Ratings based on 196 Verified Reviews

4.7 out of 5
99% of guests recommend
4.9 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Rhode Island

Beautiful hotel. Classy

Posted 24-Feb-2017
Pros: All staff had excellent customer service skills. We felt very welcomed.
Cons: N/A
Location: Our focus was on the casino and restaurants and we certainly completed our goal.
The customer service at the front desk was excellent. It was brought to our attention that a dinner would be happening (I forget the hours) at no cost to us as well as a hot/cold breakfast buffet in the morning. All those involved concerning the dinner/breakfast did an excellent job. It was a comfortable, clean, atmosphere that you just don't want to leave!!
5out of 5
Recommended
for Everyone
by A verified traveller

Last minute travel=comfortable and easy!

Posted 30-Jan-2017
Front desk was awesome! Thank you for a restful night
Comment from Hotel Management
03-Feb-2017 by Adam - GM, Hotel Management
Thank you kindly for your 5-star review! I will be sure to share your kind words with our proud desk staff. Thanks again!
5out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 03-Dec-2016
Excellent experience, nice breakfast, large and clean room.
Comment from Hotel Management
05-Dec-2016 by Adam - GM, Hotel Management
Thank you for your wonderful feedback!
5out of 5
Recommended
for Everyone
by A verified traveller from S. Richmond Hill, United States of America

Loved our stay

Posted 28-Nov-2016
We had a great stay at Hilton Homewood Suites, RI. The check in and check out process was pain free and they have great personalities working in the front desk. Our room was very clean and large. The housekeeping was great as well. Free breakfast was a HUGE plus, and it included waffles, muffins, bagels, eggs, home fries, sausage etc. They were constantly restocking the food as it ran low. They have a great business center, and we were able to print a document free of charge. Computer is available for use as well. Only con is that the pool was small and the water was really cold, however the area was clean and had ample towels. All in all our stay was spectacular. I would stay here again and highly recommend this place.
Comment from Hotel Management
29-Nov-2016 by Adam - GM, Hotel Management
Thank you for your wonderful review of our property. We hope to see you again soon!
5out of 5
Recommended
for Everyone
by A verified traveller from Wellesley, United States of America

Nice clean

Posted 26-Nov-2016
Recommended - staff friendly - rooms great. Location very convenient
Comment from Hotel Management
29-Nov-2016 by Adam - GM, Hotel Management
Thank you for your wonderful review. We can't wait to see you again soon!
5out of 5
Recommended
for Everyone
by A verified traveller from US

Close to Newport

Posted 25-Nov-2016
Great place, and minutes from Newport. Good value, terrific full breakfast
Comment from Hotel Management
29-Nov-2016 by Adam - GM, Hotel Management
Thank you kindly for your 5-star rating!
5out of 5
by A verified traveller

Posted 22-Nov-2016 on Hotels
Comment from Hotel Management
29-Nov-2016 by General Manager, Hotel Management
Thank you kindly for your 5-star rating!
5out of 5
Recommended
for Everyone
by A verified traveller from US

Would come back.

Posted 16-Nov-2016
Pros: The room.
Cons: Continental breakfast
Love the room and the hotel was nice, clean, and very quiet. The staff and the continental breakfast was alright.
Comment from Hotel Management
16-Nov-2016 by Adam - GM, Hotel Management
Thank you kindly for your 5 star review! We do offer a full breakfast buffet in addition to our continental breakfast. We hope to see you again soon!
5out of 5
by A verified traveller

Posted 14-Nov-2016 on Hotels
great. will definitely be back.
Comment from Hotel Management
16-Nov-2016 by General Manager, Hotel Management
Thank you kindly for your 5-star review of our property.
5out of 5
Recommended
for Everyone
by A verified traveller from US

Great hotel outside of Newport

Posted 07-Nov-2016
Pros: Cleanliness, customer service, amenities
Cons: We were located by the elevator so our family members who slept on the couch could hear the elevator all night/morning.
Location: short drive to downtown Newport and short drive to Easton's beach, applebees across the street, casino up the road
We were looking for a hotel that was a short drive from Newport and this hotel was perfect for our stay. The staff were extremely friendly and the room was very nice. This hotel is in a nice area with lots of local restaurants and even a casino. The continental breakfast was very good. I would definitely recommend this hotel.
Comment from Hotel Management
09-Nov-2016 by Adam - GM, Hotel Management
Thank you kindly for your 5-star review! We're sorry that you experienced some noise near the elevators. We appreciate your endorsement and hope to see you again soon!