Breakfast, lunch, dinner served; local cuisine

Reviews of Riverbend Inn and Vineyard

3.5 out of 5
Riverbend Inn and Vineyard
16104 Niagara River Pkwy, Niagara-on-the-Lake, ON

Reviews

9.2

Wonderful

Rating 10 - Excellent. 685 out of 1000 reviews" "
Rating 8 - Good. 239 out of 1000 reviews" "
Rating 6 - Okay. 35 out of 1000 reviews" "
Rating 4 - Poor. 26 out of 1000 reviews" "
Rating 2 - Terrible. 15 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Riverband. The room was large with a great view of the vineyard. The bed was comfortable. Excellent breakfast in the restaurant. This was our first time staying at this property and we will definitely be back.
Stayed 2 nights in Mar 2024
Response from Riverbend Inn and Vineyard on 25 Mar 2024
We are delighted to hear you enjoyed your stay at the Riverbend Inn and Vineyard. Thank you for staying with us and we hope to host you again.

10/10 Excellent

J. Natalie

Travelled with group
Liked: Cleanliness, staff & service
The staff during our stay was next level! Very polite and accommodating to my party needs & myself. The property was beautiful in many ways, very few noticeable issues on the premises. Our bathroom mirror was MDF and was pealing/ bubbled and the beautiful antique piano outside our room could use refinishing. My girlfriend did take her finger and check the cleanliness of furniture and discovered dust on top of the armoire and corner of the bedroom. I personally found the room clean to my liking but if you are particular it might bother you. My only major disappointment was the dining room being closed for lunch and dinner! We stayed two nights and would have enjoyed it for one lunch and one dinner (maybe late night cocktails as well). It made it very inconvenient considering we were not in walking distance to anything else. I was also told it was closed close to our visit so it made changing locations more difficult. We stayed in room 104 and honestly I really did enjoy the beauty of the hotel and the staff. Having bottles of wine in the room with the warm fireplace was a nice touch too! I will stay again but only if the dinning room stays open, some nights its nice to stay warm and close to your room. If we had had that luxury i would have given 5 stars. This hotel as well is not very accessible, lots of stairs so if you have trouble ask for first floor. Thank you again to the lovely staff! Rebecca from the front desk made me feel special and provided diamond star service!
Stayed 2 nights in Mar 2024
Response from Riverbend Inn and Vineyard on 25 Mar 2024
We are delighted to hear you enjoyed your stay at the Riverbend Inn and Vineyard to celebrate your birthday. You all were so kind and lively, perfect way to celebrate! Thank you for the honest feedback and we will most definitely take note to perfect your next visit. The front desk team will be thrilled when reading this review. Kind regards, Riverbend Inn and Vineyard.

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Riverbend Inn and Vineyard on 25 Mar 2024
We are delighted to hear you enjoyed your stay at the Riverbend Inn and Vineyard. Thank you for staying with us and we hope to host you again.

6/10 Okay

Christina

Liked: Cleanliness, staff & service
Disliked: Amenities
Like the Inn was located on a property with a vineyard. However our room was dated and in need of updating - from the bathroom to the bed linens which may have been great quality at one time, but ours were rough and piled. Our room was also located at the top of the entry stairs and regardless of time people didnt feel they needed to be quiet, especially on the Saturday night. The room we selected had listed a vineyard view, this was only possible if we stood on the small porch, which is also in need of repair and looked left - which I would call a stretch for a vineyard view
Stayed 2 nights in Mar 2024
Response from Riverbend Inn and Vineyard on 19 Mar 2024
We appreciate your feedback. Thank you for staying with us at the Riverbend Inn and Vineyard.

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A warm welcome from the young lady on duty Friday afternoon. She gave us a glass of wine to drink with our cheeze sitting in a comfortable chair on the patio in the warm sun. Later that evening she came and fixed our TV
Stayed 1 night in Mar 2024
Response from Riverbend Inn and Vineyard on 17 Mar 2024
Thank you for the kind words. We are glad you enjoyed your stay with us at the Riverbend Inn and hope to see you again!

10/10 Excellent

Frank

Liked: Property conditions & facilities
Terrific
Stayed 1 night in Mar 2024
Response from Riverbend Inn and Vineyard on 15 Mar 2024
Thank you so much for taking the time to share your positive experience at the Riverbend Inn & Vineyard. We are delighted to hear that you enjoyed your stay with us!

