Ratings based on 458 Verified Reviews

4.0 out of 5
84% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from England

Comfortable+stay+close+to+centre+of+Edinburgh+

Posted 17-Aug-2017
Friendly+and+helpful+staff+and+nice+room.+Breakfast+was+good.+We+could+smell+the+bacon+cooking+from+our+room+so+may+not+be+ideal+for+veggies%2Fvegans%21+Could%27ve+done+with+a+later+breakfast+time+as+finished+at+9+except+Sundays+at+9.30.+They+charge+3%25surcharge++on+all+card+payments+so+consider+taking+cash.+%0D%0AOn+a+bus+route+into+the+centre+or+about+20+minute+walk+so+well+located.+%0D%0A+
3 out of 5
Recommended
for Everyone
by A verified traveller

Good breakfast and staff, a bit old overall...

Posted 30-May-2017
Bedroom was a bit noisy (could hear my neighbor snoring) and quite old though clean. Shared bathroom was clean, breakfast was good and staff is helpful!
Comment from Hotel Management
31-May-2017 by Joseph, Hotel Management
Dear Anonymous, Thank you for choosing the Ben Doran for your recent visit to Edinburgh. We are sorry you found the room noisy due to another guest snoring, unfortunately, this is out with our control. However, we are delighted with your other comments regarding cleanliness and that you enjoyed breakfast. Thank you also for your kind comments about our staff. We do hope to welcome you back to the Ben Doran in the future. Kind Regards
4 out of 5
by A verified traveller

Nice but rushed

Posted 22-Apr-2017 on Hotels
Very lovely house, big breakfast, and comfortable bed. If you do not like sharing a bathroom, then this isn't the place for you although every time I went in there it was clean and I never had to wait to use it. Only negative thing is that I felt a bit rushed to get out. Cleaning staff was knocking on doors at 10am to see if they were empty with a 10:30am check out. Perhaps they can ask guests to use the door stop to leave their doors open when they leave or to hang something on their door that it's ready to be cleaned like in a hotel.
Comment from Hotel Management
31-May-2017
Dear Anonymous, Thank you for choosing the Ben Doran for your recent stay and for taking the time to provide us with your valuable feedback. We are delighted you thought our Guest House was lovely and you enjoyed breakfast and you found the bed comfortable. We appreciate you kind comments about our standard of cleanliness too. May we take this opportunity to highlight that we do offer bedrooms with ensuite facilities to accommodate guests who prefer their own private bathroom. Thank you for providing valuable feedback regarding staff knocking on doors, we will definitely investigate this further. We do apologise for any inconvenience this may have caused. We do hope to welcome you back to the Ben Doran in the future. Kind Regards Joseph
5 out of 5
Recommended
for Everyone
by A verified traveller from New York

Wonderful hotel close to the city center

Posted 16-Apr-2017
I enjoyed my time at the Ben Doran. I found everyone very warm and welcoming. The accommodations were very clean and well kept up. I would definitely recommend it to anyone who is traveling to Edinburgh. I know I will definitely stay there again. Thank you!
Comment from Hotel Management
31-May-2017 by Joseph, Hotel Management
Dear Danny, Thank you for taking the time to write such a wonderful review which is very much appreciated. We are delighted you enjoyed your time with us and thank you for the kind recommendation. We do hope to welcome you back again in the near future. Kind Regards
5 out of 5
by Jimena

Good place to stay

Posted 10-Apr-2017 on Hotels
I was there for a few days. City centre is within a walkable distance, buses just across the street. The room was clean and had everything I needed (clean sheets, towels and toiletries). I shared the bathroom, which was always kept clean.
Comment from Hotel Management
31-May-2017
Dear Jimena, Thank you for choosing the Ben Doran for your recent stay and for taking the time to provide us with your feedback. We are delighted you found the room clean and you had everything you needed throughout your stay. We do hope to welcome you back to the Ben Doran in the future. Kind Regards Joseph
5 out of 5
by A verified traveller

Posted 26-Mar-2017 on Hotels
Comment from Hotel Management
31-May-2017
Dear Anonymous, Thank you for choosing to stay at the Ben Doran for your recent stay and for awarding us with 5 stars. We are delighted you enjoyed your stay with us and hope to welcome you back again in the future. Kind Regards Joseph
4 out of 5
by Phil

Nice hotel with a pleasant walk into city

Posted 24-Mar-2017 on Hotels
Nice hotel with good breakfast available. Room was on top floor so lots of stairs to climb so it would be very difficult for disabled people. Room a bit cool but not a problem.
Comment from Hotel Management
31-May-2017
Dear Phil, Thank you for choosing the Ben Doran for your recent stay and for providing us with your valuable feedback and comments. We are delighted with you thought breakfast was good and the Ben Doran nice and for awarding us with 4 stars. We do hope to welcome you back again in the future. Kind Regards Joseph
4 out of 5
by Mary

Ideal B&B

Posted 18-Mar-2017 on Hotels
Of many guest houses in the area, Ben Doran isa classic. Excellent.
Comment from Hotel Management
31-May-2017
Dear Mary, Thank you for choosing the Ben Doran for your recent stay and for taking the time to write such wonderful comments. We are delighted you enjoyed your time with us and hope to welcome you back again in the future. Kind Regards Joseph
5 out of 5
by katherine

Posted 19-Feb-2017 on Hotels
Comment from Hotel Management
31-May-2017
Dear Katherine, Thank you for choosing the Ben Doran for your recent stay and for awarding us with 5 stars which is very much appreciated. We do hope to welcome you back again in the future. Kind Regards Joseph
4 out of 5
by Byron

Ben Doran

Posted 17-Feb-2017 on Hotels
Great guest house. Large rooms, bed, hot showers and a delicious breakfast! The lady was great at explaining how to get around. The royal mile is about a 30min walk. Or 10 minute bus ride. I personally like the location and would highly recommend the place.
Comment from Hotel Management
31-May-2017
Dear Byron, Thank you for choosing the Ben Doran for your recent stay and for taking the time to write such a wonderful review. We are delighted you enjoyed your time with us and you thought the breakfast was delicious. We do hope to welcome you back again in the near future. Kind Regards Joseph