Get an overview of this hotel3-star hotel, walk to Castle Keep
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Popular property highlights
Situated in Newcastle-upon-Tyne, this hotel is within a 10-minute walk of Castle Keep and Grey's Monument. Quayside and Gateshead Millennium Bridge are also within 15 minutes.
This hotel features 2 bars/lounges, conference rooms, and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front-desk safe.
All 40 rooms offer free WiFi, room service, and LCD TVs with digital channels. Other amenities available to guests include coffee makers, ironing boards, and desks.Information missing or incorrect? Tell us!Opens in a new window
Surtees Hotel features a terrace, tour/ticket assistance, and room service (during limited hours). Public areas are equipped with complimentary wireless Internet access. Guests can unwind with a drink at one of hotel's 2 bars/lounges.
- Breakfast available (surcharge)
- 24-hour front desk
- Total number of rooms - 40
- Number of bars/lounges - 2
- Conference space
- Tours/ticket assistance
- Free WiFi
- One meeting room
- Luggage storage
- Safe-deposit box at front desk
Family Friendly Amenities
- Family Hotel
- Free Wi-Fi
- Cribs/infant beds (complimentary)
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
- Digital TV service
- Free WiFi
- In-room climate control (air conditioning)
- Coffee/tea maker
- Daily housekeeping
- Iron/ironing board
- Room service (limited hours)
- LCD TV
- Free cribs/infant beds
Where to Eat
Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Room service (during limited hours) is available.
Check-in time starts at 2 PM
Check-in time ends at 4 AM
Check-out time is 11 AM
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
- Pets not allowed
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- No onsite parking is available.
No rollaway/extra beds available
Additional policies and fees may apply when booking more than 3 rooms, including a partially non-refundable deposit. Required deposits for cancellations within 30 days of arrival are non-refundable. For more details on group bookings, please contact the office using the information on the reservation confirmation received after booking.
- Breakage deposit: GBP 50 per stay
- Breakfast fee: between GBP 5.95 and GBP 8.95 per person (approximately)
- Hotel Surtees
- Surtees Hotel Newcastle-upon-Tyne
- Surtees Newcastle-upon-Tyne
We should mention
Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.