Premier Room, 1 King Bed | Desk, laptop workspace, iron/ironing board, bed sheets

Reviews of Sanctuary Inn on Westernport

4 out of 5
Sanctuary Inn on Westernport
126 Marine Parade, Hastings, VIC

Reviews

8.2

Very good

Rating 10 - Excellent. 130 out of 344 reviews" "
Rating 8 - Good. 136 out of 344 reviews" "
Rating 6 - Okay. 51 out of 344 reviews" "
Rating 4 - Poor. 24 out of 344 reviews" "
Rating 2 - Terrible. 3 out of 344 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

MELISSA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully renovated. Easy to get to and in walking distance to most areas.
Stayed 1 night in Mar 2024
Response from Eileen on 13 Mar 2024
thankyou for your review

8/10 Good

CHING SZE MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2024
Response from Eileen on 13 Mar 2024
thankyou for your review

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Eileen on 1 Feb 2024
Thank you for you review, we hope to see you again.

8/10 Good

Nilesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is nice but bathroom is not good. Because first person used after water every where. So look very dirty for next person.
Stayed 1 night in Jan 2024
Response from Eileen on 30 Jan 2024
Thank you for your review, and we take all feedback seriously, we hope to see you again.

10/10 Excellent

Zoher

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Sanctuary Inn. Stayed here for 5 nights with our 6 and 4 year olds. Ataff were lovely and so were the facilities.
Stayed 5 nights in Dec 2023
Response from Eileen on 30 Jan 2024
Thank you for your review, we hope to see you again.

10/10 Excellent

Barry

Liked: Cleanliness, amenities, property conditions & facilities
It’s like a home away from home and I am always welcomed
Stayed 1 night in Dec 2023
Response from Eileen on 30 Jan 2024
Thank you for your review, we hope to see you again.

10/10 Excellent

Scott, Grovedale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Eileen on 30 Jan 2024
Thank you for your review, we hope to see you again.

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing paradise
Beautiful relaxing place
Stayed 3 nights in Nov 2023
Response from Eileen on 30 Jan 2024
Thank you for your review, we hope to see you again.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Eileen on 30 Jan 2024
Thank you for your review, we hope to see you again.

8/10 Good

Sharon

Travelled with partner
Been renovated very well -a surprise
Stayed 2 nights in Nov 2023
Response from Eileen on 22 Nov 2023
Thank you for your review. we hope to see you again soon.

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's got its own special feel, it's clean and well managed and maintained. It's quiet and the beds are comfortable. Really a home away from home
Stayed 1 night in Oct 2023
Response from Eileen on 6 Oct 2023
Thank you for your feedback we are very proud of our facilities and our staff.

10/10 Excellent

Aman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Eileen on 6 Oct 2023
Thank you for your feedback we are very proud of our facilities and our staff.

10/10 Excellent

Gerhardina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Service and staff are amazing. Room was really comfortable.
Stayed 1 night in Jul 2023
Response from Eileen on 20 Jul 2023
We appreciate your staying with us, thank you for your feedback.

8/10 Good

AJ

Stayed 1 night in Apr 2023

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service
Fresh, clean, modern, close to shops, friendly staff, Italian Restaurant on site.
Stayed 3 nights in Apr 2023
Response from Eileen on 22 Apr 2023
Thank you for your review, we hope you Stay again soon.

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a great stay, clean, friendly staff, great location, restaurant was great food and service. would stay again.
Stayed 1 night in Apr 2023
Response from Eileen on 22 Apr 2023
Thank you for your review, we hope you Stay again soon.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, room comfort
Hamptons Vibe
Nice Italian restaurant attached to Motel. Tasty food & attentive service given. Room was spacious, clean & well appointed. Location was close to the Marina & gave off a like a sleepy fishing village vibe, more peaceful than on the other side of the Mornington Peninsula, which we appreciated.The only issue that occurred was the level of the floor in Bathroom which created water buildup near Toilet when you used the shower. We reported it, they said it was being addressed when they finished some current new construction work. Would have given higher rating otherwise.
Stayed 4 nights in Mar 2023
Response from Eileen on 24 Mar 2023
Thank you for your review and your feedback. we appreciate it and take all feedback seriously. we hope you stay with us again soon. Best Regards Eileen

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Eileen on 8 Mar 2023
Thank you for your review. we hope to see you again soon

8/10 Good

Jarrod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 3 nights in Feb 2023

10/10 Excellent

Lisajayne

Liked: Cleanliness, staff & service
Staff were amazing friendly and hospitable. Very clean room and grounds. Still renovating which did not bother us looking forward to returning to see the progress. We had lunch in the restaurant which was also lovely. Thank you team.
Stayed 3 nights in Jan 2023

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Eileen on 22 Nov 2023
Thank you for your review. we hope to see you again soon.

10/10 Excellent

Chatroina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Eileen on 14 Jan 2023
Thank you, we hope to see you again soon.

