Search Hotels by Best Western in Newtownards

"Very comfortable room. Excellent customer service and friendly staff "

"Tony was wonderful. As manager he was able to fix small and large situations. He is friendly, professional, knowledgeable and respected by his staff, which says a lot. They look up to him. I didn't say anything but the Belfast Hilton mattresses are a big problem for those who keep their weight in check. It isn't noticeable when looking at them but I, at 103 lbs was sleeping in a trench. On the ship, I was able to get the mattress changed as I was sleeping in an uncomfortable long hollowed out area because of too many obese and very overweight people using the mattress before me. It was the same with the Belfast mattress. There was a 5" difference, my hand with spread fingers, between my sleeping trench and the center part of the mattress. The edges become broken down too. Just a suggestion. Tony would have fixed it I know but I just did not want to bother this hard-working guy who'd already changed my room while dealing with 400 visiting priests. "

"Super convenient location for walking to shops and sites. Comfortable rooms and great staff. "

"Great hotel walking distance to Odessy and W5. Family friendly and so helpful with any queries or requests we had. "

"Great location! We went to Truffles every morning for breakfast. Located on Sandy row which is a very interesting walk. Everything is nearby including excellent restaurants and pubs. Staff were great, knowledgeable and helpful. "

"Very good overall Excellent choice of breakfast. Good sized room and bathroom Towels were too small Better signage from main road would have been helpful."

"Staff at reception were more than helpfull"

"Very nice hotel .. good size room with all amenities… very comfortable.."

"Great hotel close to new train station. Staff very helpful and food nice and fresh. Rooms really comfortable and quiet."