being presented with each dish, but others kind of just leave it up to you figure it out.
Part of this is a language barrier I'm sure, but the first staff member I had on my first night in the restaurant was so excellent at this that it soured my experience a bit with the other staff members there. Overall, the food service was worth it if you want to experience something distinctly Japanese and with an excess of food each morning & night.
My overall impressions of Nikko Hoshinoyado were very positive and I'd gladly recommend it to anyone else travelling in the area. Great location, great general staff, plenty of English language support, and lovely facilities.