Get an overview of this hotel3-star hotel, walk to Castle Keep

                
Collecting Nectar Points

Popular property highlights

Free WiFi
24-hour front desk

Location

Situated in Newcastle-upon-Tyne, this hotel is within a 10-minute walk of Castle Keep and Grey's Monument. Quayside and Gateshead Millennium Bridge are also within 15 minutes.

Hotel Features

This hotel features 2 bars/lounges, conference rooms, and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front-desk safe.

Room Amenities

All 40 rooms offer free WiFi, room service, and LCD TVs with digital channels. Other amenities available to guests include coffee makers, ironing boards, and desks.

Hotel Amenities

Hotel Amenities

Surtees Hotel features a terrace, tour/ticket assistance, and room service (during limited hours). Public areas are equipped with complimentary wireless Internet access. Guests can unwind with a drink at one of hotel's 2 bars/lounges.

  • Breakfast available (surcharge) 
  • 24-hour front desk 
  • Total number of rooms - 40 
  • Number of bars/lounges - 2 
  • Conference space 
  • Tours/ticket assistance 
  • Free WiFi 
  • One meeting room 
  • Terrace 
  • Luggage storage 
  • Safe-deposit box at front desk 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Digital TV service 
  • Free WiFi 
  • In-room climate control (air conditioning) 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Iron/ironing board 
  • Desk 
  • Room service (limited hours) 
  • LCD TV 
  • Free cribs/infant beds 

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning.

Room service (during limited hours) is available.

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at 4 AM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

No rollaway/extra beds available

No elevators

Additional policies and fees may apply when booking more than 3 rooms, including a partially non-refundable deposit. Required deposits for cancellations within 30 days of arrival are non-refundable. For more details on group bookings, please contact the office using the information on the reservation confirmation received after booking.

Fees

You'll be asked to pay the following charges at the property:
  • Breakage deposit: GBP 50 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between GBP 5.95 and GBP 8.95 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Surtees
  • Surtees Hotel Newcastle-upon-Tyne
  • Surtees Newcastle-upon-Tyne

We should mention

Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.


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