10/10 Excellent

Megan, Penfield

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riverbend Inn was adorable! Went for a mother daughter weekend and had the best time. Was welcomed with a glass of bubbly and a charcuterie board. Rachel was amazing! She organized a shuttle for us to the winery, gave us information about the history of the inn and was a pleasure to chat with. Will definitely be back!
Stayed 2 nights in Mar 2024
Response from Riverbend Inn and Vineyard on 13 Mar 2024
We are so glad you and your mother were able to enjoy a quiet weekend away. Thank you for the kind words, we will be sure to share this with our teammate, Rachel. We hope to see you both again sooon!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Riverbend Inn and Vineyard on 13 Mar 2024
Thank you for staying with us at the Riverbend Inn and Vineyard. We hope to see you again soon!

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the property, everyone there was so nice. Although an older house, the rooms still felt modern and up to date. You get a free tasting at peller and stunning views. There were a few dead flies in the room but no biggie. Wonderful time and would recommend!
Stayed 1 night in Mar 2024
Response from Riverbend Inn and Vineyard on 13 Mar 2024
Thank you for your honest review. We are glad you were able to enjoy the historic property and the complimentary wine tasting at Peller Estate Winery. We do apologize for the dead flies. We hope to host you again, wishing you all of the best.

10/10 Excellent

Cassandra

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Riverbend Inn and Vineyard on 13 Mar 2024
Thank you for staying with us at the Riverbend Inn and Vineyard. We hope to see you again soon!

8/10 Good

Doreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very special thank you to Rachael for her keen attention to detail, friendly greetings, and service oriented approach! You are a gem! Thank you for your kindness!
Stayed 4 nights in Feb 2024
Response from Riverbend Inn and Vineyard on 13 Mar 2024
You're very welcome, Doreen. It was a pleasure to have met you and we all hope to see you again soon. Wishing you all of the best!

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Riverbend Inn and Vineyard on 13 Mar 2024
Thank you for staying with us at the Riverbend Inn and Vineyard. We hope to see you again soon!

10/10 Excellent

PATRICIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Riverbend Inn and Vineyard on 13 Mar 2024
Thank you for staying with us at the Riverbend Inn and Vineyard. We hope to see you again soon!

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Riverbend Inn and Vineyard on 13 Mar 2024
Thank you for staying with us at the Riverbend Inn and Vineyard. We hope to see you again soon!

10/10 Excellent

Angela

Liked: Cleanliness, staff & service
Wonderful staff, wonderful room. And only minutes from downtown NotL.
Stayed 1 night in Feb 2024
Response from Riverbend Inn and Vineyard on 1 Mar 2024
Thank you for staying with us at the Riverbend Inn. We are glad you enjoyed your stay and hope to see you again in the future.

10/10 Excellent

Nicole

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Riverbend Inn and Vineyard on 1 Mar 2024
We are glad you enjoyed your stay with us at the Riverbend Inn. We hope to see you again soon!

8/10 Good

Antonette, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Riverbend Inn and Vineyard on 17 Feb 2024
We are glad you enjoyed your stay with us at the Riverbend Inn and Vineyard. We will be sure to share your feedback with the team.

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Riverbend Inn and Vineyard on 17 Feb 2024
We are glad you enjoyed your stay with us at the Riverbend Inn and Vineyard.

10/10 Excellent

Alexandra, Orwell

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old house with boutique style rooms. Very friendly staff, Kelsey our breakfast server was a star, made our trip with his ‘silly’ service!
Stayed 1 night in Feb 2024
Response from Riverbend Inn and Vineyard on 17 Feb 2024
We are glad you enjoyed your stay with us at the Riverbend Inn and Vineyard. We will be sure to share your feedback with the team.

8/10 Good

Le

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience however I only learned afterwards that we were supposed to be offered complimentary sparkling wine glasses at check in which they did not provide to us.
Stayed 1 night in Feb 2024
Response from Riverbend Inn and Vineyard on 17 Feb 2024
We are glad you enjoyed your stay with us at the Riverbend Inn and Vineyard. We will be sure to share your feedback with the team. Apologies for the inconvenience for not having the sparkling station available.

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property in a Niagara vineyard. The Riverbend Inn is lovely in every way. We certainly enjoyed our stay.
Stayed 1 night in Feb 2024
Response from Riverbend Inn and Vineyard on 17 Feb 2024
We are glad you enjoyed your stay with us at the Riverbend Inn and Vineyard. We will be sure to share your feedback with the team.

