Front of property

Reviews of The Light Hotel and Resort

3.5 out of 5
The Light Hotel and Resort
86B Tran Phu Str, Nha Trang, Khanh Hoa

Reviews

7.6

Good

Rating 10 - Excellent. 32 out of 139 reviews" "
Rating 8 - Good. 56 out of 139 reviews" "
Rating 6 - Okay. 35 out of 139 reviews" "
Rating 4 - Poor. 11 out of 139 reviews" "
Rating 2 - Terrible. 5 out of 139 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

5.8/10

Amenities

7.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

my

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and got a great deal on the bookings
Stayed 4 nights in Oct 2023

10/10 Excellent

Angella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean view room was very spacious. The bed was comfortable. Right across the hotel is the beach where you can rent chairs and an umbrella.
Stayed 5 nights in Jan 2023

6/10 Okay

Shivani

Stayed 2 nights in Apr 2022

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Apr 2019

6/10 Okay

Nick

Disliked: Property conditions & facilities
Long story short the place has a nice location. Staff are decent. The power cord of the night lamp blew up in my hand when I was trying to plug in my phone charger. I got electrocuted and it turned my hand black. I notified the staff and they changed out the lamp no apology. But nice location and decent view of the water.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Location is good, close to many restaurants and attractions. Staff are very friendly and go out of their way to please. Special attention was given to provide breakfast that suits different tastes. Many Chinese, very few westerns. Hotel is dated and in need of renovation. Felt sorry for staff being poorly treated by some of the guests.
Stayed 6 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Poor customers service
Although the hotel location is in the heart of the major attraction, the hotel staff seems unhappy and stressed. Not a good vibe. The front desk reception personnel (short guy in thick glasses) seems uninterested in serving guests, acting quite snobbish and extremely unfriendly. He seems like or acting like he's the owner's son (the arrogant attitude). There are a lot more other hotels to choice from so I would look around for other options. That's too bad.
Response from General Manager on 15 Feb 2017
Dear Anonymous, First of all,I would like to thank you for choosing The Light Hotel in your recent visit to Nha Trang ,Viet Nam and for sharing your comments with us. I am so sorry to hear about your dissatisfaction and I hope you could accept my sincere apologies on behalf of all of us , With regards to your comment to our front desk staff, I have informed our Front Office Manager to check and to ensure these concerns are addressed. I can assure you that we always try to offer high quality customer service with the best intention of pleasing our guests at all times. Once again, thank you so much again for taking time out of your day to review us,&hope you could also give us another chance some day. I can assure you a most different experience. I wish you all the very best! With best regards, The Management Team

8/10 Good

Tim, Aussie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the price.
We stayed at the light hotel for three nights. Mrs Pham was very friendly and accomodating. She gave us a choice of rooms so that we could stay comfortably in a room with our two daughters. We took the seaview room with a small balcony, which was comfortable given the price. Great location in Nha Trang, and opposite the beach. Our only negative was that we ate breakfast out, as the included buffet breakfast was no good for our tastes. Otherwise we were happy with our stay.
View from balcony
Response from Mrs. Phan Quynh on 14 Feb 2017
Dear Tim, Nice greetings from The Light Hotel Nha Trang! Thank you very much for choosing The Light Hotel during your stay in our beautiful Nha Trang beach city. We are very happy to read your wonderful comment about our hotel and our staff and your feedback is important and really valuable compliment to us and make us more efforts to meet guests’ satisfaction. Once again, we appreciate your wonderful feedback. Best regards, The Management Team

8/10 Good

Micah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great value
Great location, good service, friendly staff.

6/10 Okay

Terri, Melb

Disliked: Property conditions & facilities
Great location but fairly old and needs some work
the staff need some training in dealing with customers, excluding the reception staff who were good. A gym was advertised as a facility, there was no gym! The buffet breakfast was average with no western choices. There was a room service menu, but when we called to order we were told it was finished?? The only positive was that it was across the road from the beach and close to restaurants.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot across the street from the beach.
Very helpful staff nice spot easy walk to town nice big room breakfast was good seafood dinner very good

8/10 Good

Brooke, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was good, great sized room. 10/10 location. Staff were extremely helpful. Good price with no un-necessary bells and whistles. Great stay.

8/10 Good

Verified traveller

Liked: Property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel and helpful staff
The reception staff were very friendly, and even helped us with changing the dates of our flights. Rooms were lovely as well and the food was great. Would stay there again.

10/10 Excellent

Jim, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Light is Right
Place was perfectly located , across from beach short walk to town . Huge room great service by staff . The were quick to fix any errors and very adept at English . Seafood buffet service was a little slow . Place definitely a bargain and look forward to returning

4/10 Poor

Reiner, Augsburg

Liked: Cleanliness
Disliked: Staff & service
miserable
Far too noisy, they don't like children, Zoo expensive, room service means they nock at your door at 08.00 am and order you out oft the room. Overall , nothing to write home about.