10/10 Excellent

Joanne

Stayed 1 night in Jan 2023

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a comfortable stay. The staff were helpful and friendly assisting with fresh towels for the pool and room. Great location for Hastings cafe strips and shopping :)

10/10 Excellent

Lidija

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our stay, room service was done everyday, always had clean towels and coffee. Dining restoran had exellent atmosfer and service
Response from Eileen on 31 Dec 2022
Thank you very much for your feedback, we hope to see you again soon. Warm Regards Eileen

10/10 Excellent

Jeremy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very clean
Response from Tony on 28 Dec 2022
Thank you for your review, see you next time.Happy New Year.Kind Regards,Tony

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great refurb from the last time we stayed but it was difficult NOT to walk into the shower glass screen when entering the bathroom. Design fault!!
Stayed 1 night in Dec 2022
Response from Eileen on 21 Dec 2022
Thank you for your feedback, we take all feedback onboard and it is appreciated.

8/10 Good

Donna

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lots of space. Nice Pool area. With all the space would have been nice to have a seating area at back of unit. Very nice restaurant. Cleaners need to clean the window shutters , they were all dusty. I dont have allergies but if someone does it may effect them.
Stayed 1 night in Nov 2022
Response from Eileen on 20 Nov 2022
Thank you for your valuable feedback, we take all feedback onboard and appreciate it. We hope to see you again soon.

8/10 Good

Alli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super rooms, clean, nicely equipped and incredibly comfy bed.
Stayed 1 night in Nov 2022
Response from Eileen on 20 Nov 2022
thank you for your feedback and we hope to see you again soon.

10/10 Excellent

Chantelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff onsite restaurant
Response from Eileen on 10 Nov 2022
thank you for your feedback, we are very proud of our wonderful team. thank sEileen

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
It was clea, convenient and safe.
Stayed 3 nights in Oct 2022
Response from Eileen on 15 Oct 2022
thank you for staying with us, we appreciate your feedback

10/10 Excellent

JUNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attractive and clean, well kept property. Room was large and comfortable. Bed was very comfortable and in perfect condition. Good breakfast in the restaurant. The staff were very friendly and helpful.
Stayed 1 night in Sep 2022
Response from Eileen on 8 Oct 2022
Thank you, we appreciate your feedback, and we are very proud of our team

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Staff super friendly, well appointed family room with the comfiest of beds. Restaurant on site was delicious offering both dine in and room service. Walk out the back of the property onto the boardwalk. Short drive to Cerberus navy base. Would recommend 10/10
Stayed 1 night in Sep 2022
Response from Eileen on 1 Oct 2022
thank you so much for your feedback. we are very proud of our staff and establishment. We hope to see you again soon. Kind Regards Eileen

10/10 Excellent

Cleo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in family suite which had 1 king bed and 2 single beds. That was nice and cozy, the size was enough to us. The lady in receiption was kind and friendly.
Stayed 1 night in Sep 2022
Response from Eileen on 14 Sept 2022
Thank you for you kind feedback, we are very proud of our amazing team.

8/10 Good

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We made a last minute booking for a weekend away and were very happy with how comfortable, clean, quiet and cosy our room was. We took an afternoon walk along the coast - the walking trail was only 5 mins away from the property - and it was lovely to come back and relax in this comfy spot before heading out again.
Stayed 1 night in Aug 2022
Response from Eileen on 14 Sept 2022
Thank you for your feedback and we hope to see you again soon.

8/10 Good

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay. Nicely renovated room. User friendly amenities. Comfortable bedding.
Stayed 1 night in Aug 2022
Response from Eileen on 15 Sept 2022
Thank you for your feedback we hope to see you again soon

10/10 Excellent

Phillip

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, well appointed. Friendly. Service. Room week thought out.
Stayed 1 night in Jul 2022

10/10 Excellent

Rachel

Stayed 1 night in Jul 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underrated hotel
Newly renovated. Very generous sized rooms. Well run. Great Italian restaurant attached to the hotel. Pool on site (not heated). The owners are planning to expand the hotel - additional floor and glamping options. Can't wait for it to be completed. The only suggestion for the hotel is to change the color light in the room. The white light is a tad cold
Stayed 2 nights in Jun 2022

10/10 Excellent

Roberta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was well appointed, quiet , staff helpful and an excellent restaurant with delicious menu.
Stayed 1 night in May 2022

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All facilities were clean and fresh. Spacious areas re veh parking. Close to all local amenities.
Stayed 4 nights in Apr 2022

10/10 Excellent

Oya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from staff and our room was very clean and comfy
Stayed 1 night in Apr 2022

10/10 Excellent

Karen de

Stayed 1 night in Apr 2022

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were late checking in and staff were friendly, understanding and accomodating.
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
I have a plan to visit industrial area, but taxi and didi are not available to go there. By help from manager, he drop me off at the site. FRIENDLY STAFF AND CLEAN ROOM!
Stayed 1 night in Feb 2022

10/10 Excellent

Steve

Liked: Staff & service, amenities, property conditions & facilities
The restaraunt has wonderful food. Staff very helpful. General area very nice
Stayed 2 nights in Feb 2022

10/10 Excellent

Ziva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Units!
Great units with a bed in main area and a second bedroom which was very convenient and spacious. Staff were very attentive and friendly. Only (minor) issue that rain showers didn't have great pressure and made it difficult to wash thick hair. Overall, was a very enjoyable visit.
Stayed 2 nights in Feb 2022

8/10 Good

Tony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy.
Stayed 1 night in Feb 2022