Ratings based on 449 verified reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia-verified reviews
3 out of 5
by a verified traveller

Posted 19-Jul-2019
It was a mistake indeed that we booked this hotel, we made a search for a hotel in Liverpool city city through Expedia, and Expedia showed us that this hotel is located in Liverpool and the most disaster that the cancellation within 24 hours is not allowed! So we committed this mistake due to wrong information from Expedia!!! It’s completely out of Liverpool!!!
3 out of 5
by a verified traveller

This traveller left a rating score only Posted 08-Jul-2019
5 out of 5
by a verified traveller from St Helens

Posted 28-Jun-2019
Lovely big room, clean and bright. Nice decor throughout, good breakfast, ideal location for the races. Definitely stay there again
5 out of 5
by a verified traveller

Posted 25-Jun-2019
Often stay here for work. The hotel is always clean and comfortable and the staff are always friendly and helpful.
5 out of 5
by a verified traveller

Posted 09-Jun-2019
Considering how busy it was everyone was happy and helpful and nothing was too much trouble
5 out of 5
by a verified traveller

Posted 26-May-2019
Location was great for a day at the races. The staff were friendly and helpful.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 19-May-2019
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 12-May-2019
5 out of 5
by a verified traveller

Posted 07-May-2019
Very clean room, friendly staff, didn’t like the fire door slamming every 10 mins throughout the night but defo will go again
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 27-Apr-2019