6/10 Okay

Sarah, Australia

Liked: Staff & service, property conditions & facilities
Excellent location
Room was in fair condition but in a great location. There was a rip curl beach party on the other side of the street from us on the first night which was really noisy but other than that it was normal Vietnam traffic noise! Service was good, breakfast ok but coffee from cafe terrible!

8/10 Good

Louise, perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in great location
stayed here with our 2 teenage sons just last week , this hotel was in a great location and the rooms were very nice with a view of NhaTrang beach . You really couldnt fault the cleanliness of this hotel . I would definately stay again .

8/10 Good

Ronald, Chiltern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms good size
buffet breakfast good selection, varied daily. Rooms good size, clean linen daily. Staff helpful. and their English was good. Will be very nice when renovations complete.

6/10 Okay

Tracy, Perth WA

Liked: Staff & service
Disliked: Property conditions & facilities
Dissapointed in Na Trang
All though the staff here try really hard to make everything good for you, this hotel needs a few things done. One, the pool was really dirty, it looks blue and clean in the picture, but is green and tiles are falling off everywhere. 2, we where on the ninth floor (great views) and we could here the noise from below as if we where 3 floors up. As I said staff really good, but unfortunately Na Trang no longer feels like Vietnam, it has been taken over in everyway. Vin Pearl was great for a great fun day with the kids.

6/10 Okay

jill, south wales

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel close to beach and restaurants and nightlife but hotel itself is in need of refurbishment very dull and deary .staff are friendly . Breakfast very poor choice not worth the effort to go for it really.pool area not good its small only 4 sunbeds and really apart from bushes on main noisy road.

6/10 Okay

hoa, ly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

luke, McD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nha trang family of 4 hotels
Excellent location, gr8 views of beach, big family rm, Hoang hotel manager could not do enough 4 our family
Nha trang beach 8th floor

4/10 Poor

Mmcdj45, Australia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Would look at other options
The air conditioning hardly worked at all and kept stopping so we would have to call maintenance. The water pressure was terrible and took ages to run a bath for the kids and it was no better in the shower. There was considerable street noise even though we were on the 9th floor. Breaks fast was very average and to have to ask constantly for butter and it be treated like gold was very inconvenient. Only given 3 towels for family booking of 5. Pool required maintenance with sharp tiles around. Staff at front desk were helpful when asked.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Photo doesn't represent actuality
Hotel was in a great location, but the photos do not illustrate exactly what the hotel was like. Was reasonably run down and tired. Also, got some room service food, burgers and fries and 2 x meals were stone cold!

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Large rooms
Forgetable stay

8/10 Good

Jacqui, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday with adolescent sons-room clean and comfortable-big beds-comfortable-good shower and good breakfast. Staff helpful but not overly friendly but being a large establishment this is expected. Perfect position-walking distance to most places and across the road from the beach.

8/10 Good

seddoj, Pewrth Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely large roome with twin double beds - Swimming pool was great although just a little too war by 1.5 to 2 degrees Breakfast was well presented - overall good value at per night but would not want to be any more exoensive

8/10 Good

Trish, Sydney NSW, Australia

Liked: Cleanliness, staff & service, room comfort
Nha Trang Convenience
Quiet room and comfortable. Great pool area and bar/cafe if you want to stay in. Interesting views from our room over Nha Trang from beach to mountains to city views.

6/10 Okay

Irene, Melbourne VIC, Australia

Liked: Cleanliness
The hotel just ok
The hotel is under renovation, it is ok if you are not staying in the room all day. The hotel is progressing to a 4 stars hotel, there's plenty of works to get it up to 4 stars.. the bathroom is a bit rundown and there is no water pressure. My room is for 4 people, they only provide me two sets of bath towel and two bottles of water, I need to ring them up everyday for extra supplies. The swimming pool is located at an awkward position that's along the busy street. The location is good, you can just cross the road for a swim, restaurants and shops are around.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good 3 Star Hotel
Great location, spacious room, good service & breakfast buffet.

4/10 Poor

Ray

Disliked: Staff & service, room comfort
Just Ok
i book a suite but is just a normal standard room with a ocean view that all. Also i was forced to pay for the New Year Eve Dinner which is i think is ridiculous and when we went to that dinner party and we have no table again forced us to shared with someone.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service
My bathtub leaked water all over the bathroom Floor. I called the front desk to change room, they said the hotel is full and cannot change the room for me. They brought me a bunch of towels to cover the leak. I booked 3 room total for 3 nights, and decided to check out eatly and only stayed 1 night due the bad service.

4/10 Poor

Goofy

Disliked: Staff & service
Na Trang
Stayed at this hotel for 3 nights.This hotel is in a great location straight across the road from the beach with a water sport area and deck chair area on the beach. We were a bit let down by the appearance when first walking into the hotel lobby as this is an older hotel and fairly outdated. But it looked they they were in the process of renovating as the cafe and outdoor area were being renovated at the time. We stayed in the suit room which was a good size with good views it looks like it had already been renovated with new furniture and paint job. The bathroom was still a bit dated but had good hot water and pressure. We felt the breakfast was very ordinary and of poor quality.