10/10 Excellent

Maria

Stayed 1 night in Feb 2024
Response from Riverbend Inn and Vineyard on 23 Mar 2024
Thank you for staying with us at the Riverbend Inn and Vineyard.

10/10 Excellent

Philippe

Stayed 2 nights in Jan 2024
Response from Riverbend Inn and Vineyard on 23 Mar 2024
Thank you for staying with us at the Riverbend Inn and Vineyard.

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only suggestion to make would be to have the bar open later than 8pm. Other than that, absolutely stunning!
Stayed 1 night in Jan 2024
Response from Nancy on 1 Feb 2024
Thank you for choosing the Riverbend Inn & Vineyard on your recent stay in Niagara-on-the-Lake. Your positive review is truly appreciated and we are thrilled to note that you had a wonderful experience at the inn. We look forward to having you back in the near future.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Nancy on 26 Jan 2024
Thank you for choosing the Riverbend Inn & Vineyard on your recent stay in Niagara-on-the-Lake. Your positive review is truly appreciated and we are thrilled to note that you had a wonderful experience at the inn. We look forward to having you back in the near future.

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Nancy on 19 Jan 2024
Thank you so much for taking the time to share your positive experience at the Riverbend Inn & Vineyard. We are delighted to hear that you enjoyed your stay with us! Look forward to seeing you soon

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly and helpful. We were greeted by a roaring fire in our room upon arrival. The property was spectacular.
Stayed 1 night in Jan 2024
Response from Nancy on 19 Jan 2024
Thank you so much for taking the time to share your positive experience at the Riverbend Inn & Vineyard. We are delighted to hear that you enjoyed your stay with us! Look forward to seeing you soon.

10/10 Excellent

leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room! Excellent check in! Wonderful breakfast. Loved our experience!
Stayed 1 night in Jan 2024
Response from Nancy on 26 Jan 2024
Thank you for choosing the Riverbend Inn & Vineyard on your recent stay in Niagara-on-the-Lake. Your positive review is truly appreciated and we are thrilled to note that you had a wonderful experience at the inn. We look forward to having you back in the near future.

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beauty area and hotel. Two wineries in easy walking distance. Many more a mile or so away.
Stayed 1 night in Jan 2024
Response from Nancy on 12 Jan 2024
Thank you so much for taking the time to share your positive experience at the Riverbend Inn & Vineyard. We are delighted to hear that you enjoyed your stay with us! Look forward to seeing you soon.

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Nancy on 12 Jan 2024
Thank you so much for taking the time to share your positive experience at the Riverbend Inn & Vineyard. We are delighted to hear that you enjoyed your stay with us! Look forward to seeing you soon.

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel facing vineyards. We were upgraded to a Superior room for no charge which was great. Room was large and comfortable with views out over one of the vineyards. We had a drink at the bar in the evening and breakfast on the day that we checked-out. Food and service are excellent. Only issue that we had was charging my EV. Previously I was told to park next to a 110V outlet and plug-in there. The outlet was not working, but the other outlet was working but occupied by another EV which was charging. I reported this to the Receptionist who told me that people were using these power outlets without asking, and that the breaker had tripped. She did not have the authority to reset the breaker. Really for a luxury hotel charging $300 per night, they should have Level 2 Wall Connectors specifically for charging EV's. Many other hotels in NOTL have these. This is really putting me off staying at this hotel in future. The Receptionist at check-out said that they had had the comment about no facility to charge EV's many times before and that they are considering it. I mentioned that a Tesla Universal Wall Connector will charge all Tesla cars as well as other EV's using the J1772 connector. This is what we have in our garage and they charge to 11.5kW power. This is what they need and I would expect them to have 2-3 of these installed.
Stayed 1 night in Jan 2024
Response from Nancy on 12 Jan 2024
Thank you so much for taking the time to share your positive experience at the Riverbend Inn & Vineyard. We are delighted to hear that you enjoyed your stay with us! The EV requirement is being reviewed by Management. Look forward to seeing you in the near future.

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Nancy on 1 Feb 2024
Thank you for choosing the Riverbend Inn & Vineyard on your recent stay in Niagara-on-the-Lake. Your positive review is truly appreciated and we are thrilled to note that you had a wonderful experience at the inn. We look forward to having you back in the near future.

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Nancy on 1 Feb 2024
Thank you for choosing the Riverbend Inn & Vineyard on your recent stay in Niagara-on-the-Lake. Your positive review is truly appreciated and we are thrilled to note that you had a wonderful experience at the inn. We look forward to having you back in the near future.

