Ratings based on 464 Verified Reviews

4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Broughty Ferry

Night out

Posted 26-Mar-2017
Pros: Location, friendly staff , clean and comfortable
Cons: More twin rooms
Location: 2 min from train station and in the middle of the city centre đź‘Ť
I booked the hotel after it was recommended to me by a friend , I wasn't disappointed. The staff where very friendly and helpful , the room was clean and comfortable.. it's perfectly located being close to the train station and the city centre..
5out of 5
Recommended
for Everyone
by A verified traveller from Newcastle

Brilliant stay however...

Posted 05-Mar-2017
Fantastic stay, very easy to get to and made the whole process very simple. Rooms were exceptional. The staff when I checked in were fantastic, the lady behind the desk was lovely and explained everything so clearly, as I explained this was my first hotel stay on my own. The attitude of the man on the door when I asked him a simple question took me a little by surprise and once again when I checked out, the man on the desk also gave me the same attitude for reasons unknown. Overall a thoroughly enjoyable stay, by no means ruined but somewhat let down by a couple of people who I could only possibly describe as just very odd and perhaps not suited to a role in dealing with the general public.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Feb-2017
Excellent!stayed for one night and is perfectly located for nightlife as it is just over the road and round the corner! Train station and car park also literally just up the road!definately stay here again.
4out of 5
Recommended
for Everyone
by A verified traveller from uk

Convenient and clean and pleasant

Posted 04-Feb-2017
Good reception staff. Very helpful. Room small but adequate. Free wifi worked well
5out of 5
Recommended
for Everyone
by A verified traveller from London

Clean and functional

Posted 26-Jan-2017
Pros: Simplicity
Cons: A slightly damp smell in the room
Location: Newcastle. Beautiful city with lots of great things to do, day and night. Excellent for a weekend break
Very friendly staff and the hotel is very reasonably priced when you consider it provides everything you need for a short stay in the excellent city of Newcastle. Highly recommended.
3out of 5
Recommended
for Everyone
by A verified traveller

Ideal location good hotel

Posted 24-Jan-2017
Pros: Location and lobby area clean fresh vibrant
Cons: On this occasion just the smell I got from drains in bathroom coming over the room
Location: Shops, bars, clubs, and food venues all near
Stayed before this time though was little disapointed as I had a room where I could smell the sewage drain from the bathroom must admit didn't report they probably would have moved me . but apart from that this time hotel staff always helpful and polite warm welcome
5out of 5
by A verified traveller

This traveller left a rating score only Posted 09-Dec-2016 on Hotels
4out of 5
by A verified traveller

Posted 25-Nov-2016 on Hotels
Central Location Decent Breakfast
4out of 5
Recommended
for Everyone
by A verified traveller

very handy to train station - an easy walk

Posted 22-Nov-2016
room was small but expected that. breakfast was probably over-priced for what it was but it was convenient to eat at the hotel. my first night there was a large group of young people staying and they were very noisy and dis-organised.
4out of 5
by A verified traveller

Decent hotel, Decent price

Posted 12-Nov-2016 on Hotels
Fine, reasonably-priced hotel well positioned in central Newcastle. It's not a life changing experience, it's a decent hotel. Though it would be nice if they just gave you the wifi password without you having to ask for it.