Ratings based on 254 Verified Reviews

4.2 out of 5
77% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.4 Room comfort
3.9 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller from Singapore

Highly recommended property on Philip Island!

Posted 29-Jun-2018
Pros: Check-in was a breeze, the location was conveniently located along the main road, the room was spacious, clean and well-provisioned, parking was free.
Cons: Bed linen for the 2nd room was not provided even though we paid for an extra person, so we had to bring our own bedsheets, pillow cases and blankets.
Check-in was a breeze, the location was conveniently located along the main road, the room was spacious, clean and well-provisioned, parking was free and right in front of the room which made loading and unloading convenient, kids also had a great time in the outdoor playground. Highly recommended if you're intending on staying overnight on Philip Island!
Comment from Hotel Management
03-Jul-2018 by Cassandra, Hotel Management
Hi thanks for your review. Our Linen is only provided on the main bed, you can hire the linen for a extra cost or choose to bring your own, sorry if there was a misunderstanding. We hope you come and visit us again soon. Kind Regards
4 out of 5
by a verified traveller from Torrance Ca USA

Posted 17-Jun-2018
Like we were glamping! Cozy
Comment from Hotel Management
19-Jun-2018 by BIG4 Phillip Island Caravan Park, Hotel Management
Thanks Julie, glamping is always good! We look forward to welcoming you back again one day soon.
5 out of 5
by a verified traveller

Great stay! We will be back!

Posted 17-Jan-2018 on Hotels
We had an awesome time at Big 4 Phillip Island. The weather was ordinary, but there was still plenty of stuff for the kids to do. The bbq area is great! Just a short stroll to the beach. The customer service was fantastic, our toilet door was broken and the maintenance guy was there fixing it within half an hour. The girls at the front were great also and happy to help. The cabin had everything we needed. Overall a fantastic time away.
Comment from Hotel Management
23-Jan-2018 by BIG4 Phillip Island Caravan Park, Hotel Management
Hi Erin, thanks for sharing your great feedback with us from your recent stay. We are so pleased you had fantastic time despite the ordinary weather. We look forward to welcoming you and your family back again soon.
5 out of 5
Recommended
for Families
by a verified traveller from Lalor Vic

So relaxing

Posted 13-Jan-2018
Pros: Convience
Cons: I know it is only a bathroom but it was awkard and small when you have so many in a cabin but its the same everywhere you go. Otherwise its spot on
Location: It was great close to the beach and not far from Cowes
Totally loved the position of the park. Had an enjoyable stay and staff members were polite and very friendly.
Comment from Hotel Management
23-Jan-2018 by BIG4 Phillip Island Caravan Park, Hotel Management
Thank you Jodi for taking the time to share your valued feedback with us. We are so pleased you enjoyed your stay and we look forward to welcoming you back again next time.
5 out of 5
by george

exceptional

Posted 14-Dec-2017 on Hotels
Exceptionally good budget accommodation, clean, comfortable, extremely obliging caretakers. wonderful location.
Comment from Hotel Management
03-Jan-2018
Thanks George! We love that you enjoyed your stay and that you have scored us with 5 stars. We look forward to your next visit with us.
4 out of 5
Recommended
for Everyone
by a verified traveller

Posted 21-Nov-2017 on Wotif
Pleasent stay for just one night, quiet comfortable and easily accessible
Comment from Hotel Management
03-Jan-2018 by BIG4 Phillip Island Caravan Park, Hotel Management
Thanks for choosing to stay with us for your overnight stop over. We hope that you will stay for a bit longer with us next time.
4 out of 5
by Kerri

One night get away

Posted 07-Oct-2017 on Hotels
It was comfy for our 1 night stay for the penguin parade. Clean, comfy and quiet.
4 out of 5
Recommended
for Everyone
by a verified traveller from uk

Posted 18-Sep-2017
Reception staff were very welcoming, friendly and extremely helpful
5 out of 5
Recommended
for Everyone
by a verified traveller from Singapore

Nice hotel close to beach

Posted 16-Aug-2017
Pros: Electric blanket
Cons: Washer and Dryer, checkout time at 11 will be good.
Location: Philip Island and cowes are nearby 11 km each. You have target and supermarket nearby.
Lovely place, neat and friendly staff. They even have an electric blanket which is very helpful for winters.
3 out of 5
Recommended
for Everyone
by a verified traveller

Not a bad location next to beach

Posted 08-Jul-2017
A bit outdated. Couch too short for one short person to lie on let alone the 6 people we had. No plunger to make coffee or even a tea strainer. Friendly staff, great buggies although really expensive at $40 for half an hour (4children).