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Reviews of The Wynstone

4 out of 5
The Wynstone
232 Spring Street, Newport, RI

Reviews

7.2

Good

Rating 10 - Excellent. 16 out of 60 reviews" "
Rating 8 - Good. 21 out of 60 reviews" "
Rating 6 - Okay. 8 out of 60 reviews" "
Rating 4 - Poor. 8 out of 60 reviews" "
Rating 2 - Terrible. 7 out of 60 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

9.4/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Holly

Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t Be A Sucker, Stay Elsewhere!
Very disappointed, told manager he should be ashamed of putting anyone in that room…Room L.!!! Upon entering our room, we were overcome with a super strong unpleasant urine odor. The entire room was a disaster, a huge hole in the ceiling covered with some plexi boards and nails, and the carpet was rippled in several places, from where it had been wet. By far, the bathroom floor urine oder was the worst!! I called the Wynstones manager and he totally played dumb. Acted like it was impossible that the room could be that bad. He offered to have someone come up with room spray!!! We were late for a wedding, so we didnt have time to wait and change rooms. I WILL NEVER RETURN! We left before breakfast, couldn’t leave fast enough!
Water damaged hole in ceiling!
Water damaged carpet rippling!
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beware of the shenanigans when offered a free room upgrade. It was in fact a room upgrade, just not at the booked location. Location was the primary reason I booked Wynstone and we ended up on the other side of town. Knowing the town, not a huge issue for us. But a little too sneaky for my taste.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Room very nice, staff friendly, breakfast top shelf.
Stayed 1 night in Jul 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great option in Newport
Quiet, convenient, comfortable, clean.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location
The house is old and very worn,but the room was clean. The windows were very dirty, but the breakfast was fabulous!
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019

2/10 Terrible

Beatrice

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Horrible Manager, Rick Ferrik. Not a good man
The owner, Rick, stole from us! He refuses to issue us a refund that I have a receipt for. He ran it offline and refuses to make it good. He refuses to deal with my refund and constantly makes excuses to not issue me my refund. We were on our anniversary weekend. It was the first time we had been able to celebrate it in 4 years and it was particularly a special event for us. Unfortunately we spent the one and only day that we had to spend together, moving our room to the the proper room and then having to go back to his office at a later time of the day to get the bogus refund. I have the slip and it was ran offline. We paid a lot of money for a room we did not want or order online and a refund was due to us. He is ripping people off and this is unacceptable. Hotels.com should throw his listing off their site! This person, Rick Ferrik, owns the LLC and runs the Inns. He knows there is no recourse for me than to take him to court. I filed a complaint with the Newport police dept. and will see how far that goes.
Stayed 2 nights in Sep 2019

4/10 Poor

Ambrose

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019
Response from RF on 31 Jul 2019
Thank you, we appreciate your feedback.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Jul 2019
Response from RF on 16 Jul 2019
Thank you, we appreciate your feedback.

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from Rick on 11 May 2019
Thank you! We appreciate your feedback.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place
the room was very nice and clean, close to everything
Stayed 1 night in Apr 2019
Response from Rick on 11 May 2019
Thank you! We appreciate your feedback.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
I really liked the jacuzzi tub, bathroom and cable- breakfast cook was fantastic, limited drink choices, lots and lots of cobwebs, no microwave- we brought leftovers back from the Red Parrot (which were to die for!) and we weren’t able to warm them up or save them for the next day due to limited space in the 1 refrigerator
Stayed 1 night in Aug 2018

4/10 Poor

Sasha, New York

Disliked: Staff & service, property conditions & facilities, room comfort
We booked one night and arrived around 2pm on the day. when we arrived at the hotel the door was locked so we kilked about one hr and came back for check in. No info about parking so we did street parking. The door was locked again and looked like normal house locked since there was no sign or anything like hotel. We ran into a cleaning lady and she said that there is a different house for check in. Until she found the address we didn’t have any info about it. It was very hot steamy weather and It took so long to find the main house and parking space. Very confusing to check in with no info at all. And the rolm we stayed was very noisy at night and very narrow space. The bed was placed in right behind the door. That means as soon as i step in there was a bed behind the door. A carrier cannot get in through. We paid $290 for one night and this is one of worst. Very very disappointed.
Stayed 1 night in Jul 2018

10/10 Excellent

Yvette, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great B&B near Downtown Newport
Wonderful accommodations, great staff, extremely comfortable bed, relaxing jacuzzi, excellent breakfast. Would recommend to a friend and will definitely be back.
Stayed 1 night in Jun 2018

