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Reviews of Aparthotel Adagio Nice Promenade des Anglais

Aparthotel Adagio Nice Promenade des Anglais
179 Promenade Des Anglais, Nice, Alpes-Maritimes

Reviews

7.8

Good

Rating 10 - Excellent. 181 out of 628 reviews" "
Rating 8 - Good. 277 out of 628 reviews" "
Rating 6 - Okay. 114 out of 628 reviews" "
Rating 4 - Poor. 35 out of 628 reviews" "
Rating 2 - Terrible. 21 out of 628 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Maria Luciana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was good I would recommend
Stayed 2 nights in Feb 2024

6/10 Okay

Karl

Liked: Cleanliness, room comfort
Stayed 6 nights in Nov 2023

10/10 Excellent

Nicolas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

GORDON

Travelled with group
Liked: Cleanliness, room comfort
Wonderful stay
The staff was outstanding. Very helpful and friendly. The room was very nice. It had a small kitchen, microwave, and refrigerator. The location was great. The beach was across the street and the hotel was equal distance to two Tram stops. It’s a 10-15 min ride to the airport and 15 min to the NICE main downtown.
Front of the hotel
Beach across the street
Stayed 3 nights in Oct 2023
Response from Anna - Deputy Manager on 2 Nov 2023
Thanks a lot for your kind comment! Hope to see you again in our Aparthotel.

4/10 Poor

Hugh

Travelled with partner
Disliked: Amenities
The workers were nice and helpful. The hotel itself was terrible. No room service cleaning unless you pay extra. A toilet room for a child size. The Internet was off and on. Would not stay at this chain again
Stayed 4 nights in Sep 2023
Response from Anna - Deputy Manager on 2 Nov 2023
Hello, We are sorry that you was disappointed with your stay in our aparthotel. For the cleaning service: in all aparthotes Adagio it is only an optional service as we are not a hotel. We are sorry for the Wifi during your stay, effectively we had some problems in September with internet but this problem is now resolved. Kind regards,

8/10 Good

Paul

Roomed smell like smokers were the previous guests. Wi fi is horrible. But the view and location can’t be beat. Overall it’s ‘ok’. Enjoy
Stayed 7 nights in Aug 2023

2/10 Terrible

Monali

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

joanna

Liked: Cleanliness
Stayed 2 nights in Aug 2023

4/10 Poor

Ghelilla

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Balcony wouldn’t close. They did fix that after first night. Bed very uncomfortable. Poor communication at front desk. Drink dispenser wouldn’t work. In general the room felt dated, not welcoming. Location isn’t great as street at the back of property dirty, not many dining options.

8/10 Good

Grant Grey

Liked: Cleanliness
Stayed 4 nights in Jul 2023
Response from Anna - Deputy manager on 28 Jul 2023
thank you

6/10 Okay

George

Property needs to be refreshed, although good overall location.
Stayed 3 nights in Jul 2023
Response from Anna - Deputy manager on 28 Jul 2023
thank you for your comment, the refreshment is on what we are working now and I hope that it will be done in a closest future. kind regards

10/10 Excellent

lee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was perfect for us. We are a family of 5 and were able to get one room to accommodate us all. It is located directly across the beach with cafes, bakeries and markets within walking distance. They had a breakfast every morning and everyone was extremely friendly. The only thing that was missing was beach towels.
Stayed 2 nights in Jun 2023
Response from Anna - Deputy manager on 28 Jul 2023
Dear Lee, Thank you for your kind feedback, it really important for us. Following the demands of our clients and your certanly as well, from next monday we will have beach towels in our aparthotel. And we are extremely happy that you have enjoyed your stay. All the best and see you maybe next time

8/10 Good

EDGAR FRANCISCO

Stayed 6 nights in Jun 2023

2/10 Terrible

linda ring

Stayed 2 nights in Jun 2023

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and comfortable. It’s in a great location with bars, restaurants, grocery and tram service very close by. The rooftop was nice with chairs and umbrellas, although wish it had a pool. We would stay here again!
Stayed 4 nights in Jun 2023
Response from Anna - Deputy Manager on 27 Jun 2023
Thank you for your comment, we will be happy to see you again in our Aparthotel

8/10 Good

MERCEDEH KALANTARI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time there and if hopefully in the future go back to nice will stay there again
Stayed 8 nights in Jun 2023
Response from Anna - Deputy manager on 20 Jun 2023
We will be happy to welcome you again.

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location, great Customer service, Safe 👌
Stayed 2 nights in Jun 2023
Response from Anna - Deputy manager on 20 Jun 2023
Thanks

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Family stay in two sea view rooms.
The staff were friendly and offered advice. They even went to get gluten free bread for the breakfast bar. The rooms were clean, well stocked, and spacious. The sea view rooms had an ample terrace and great views.
Stayed 1 night in May 2023
Response from Anna - Deputy manager on 20 Jun 2023
Thank you for your comment.

