The customer service that we first saw could not check us in because we came before 3pm. We sat at the reception area sleeping after flying all night from another continent to Newcastle, England. To my greatest surprise, one day, I was at the receiption another guest (WHITE) came almost the time that we came and they checked him in.
That hotel doesn't have anything to host Americans, no microwave, fridge, and the house keepers, doesn't do their jobs.
The room is too small, the bathroom is unbelievably dirty and toilet. We still didn't believe we stayed their for 2 weeks.
We already, made them known that we won't recommended the place nor staying their again.