Ratings based on 204 Verified Reviews

4.7 out of 5
99% of guests recommend
4.9 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Boston, MA

Great hotel

Posted 23-Mar-2017
The hotel was amazing, the room was much bigger than I expected and it was very cozy with the couch, kitchen & bed. It was close to so many different places to eat, it was even down the street from a movie theater. Overall great stay, nice staff, & good complimentary breakfast
Comment from Hotel Management
28-Mar-2017 by Adam - GM, Hotel Management
Thank you for taking the time to share your experience with us. We appreciate your kind words regarding our staff service, breakfast and amenities. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveller from Rhode Island

Beautiful hotel. Classy

Posted 24-Feb-2017
Pros: All staff had excellent customer service skills. We felt very welcomed.
Cons: N/A
Location: Our focus was on the casino and restaurants and we certainly completed our goal.
The customer service at the front desk was excellent. It was brought to our attention that a dinner would be happening (I forget the hours) at no cost to us as well as a hot/cold breakfast buffet in the morning. All those involved concerning the dinner/breakfast did an excellent job. It was a comfortable, clean, atmosphere that you just don't want to leave!!
Comment from Hotel Management
28-Feb-2017 by Adam A - GM, Hotel Management
Thank you for taking the time to share your experience with us. We appreciate your kind words and will be sure to share them with our proud staff. We hope to see you again soon on your next trip to the greater Newport area! Thank you!
5 out of 5
by A verified traveller

Posted 21-Feb-2017 on Hotels
Comment from Hotel Management
28-Feb-2017 by General Manager, Hotel Management
Thank you kindly for your 5-star review of our property!
5 out of 5
by shelby from keene, nh

Quick stop in RI

Posted 19-Feb-2017 on Hotels
convenient, clean, comfy. Always a good experience with the Hiltons
Comment from Hotel Management
28-Feb-2017 by General Manager, Hotel Management
Thank you for sharing your experience with us. We appreciate your kind words regarding our cleanliness and we hope to see you again soon!!!
5 out of 5
by A verified traveller

Night out

Posted 19-Feb-2017 on Hotels
Very nice. Bed a little hard but really nice room
Comment from Hotel Management
28-Feb-2017 by General Manager, Hotel Management
Thank you for your 5-star review!
5 out of 5
Recommended
for Everyone
by A verified traveller

Last minute travel=comfortable and easy!

Posted 30-Jan-2017
Front desk was awesome! Thank you for a restful night
Comment from Hotel Management
03-Feb-2017 by Adam - GM, Hotel Management
Thank you kindly for your 5-star review! I will be sure to share your kind words with our proud desk staff. Thanks again!
4 out of 5
by A verified traveller

Posted 22-Jan-2017 on Hotels
Comment from Hotel Management
27-Jan-2017 by General Manager, Hotel Management
Thank you kindly for your 4 star review.
5 out of 5
by Daniel

Posted 02-Jan-2017 on Hotels
Comment from Hotel Management
06-Jan-2017 by General Manager, Hotel Management
Thank you for your 5 star review!
4 out of 5
by A verified traveller

Posted 01-Jan-2017 on Hotels
Comment from Hotel Management
06-Jan-2017 by General Manager, Hotel Management
Thank you kindly for your 4 star rating!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 03-Dec-2016
Excellent experience, nice breakfast, large and clean room.
Comment from Hotel Management
05-Dec-2016 by Adam - GM, Hotel Management
Thank you for your wonderful feedback!