4/10 Poor

Martino

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Water bottles in the room were open upon arrival. Bed headboard was not on secure and unsafe. The Washroom door did not work, and my wife got locked in and could not get out. Very disappointing for a premium place.
Stayed 2 nights in Dec 2023
Response from Nancy on 4 Jan 2024
Thank you so much for taking the time to share your experience with your stay at the Riverbend Inn & Vineyard. We would like to extend our apologies for the issues you encountered. These issues were resolved. We hope to welcome you back at the inn in the near future. Please feel free to reach out to us with any specific preferences or requests.

10/10 Excellent

Takeshi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Nancy on 4 Jan 2024
Thank you so much for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed your stay with us!

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Christmas Getaway!
It was exactly what we expected. Super comfy beds, excellent gourmet meals in the dining room. Fine service.
Stayed 2 nights in Dec 2023
Response from Nancy on 27 Dec 2023
Thank you so much for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed your stay with us!

10/10 Excellent

Valerie

Stayed 1 night in Dec 2023
Response from Nancy on 27 Dec 2023
Thank you so much for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed your stay with us!

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Nancy on 21 Dec 2023
Thank you so much for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed your stay with us!

8/10 Good

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
One of our favourite hotels!
One of our favourite hotels in the world, great location and restaurant. The bed in the room we had (212) was not great though even though the room itself was awesome.
Stayed 2 nights in Dec 2023
Response from Nancy on 21 Dec 2023
Thank you so much for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed your stay with us!

10/10 Excellent

Douglas

Travelled with family
Stayed 1 night in Dec 2023
Response from dph on 20 Dec 2023
Thank you so much for taking the time to share your positive experience while staying at the Riverbend Inn and Vineyard. We are delighted to hear that you enjoyed your stay and it would be our pleasure to welcome you back in the near future.

10/10 Excellent

Mary Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from dph on 17 Dec 2023
Thank you so much for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed your stay with us!

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. All the staff were wonderful and helpful
Stayed 2 nights in Dec 2023
Response from dph on 17 Dec 2023
Thank you so much for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed your stay with us!

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend get away.
An amazing place to stay in the heart of wine country with first class service and hospitality.
Stayed 1 night in Dec 2023
Response from dph on 17 Dec 2023
Thank you so much for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed your stay with us!

10/10 Excellent

Robert, PARIS

Travelled with family
Liked: Amenities
We were very impressed! Everything was ready and staff were friendly! I would come back here in a heartbeat 😀
Stayed 1 night in Dec 2023
Response from Nancy on 8 Dec 2023
Thank you so much for taking the time to share your positive experience while staying at the Riverbend Inn and Vineyard. We are delighted to hear that you enjoyed your stay and it would be our pleasure to welcome you back in the near future.

10/10 Excellent

Edwin, Chatham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything except the $20 resort fee.
Stayed 1 night in Nov 2023
Response from Nancy on 5 Dec 2023
Thank you so much for taking the time to share your positive experience while staying at the Riverbend Inn and Vineyard. We are delighted to hear that you enjoyed your stay and it would be our pleasure to welcome you back in the near future.

8/10 Good

RAZIYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Nancy on 5 Dec 2023
Thank you so much for taking the time to share your positive experience while staying at the Riverbend Inn and Vineyard. We are delighted to hear that you enjoyed your stay and it would be our pleasure to welcome you back in the near future.

10/10 Excellent

Catherine L

Stayed 1 night in Dec 2023
Response from Nancy on 8 Dec 2023
Thank you so much for taking the time to share your positive experience while staying at the Riverbend Inn and Vineyard. We are delighted to hear that you enjoyed your stay and it would be our pleasure to welcome you back in the near future.

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another fabulous visit.
Stayed 1 night in Dec 2023
Response from Nancy on 5 Dec 2023
Thank you so much for taking the time to share your positive experience while staying at the Riverbend Inn and Vineyard. We are delighted to hear that you enjoyed your stay and it would be our pleasure to welcome you back in the near future.

10/10 Excellent

Lauren

Stayed 1 night in Dec 2023
Response from Nancy on 27 Dec 2023
Thank you so much for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed your stay with us!

10/10 Excellent

Darcy

Stayed 1 night in Dec 2023
Response from Nancy on 27 Dec 2023
Thank you so much for taking the time to share your positive experience at our hotel. We are delighted to hear that you enjoyed your stay with us!