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
The room was beautiful and in a great location
Stayed 1 night in Jun 2018

6/10 Okay

Priscilla

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location, but not great B&B
Location was excellent. Easy walk to harbor area and Belleview St. However, it was on a very noisy corner and the room was not that great. Bathroom was OK. It had a large jacuzzi tub, if you like that (I don't). Room not that clean and not much room for a suitcase. There were no night tables. There was a iron, but no ironing board. They did bring one of those small table top boards, but there was no place to use it. Also, we went looking for water and there was a large spring water bottle in the dining room, but it was empty.. The breakfast was fine. For the money I would stay in a hotel. Parking was very tight and gravel.
Stayed 2 nights in Jun 2018

10/10 Excellent

Becka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Wynstone was great! Employee Rick called a few days before our arrival to explain where to check in, when we could check in, etc which was really nice because check in for wynstone is in another location. We had planned to arrive to Newport early Saturday morning to visit tennis hall of fame before mansions, and we were allowed to park at the wynstone for the day for free which was a plus, and we’re given our room keys at 10 in the morning (and upgraded to king room!, we had booked a queen, with no extra charge). Also when we arrived we were greeted by Rick who offered us breakfast before we went about our day. He was also very knowledgeable on whole Newport area and gave us some dinner tips. Room was on the third floor, and it was very clean and charming. Breakfast the next morning was delicious and convenient. Overall it was a great stay, would definetly consider staying there again!
Stayed 1 night in Jun 2018

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Newport
The service was excellent. They helped us plan our trip before we even arrived for our stay. We got a complimentary upgrade. The location was perfect and the property clean and comfortable. We would stay again!
Stayed 1 night in Jun 2018

10/10 Excellent

Luanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newport getaway
Excellent accommodations and great breakfast- treated like family. Highly recommend!!

8/10 Good

scott, boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newport bed & breakfast
My wife and I decided at the last minute to drive to Newport for New Years eve and found the Wynstone had rooms available. We've never stayed there before and the fact that they had a fireplace and Jacuzzi in the room was made the decision easy. We were very happy with thw service and the room was great. We would stay there again if we had the opportunity.
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
This hotel should be flagged as seasonal and not be booked in the winter. The heat is all but non-existent and space heaters just won't cut it. Room was 55-60 degrees. A breakfast room at 55 degrees is too cold, no matter how many layers you put on. The toilet kept running and room had a shabby feel. Needs some TLC. Service was great.
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveller

Disliked: Staff & service
very poor
the room was cold they didn't turn the heat on there was no wood for a fire and the Jacuzzi tub didn't work. The maid didn't leave new soap or two more towels for us I would recommend this b&b
Stayed 2 nights in Sep 2017

10/10 Excellent

Jack , Salisbury, CT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming bed and breakfast
Our stay at the Wynstone was wonderful. We had three charming rooms, which were everything we could have hoped for in a vintage B and B. The fellow running the property could not have been more accommodating. He called in advance to ask of any special needs and was sure to place my 92 year old mom in a ground floor (no stairs) suite. Also, on our day of departure we had some car trouble, and he allowed us to keep all our luggage in one of our rooms until our car could be fixed by 3:30 pm. So...we could not have been more pleased with our stay and would be happy to return to Wynstone again.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Very friendly staff and extremely convenient location. However st this price point I would expect a more updated, cleaner room. Obvious signs of wear and tear - property needs a refresh.
Stayed 1 night in Sep 2017

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Cold but convenient
Convenient location. Rooms were freezing. Never got warm. Do not recommend fornthe winter months

2/10 Terrible

Silvio, Boston

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, no heater, no hot water. DO NOT STAY THERE
No cancellation policy for a reason. Once you book you are trapped. Room is small, there are spider webs on ceiling and curtains. Could not fill the Jacuzzi with hot water, no hot water in the morning. Room as freezing at night, management explained that there was a small electric space heater in the room, unacceptable. Complete waste of money, worse night of my life.

8/10 Good

Jeffrey, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice elegant B&B
Elms room was very nice. Felt like living back in the 1800s. Breakfast was great. Jacuzzi needs controls repaired.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location very pleasant stay
Really enjoyed our weekend in Newport and at the Wynstone. It is a great location, we were able to park the car on Friday and walk to every location we wanted to see. Only one minor minor issue, one of our windows only had a curtain and the light came into the room at night and sunrise. Overall very comfortable room with a large bathroom. We would recommend the Wynstone for your visit and hope to come back soon as we were not able to see everything in Newport.

