Ratings based on 72 Verified Reviews

4.5 out of 5
85% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia-verified reviews
5 out of 5
Recommended
for Everyone
by a verified traveller from Northamptonshire

Posted 16-Jun-2018
Really enjoyed our stay nice restaurant the food was excellent and service
5 out of 5
by a verified traveller from Ayr

Posted 15-Jun-2018
Welcoming and peaceful
3 out of 5
by a verified traveller

This traveller left a rating score only Posted 11-Jun-2018
4 out of 5
by a verified traveller from RM141LA

Posted 07-Jun-2018
Good location
5 out of 5
Recommended
for Everyone
by a verified traveller

Great food

Posted 06-Jun-2018
Nice location friendly and helpful staff and the food is great
5 out of 5
by a verified traveller from Scottish Borders

Posted 28-May-2018
Immaculate room, very comfortable bed, evening meal and breakfast were very good indeed. The staff however are what makes this a place to come back to - every single one was friendly and did there best to make sure we had a great stay. Lovely views from the front, and great to be able to park outside the room with patio doors. Could not fault accommodation or organisation.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 17-May-2018
4 out of 5
Recommended
for Everyone
by a verified traveller

Relaxing

Posted 10-Apr-2018
Hotel very good but evening meal even though alacarte a support to be award winning was was disappointed with meal so went some ware else following night ,better value for money a lot better food quality .thank you
Comment from Hotel Management
29-Apr-2018 by BPSB, Hotel Management
We are so sorry to hear you did not enjoy your meal in the Bistro, this is most unusual. I will pass your comments on to Chef. Kind Regards
4 out of 5
Recommended
for Everyone
by a verified traveller from Scotland

Posted 09-Apr-2018
Clean, comfortable hotel with friendly staff throughout. Bed very comfy and room quiet. Hotel easy to find and with good parking. Breakfasts were to a good standard with plenty of choice both hot and cold. Internet a bit patchy at times.
Comment from Hotel Management
29-Apr-2018 by BPSB, Hotel Management
Thank you for taking the time to review our Hotel, great to hear you found your stay with us pleasing. Kind Regards
5 out of 5
Recommended
for Everyone
by a verified traveller

Posted 02-Apr-2018
Friendly staff, clean rooms and lots of parking. Ideal for a trip to Beamish. Pub across the road does fab food.
Comment from Hotel Management
29-Apr-2018 by BPSB, Hotel Management
Thank you for your review, we hope to see you again in the future, maybe next time you can try our Bistro too. Kind Regards