10/10 Excellent

corinne

Liked: Cleanliness, room comfort
Stayed 1 night in May 2023
Response from Anna - Deputy manager on 24 May 2023
Merci

10/10 Excellent

Avril

Travelled with group
Liked: Cleanliness, room comfort
Good location, amazing view & great room with kitchen facilities.
Stayed 3 nights in Apr 2023

2/10 Terrible

SIMRAN

Stayed 1 night in Apr 2023

8/10 Good

SERGIO, MADRID

Travelled with family and small children
Liked: Cleanliness
i liked the position in front of the sea, we did not like the old interior and rugs worn out..
Stayed 1 night in Feb 2023

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very well located. Specially, if you made objective is the beach. I would’ve given the hotel better review, but I had some strange issue with the billing. I was charged the proper amount on my credit card however, two separate charges appear temporarily on my card, both at the same time at which I checked in. The charges eventually disappear, but the people at the hotel good night. Tell me what they were about. The credit card intern told me that these were temporary charges that should eventually disappear, that I should ask my hotel to clarify.
Stayed 2 nights in Dec 2022

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The view was spectacular. The property was tired and needed work - - tiles were lifting on the balcony. Chipped paint on walls. Bed was comfortable though.
Stayed 2 nights in Sep 2022
Response from Anna on 11 Nov 2022
thank you for your comment, we are working each day in order to impoove the quality of your aparthotel.

6/10 Okay

Ahmed

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location with easy access to beach. Paid parking
Stayed 4 nights in Aug 2022

10/10 Excellent

Katherine

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing time and got a special treat when we discovered the Nice Ironman Race was taking place in front of the hotel! Beautiful to see the athletes instead of cars and trucks!
Stayed 4 nights in Jun 2022
Response from Anna - Deputy manager on 5 Aug 2022
Thank you very much for your comment

4/10 Poor

Paul

Travelled with family
Disliked: Cleanliness
Not as advertised
Stayed 3 nights in Jul 2022
Response from Anna - deputy manager on 5 Aug 2022
Dear Guest, Could you give us a bit more information because we do not know what was a difference in between our recent photos and your stay. It would really help us to improve.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
better to stay in a hostel than here
Worst aparthotel on the trip. Says in front of beach, rocks as sand. Dirty, very bad breakfast, more than half the staff is rude and not even knowledgeable of the city. Apartment ac weak, have to pay to get clean towels, or clean apartment regardless of length of stay.
Stayed 4 nights in Jun 2022
Response from Anna - Deputy manager on 5 Aug 2022
Dear Guest, To tell us that we are the worst beacause of the rock on the beach it is a bit poor as argument. In accordance with Adagio’s general conditions of sale, a change of linen and towels is not included for stays of under 8 nights. Optional cleaning and fresh towels are available for an additional fee, just ask at reception. For the breakfast: a have already answered your agency with aprecision that we don to have only porc and listed all products that available at our breakfast. Best regards,

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great customer service, clean hotel and convenient location
Stayed 3 nights in Jun 2022
Response from Anna - Deputy manager on 5 Aug 2022
thank you very much for your comment

4/10 Poor

Colette

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The air conditioner did not work. So hot! The room was very old lots of broken pieces. Very shabby. Bathroom was like a cave. The location was great, and front desk staff very nice, but everything else was in serious need of a major renovation.
Stayed 1 night in Jun 2022
Response from Anna - Deputy manager on 5 Aug 2022
Dear Guest, Effectively furing your stay we had a general break of A/C that last few days. We always try to offer a better service but we were waiting for a one mechanic pîece to arrive, please accept our appologies. Hope you'll give us an opportunity to better serve you in the future.

10/10 Excellent

David, Sandy Springs

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

thang

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Service was great. Location a little noisy from cars but view is very nice
Stayed 2 nights in Jun 2022
Response from Anna - Deputy manager on 5 Aug 2022
thank you

10/10 Excellent

Paul

Stayed 1 night in Jun 2022
Response from Anna - Deputy manager on 5 Aug 2022
thank you

8/10 Good

HUGUES

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good location. We (4 people) were there for nearly 8 days: no cleaning. Only 1 extra garbage bag. Only 6 rolls of toilet paper
Stayed 7 nights in May 2022

10/10 Excellent

Patti

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great views of the Mediterranean Sea. Can be noisy from traffic, but I anticipated that. The windows block nearly all of the sound from the street. Large, clean apartment.
Stayed 2 nights in Apr 2022

8/10 Good

Philip

Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2022

8/10 Good

Kevin

Liked: Cleanliness, room comfort
Good location, but under renovation
Staff were pleasant and helpful, and property had a great location along the English Boulevard. But the property was being renovated, and none of the sea facing rooms were available
Stayed 4 nights in Mar 2022

8/10 Good

Ian

Liked: Cleanliness
Acceptable comfort at a fair price.
This apartment hotel is an okay place to stay. The price was good for the large apartment. Everything in good order. Helpful and very cheerful staff here too. The location is very near the tram line no.2 and there is a supermarket quite near.
Stayed 6 nights in Nov 2021
Response from Anna on 28 Dec 2021
Thank you for your comment! We really happy to know that you have enjoyed your stay.

2/10 Terrible

ALI

Travelled with family
Disliked: Cleanliness, room comfort
Not recommended
I don't like it because there is no house keeping
Stayed 4 nights in Sep 2021
Response from Anna on 26 Oct 2021
Sorry to know that you you was disappointed with your experience in our Aparthotel. All Adagios have a common policy concerning the houskeeping and we propose it only optional or weekly cleaning.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Anna - Deputy Manager on 14 Nov 2019
Merci beaucoup

10/10 Excellent

billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean spacious apartment. Ours had sea view with balcony which was privately ours but also the roof top terrace was for everybody. Great location with transport at both rear and front of hotel 2 minutes away. Great place to stay.
Stayed 7 nights in Sep 2019
Response from Anna - Deputy Manager on 14 Nov 2019
Dear Guest, We really appreciated your comment, I'm happy to knwo that you have enjoyed your stay in our Aparthotel. Hope to see you soon.

8/10 Good

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Anna on 14 Nov 2019
Merci

2/10 Terrible

henry w

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT where you want to stay !
We were there for 5 days. No room service, if you wanted it $20 euro a day !! New towels $5 per day. It got a little chilly at night...no heat. We were told it comed on at the end of November. Parking is not free 13.50 per night euro, and it's 3 blocks away. A good distance. At night the street behind it there are hookers walking, and not a good place to be. There is also a train that is behind it that is very noisy. The place is not clean. Very misrepresented. 1 mile from restaurants and stores.I do not recommend.
Stayed 5 nights in Sep 2019
Response from Anna - Deputy Manager on 14 Nov 2019
Dear Guest, We are sorry to know that you was at so point disappointed with your stay. the information about room service, cleaning facilities and a change of towels is related to the fact that we are Aparthotel and those services are only optional. This information is written on your confirmation. As well that we have never advertised a free parking ( not 3 blocks away but a half block from the reception). Sorry to know that you haven't enjoyed your stay.

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Family of customers
We were traveling in a large family group and the Aparthotel Adagio was in a perfect location for us. We had sea view rooms and were easily accessible to the beach and the old town with the tram. The staff at Aparthotel Adagio were helpful and friendly and the rooms were all very clean and comfortable! We would definitely come back if we are lucky enough to get to Nice again someday.
Stayed 7 nights in Sep 2019

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
The Staff were very helpful and friendly. The breakfast was well prepared and fresh. The rooms need refreshing and updating.
Stayed 4 nights in Jul 2019

4/10 Poor

Disgruntled, Uzes

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
A large amount of infrastructure and gear missing or broken. Was clearly known by property managers but not actioned. Loved the no smoking signs everywhere but cleaning staff freely smoking anywhere they liked
Stayed 2 nights in Jul 2019
Response from Anna - Deputy Manager on 6 Aug 2019
Dear Guest, We are sorry to read about your experience during your recent stay. We sincerely apologise for the unfortunate and exceptional failures in your apartment.Unfortunately we can't verify and prevent thef future occurance because I do not know in whoch apartment have you stayed in. Please be sure that our Aparthotel ins no smoking, Smoking allowed only outside of the building. I'll sensibilise and control our team to respect the rules. We hope to have the chance to welcome you back so that we can demonstrate our professionalism, regain your trust and offer you a more enjoyable stay.

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 3 nights in Jun 2019
Response from Anna - Deputy Manager on 6 Aug 2019
Would you like to tell us more in order to improve the quality?

10/10 Excellent

Yossi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
amazing
Stayed 4 nights in Jun 2019
Response from Anna - Deputy Manager on 6 Aug 2019
The whole team joins me in thanking you for your comments.

8/10 Good

Lauren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large apartment with beautiful balcony view. Kitchen has everything you need for a long stay. Great location. Would highly recommend.
Stayed 1 night in Jun 2019
Response from Anna - Deputy Manager on 6 Aug 2019
We are happy to learn of your recommendation. Thank you. We are glad you enjoyed your stay at our aparthotel