4/10 Poor

Tim, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The price we pay for it, should be better place
The hotel getting old.. Need to be renovation badly.. Toilet seat broken,no coffee in the room, shouldn't be 3star..

4/10 Poor

Verified traveller

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Hotel is right across the street from the beach. There is also the Louisiana Brewery across the street which has pretty good beer. Price for the hotel was decent for what it's worth. The hotel's swimming pool is right next to the street which some people didn't like, however I didn't use their swimming pool because you have the ocean right across the street! Why would you want to be in a pool filled with chlorine when you have nice clear and clean water right there?! The hotel was clean but the bathroom was really dim. We had a room with a view of the whole strip of Nha Trang which was awesome. The hotel was a little further away from the other hotels, but it's a walkable distance. There is also a tour desk at the hotel, however there is another tour agency down the street that is cheaper and probably has the same quality of service. You will probably hear of this agency through your taxi driver from the airport or other people in the hotel. We also rented a motorbike from the hotel and it was a fun time. There isn't really any traffic in Nha Trang so I found it pretty safe. Just be careful of who you park the bike with because some of the tourist attraction places have their own legit parkers and then there are other people outside the gate of the attractions that will try to get a little more money from you [even tho it's not that much].

6/10 Okay

mohnkuchen

Disliked: Cleanliness, property conditions & facilities, room comfort
ok but nothing special
picked this hotel based on good reviews, but were disappointed especially with the bathroom and the lopsided bath which leaked water all over the floor every time you showered. Breakfast was fine and location good.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
Very nice hotel Food was great . will come a again

6/10 Okay

Jks

Liked: Cleanliness
middle class
The hotel of middle class in good location.We spent there 4 nights and we can say that deluxe room was ok and service.The big minus that during our staying the breakfast was very poor. During our whole 20 days travelling in Vietnam in this hotel was the worst food we have eaten there.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
2.5 star - very comfortable - a little tired and needs some maintenance (especially pool furniture) otherwiise - location and room comfort very good - breakfast was quite acceptablen - staff were very pleasant

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great location, super service, breakfast was a simple buffet, but adequate. Staff couldn't do enough for service. Excellent!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can you see The Light
My family had a nice time. The staff were all very friendly and helpful. The breakfast was very good (but it would be better if it officially finished at 9:30 instead of 9:00 am. I don't want to wake up at 8 everyday on vacation.The deluxe room and bathroom were large and comfortable. The curtains didn't block the light very well but maybe you early risers don't mind. It's great being across the road from the beach but that road is always very noisy, smelly (from thousands of scooters) and dangerous to cross. Very good hotel for the price.

4/10 Poor

Big Al, Australia

Disliked: Staff & service, property conditions & facilities
Don't waist your money
This Hotel appears to be on its last legs, in major need of maitenance and/or refurbishment. The room was large and well appointed with a good view of the beach which is the only positive for this Hotel. There appears to be only the minimum number of staff working and apart from one helpful lady on reception, other staff offer no assistance. Room was not cleaned or made up until after 3.30pm each day which at times was difficult as we would return back from the beach etc only to stand out in the hall until the room was finished. Although free WiFi is advertised, they have blocked the main communication networks. No air conditioning in the foyer, hall ways or restaurant, only in the rooms. Breakfast was very poor and absolutely no service at the pool or bar area. During our 3 weeks in Vietnam, this was by far the worst hotel we stayed in.

8/10 Good

t33p33

Liked: Cleanliness, staff & service, room comfort
nice & peaceful
abit of a walk to the main area/city of nha trang so catching a taxi would be best. but peaceful location. opposite beach. walking distance to the sailing club which is where all the tourist people go for drinks & parties.

6/10 Okay

Zuza, London

Average 3star beach hotel
Located on the beach, geared towards Vietnamese clients it seems. Generously sized beds and rooms (2 queens per room), tired bathroom. A little bit overpriced, however straight there on the beach. The town itself is smallish, with average restaurant offerings but the air quality is amazing, so if you have any respiratory issues you would appreciate that the windows in this hotel could be opened and you can have healingly fresh air at night. If you arrive early they will try to offer you an upgrade room they claim to have available for some extra dongs. Politely decline, have your valuable stored with them and take a stroll on the beach. The storage process is an amazing archaic process - pack everything with tape and bubble wrap, sign here and there, issue baggage cards, sign again, and finally store).

8/10 Good

Ashlee, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel! Will recommend to anyone. Clean, comfortable & great location across the road from the beach. Breakfast is a little average but still ok. Rooms are large and modern. Staff are friendly & helpful. Good value. Would stay here again!

8/10 Good

Alan, UK

Liked: Staff & service
The Light Hotel in Nah Trang January/February 2012
We stayed 13 nights and although it was sheer bedlam fo a couple of days. during Tet it soon quietened down. The main drawback was crossing Tran Phu the main duai carriageway to get to the beach and it was a non stop stream of scooters but that was the same everywhere as there were no hotels beachside, Happy with the hotel but not so sure about Nha Trang. All the scooters and rickshasw parked on the pavement and made some places completely inaccesable. You could only get about by walking on the road which got very irritating at times