8/10 Good

Retired, Geneseo, NY

Liked: Cleanliness, staff & service, room comfort
Comfortable BnB close to Waterfront
Very comfortable huge bed, great linens, excellent staff.
Very special

6/10 Okay

Bruce, Mattapoisett

Location is excellent to downtown, but the room rate is excessive for what it is. We stayed on a Saturday night which maybe the reason for $530.00 per day rate. Call the hotel direct would save about $40.00 per night according to the management . Stay during the week in one of the mansions would be a lot less.

10/10 Excellent

susan, Indian Orchard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful,the owner went out o his way to make our stay enjoyable. I would definitely stay again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were ants in the bathroom . Room was very small.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Location right in the heart of Newport. Very friendly service and freat breakfast served with a smile!

8/10 Good

Scott, Providence

Liked: Cleanliness
Worth a visit
We had a great time here, we live in Providence but wanted to spend a night in Newport. The room (the breakers) was nice with a real fireplace and a full size Jacuzzi. The building itself is a bit run down, but very quiet and safe. Walking distance to Thames street and tons of shopping and good food. Working gas lamps on the street, too...kinda cool

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the worse place to stay do not go there!

10/10 Excellent

Chris, Woodbridge,ct

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun in Newport
Rick,was very pleasent and the room clean and comfortable would recommend anytime.

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet.
Had two wonderful nights. Only issue was having to go to a different location for keys. Short walk to the resteurants and shops.

6/10 Okay

Kerry, Boston

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but needs improvement for the price
Perfect location. However.... bathroom walls had stains on them and some of the wallpaper was missing. During prime season, this is an expensive room. Innkeepers should replace bathroom wallpaper and ensure the cleaning crew does their job. Dirty linens left in plastic bag, in back hallway for over a day. No outside sitting area for nice weather. Patio chairs requested but not delivered. Innkeepers were not on site, but called the 1st day to check-in. It did not have the B&B feel due to absence of staff.

6/10 Okay

Alan, York

Liked: Cleanliness, staff & service
Two night stopover
First thing to note is that this is not a hotel. It is a B&B - a very good B&B - or rather a chain of 5 B&Bs - Inns of Newport. Each of the 5 buildings was once a merchants house and the rooms fitted out and decorated in the period style. You have to check in at the office in the Cleveland House Inn opposite the Clarkston. We arrived early having booked a Queen room in the Wynstone and were offered a free upgrade to a King size room. We were shown 2 rooms and chose one on the upper floor in the Clarkston to be away from the noise. It was a pity it had a smaller bathroom than the one on the ground floor but we managed. The breakfasts were simple but plentiful and expected to be served in the Clarkston - another advantage of choosing that room, but on the second morning they moved our breakfast to the Admiral Farragut next door to the Cleveland House, where we shared a refectory style table with two other couples and a single traveller. The staff were all polite and friendly and provided us with a hair drier because there wasn't one in the room. The air conditioning was a window mounted unit, which was very effective but noisy, even on low speed settings so couldn't leave on all night. All in all a pleasant stay but not what we were expecting since we thought it was a 4 star hotel when we booked - done in a rush so didn't notice other reviewers referring to it as a B&B.

8/10 Good

John, Upper East

Liked: Cleanliness, staff & service, room comfort
A perfect stay!
Great location and the staff were very friendly and upgraded our rooms when checking in. The rooms were very cousy and within walking distance to everything in Newport. Great first experience at The Wynstone.

8/10 Good

Danielle, Wayne, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice B & B
Really enjoyed our stay here. Rick was super accommodating, and the staff was very friendly. The bed was one of the most comfortable ones we have ever stayed in. Everything is in walking distance. Parking was a little tight, but other than that, we really enjoyed our stay. Breakfast was the best. Everything was delicious and cooked to perfection. Will definitely be going back.

4/10 Poor

Verified traveller

The only nice part was the location.
It was very misleading. The pictures online do not compare to the in person. The breakfast was very simple and it could of have more selections. They could of offered muffins, fruit home fries. The price I paid was not worth it to me. It was very disappointing. I brought my husband away for his birthday and I thought it would of beeb nicer.

8/10 Good

Verified traveller

the street was being repaved when we arrived. it is finished now.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First walk in found a cigarette butt in the room. Bathroom had patch work down, but not repainted. Two light bulbs out. After all that the best was very comfortable

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort