Ratings based on 331 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from wigan

Great place to stay

Posted 13-Aug-2015
Pros: There was nothing to not like. The hotel is excellent.
Cons: Special offers, to enable cheaper stays, would then stay more often.
Location: A little out of the way, but when we stay we are visiting our Daughter, so that is not a problem.
Staff very friendly, very accomadating, hotel clean, comfortable and breakfast was lovely. Have stayed here before and will def. stay again.
4 out of 5
Recommended
for Everyone
by A verified traveller from n shields

Pleasant short stay

Posted 05-Aug-2015
Comfy stay while visiting family nearby. Rooms clean and spacious. Only 1 pillow per person. 2 would have been better. Busy hotel. Asked for quiet rooms. 1 room backed onto function room so was noisy late at night. Gym facilities good. No information in room if you needed doctor in the night. Also reception was not manned after a certain time.
4 out of 5
Recommended
for Couples
by A verified traveller

Location

Posted 02-Aug-2015
Pros: size of room and cleanliness, staff friendly
Cons: Map and distance walking to metro - definitely not 10 minutes!
Location: Good location for the business park
We chose this hotel as have stayed at Village Hotels and always been good. Location was important between Tynemouth and Newcastle.
3 out of 5
by A verified traveller

Great Facilities room to hot

Posted 27-Jun-2015
Pros: Great facilities
Cons: As above
Unable to get a coffee as cc machine broken. Could not use debt card to pay for room service. Room far to hot and no air conditioning , windows open 3 inches.
4 out of 5
Recommended
for Everyone
by A verified traveller from Surrey

Nice hotel

Posted 12-Jun-2015
Pros: Choice of breakfast was good
Cons: Advising if booking via a 3rd party you need to pay to use facilities ie swimming pool.
Location: Wasn't anything particularly near to us that we wanted to use. Was booked due to location to visit family & friends
Ok hotel. Had everything we wanted. Convenant location for visiting family
1 out of 5
by A verified traveller

A very noisy hotel

Posted 08-Jun-2015
Noisy hotel - unhelpful staff Good for stag and hen parties and a sleepless night or two
4 out of 5
Recommended
for Everyone
by A verified traveller from Scotland

Wish we hadn't been at the front.

Posted 03-Jun-2015
The included breakfast and the restaurant were both great, the room was really comfy and spacious. Currently looking into going back it was so nice. The only down side was being at the front so we had a car alarm keeping us up all night.
5 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 01-Jun-2015 on Hotels
4 out of 5
Recommended
for Couples
by Lance from Bristol, UK

Good location in the burbs

Posted 28-May-2015 on Hotels
A very good location close to a metro station and nice park. Quiet area as well.
5 out of 5
Recommended
for Couples
by JAMES from Stourbridge

Sunderland Concert

Posted 28-May-2015 on Hotels
Staff very helpful & knowledgeable. Hotel clean and plentiful breakfast.