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Surtees Hotel

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Desk, iron/ironing board, free cots/infant beds, free WiFi
Desk, iron/ironing board, free cots/infant beds, free WiFi
Desk, iron/ironing board, free cots/infant beds, free WiFi
Desk, iron/ironing board, free cots/infant beds, free WiFi

Overview of Surtees Hotel

Surtees Hotel

3 out of 5
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Explore the area

  • Popular LocationQuayside10 min walk
  • Popular LocationSt. James' Park12 min walk
  • Popular LocationUtilita Arena Newcastle5 min drive
  • AirportNewcastle (NCL-Newcastle Intl.)14 min drive

Choose dates to view prices

About this area

Newcastle-upon-Tyne

Located in Newcastle-upon-Tyne, Surtees Hotel is near a train station. Newcastle-upon-Tyne Theatre Royal and O2 Academy Newcastle are cultural highlights, and some of the area's notable landmarks include St. James' Park and Beamish Open Air Museum. Looking to enjoy an event or a game? See what's going on at Utilita Arena Newcastle or Newcastle Racecourse. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Castle Keep - 2 min walk
  • Newcastle-upon-Tyne St. Nicholas' Cathedral - 2 min walk
  • Quayside - 10 min walk
  • St. James' Park - 12 min walk
  • Utilita Arena Newcastle - 5 min drive

Getting around

  • South Gosforth Station - 5 min drive
  • Newcastle Central Station - 7 min walk
  • Newcastle (NCL-Newcastle Intl.) - 14 min drive

Restaurants

  • The Sausage Emporium - 3 min walk
  • Quay Ingredient - 3 min walk
  • Long Play Cafe - 3 min walk
  • Tokyo - 4 min walk
  • Floritas - 4 min walk

About this property

Surtees Hotel

3-star Newcastle-upon-Tyne hotel in Newcastle City Center, walk to Newcastle-upon-Tyne Theatre Royal
Along with 2 bars/lounges, this smoke-free hotel has self parking and conference space. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site. All 40 rooms offer free WiFi, room service and LCD TVs with digital channels. Guests will also find coffee makers, ironing boards and desks.
Surtees Hotel offers 40 forms of accommodation with coffee/tea makers and an iron/ironing board. 28-inch LCD televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily: GBP 5.95-8.95 per person
  • 2 bars/lounges
  • Room service available

Family friendly

  • Free cots/infant beds

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • Conference space
  • A meeting room

Outdoors

  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cots/infant beds

Entertainment

  • 28-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 5.95 and GBP 8.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Hotel Surtees
Surtees Hotel Newcastle-upon-Tyne
Surtees Newcastle-upon-Tyne
Surtees Hotel Hotel
Surtees Hotel Newcastle-upon-Tyne
Surtees Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

3.3
Rating 5 - Excellent. 38 out of 287 reviews
5 - Excellent 13%
Rating 4 - Good. 98 out of 287 reviews
4 - Good 34%
Rating 3 - Okay. 87 out of 287 reviews
3 - Okay 30%
Rating 2 - Poor. 36 out of 287 reviews
2 - Poor 13%
Rating 1 - Terrible. 28 out of 287 reviews
1 - Terrible 10%

3.5/5

Cleanliness

3.6/5

Staff & service

2.8/5

Amenities

3.0/5

Property conditions & facilities

4/5 Good

Stayed 1 night in Mar 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service
Good Location
Good location for the city centre and the bars and restaurants of the Quayside. Parking on the doorstep. Suited my trip.
Stayed 1 night in Mar 2020

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good Spot if you don't mind ear-plugs
The staff at the hotel allowed me to store my ruck-sack until my room was ready. The bed was comfortable, the bath/shower had endless hot water. On the downside, the windows are thin and starting at about 4 a.m. I heard everything going on outside including some sort of delivery (maybe food or laundry), and cars starting to arrive in the parking garage across the parking lot. The hotel provides ear-plugs, which helps. I came to watch a Newcastle match and found the 15-minute walk to the stadium to be very easy. As for things to see, I don't believe there's anything that's over 15 minutes walking distance from the hotel. Additionally, the lift does not work.
Stayed 1 night in Jan 2020

3/5 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Great location but pretty run down
Good location for getting to wherever you need to in the City but a pretty run down hotel.
Stayed 2 nights in Dec 2019

3/5 Okay

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Great location, just needs a good refurbishment
Slap bang in the city centre, excellent for amenities and bars, restaraunts etc - But just an old tired hotel, needs a complete refurbishment that would cost gazillions, so a chain needs to take it over- Staff were nice and room was clean but just run down.
Stayed 1 night in Oct 2019