Ratings based on 504 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from Uk

Started good, ended bad.

Posted 10-Aug-2017
Pros: Decor is cool. Staff were accommodating. Great location.
Cons: Keep up on maintenance, change mattresses that are worn, warn about the potential for noise in ads online.
Location: Great location.
Booked a double room on a thurs night. The room was apparently on top of a night club cause we asked to change rooms as the bass from the music was vibrating the room. Staff moved us to a similar room. However, the mattress was extremely uncomfortable and the a/c was making a loud whistling noise. Thank god we brought ear plugs. This room was what felt like just next to the train track. Did not get good sleep before our 9 hour drive the next day.
4 out of 5
Recommended
for Everyone
by A verified traveller from Aberdeenshire

A excellent clean hotel beside the station

Posted 10-Aug-2017
Rooms a small, but clean and well appointed Very close to the station and the centre of Newcastle
4 out of 5
Recommended
for Everyone
by A verified traveller from new zealand

Close to the train station.

Posted 12-Jul-2017
A small compact room. Bathroom needed a better clean, but overall a comfortable convient place to stay for travellers.
2 out of 5
by A verified traveller

Bed bugs

Posted 11-Jul-2017
Me and my friend stayed for the weekend and woke up to bite marks from bed bugs
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel and everything walking distance

Posted 22-May-2017
Nice hotel but lack of parking made it hard and no signs or anyone to help with where to park Friendly staff
5 out of 5
by Brian and Julie from St helens

magic weekend

Posted 21-May-2017 on Hotels
no complaints friendly staff breakfast fine close to station and bars
5 out of 5
by Mary

Good choice

Posted 19-May-2017 on Hotels
Great hotel for a short stay. Good location. Extremely clean, good breakfast and very friendly staff.
5 out of 5
Recommended
for Couples
by A verified traveller from Hong Kong

Nice hotel and very close to the central station

Posted 17-May-2017
Pros: Location is great!
Cons: pillows can be improved
Location: Close to central station and many attractions nearby.
Cozy hotel and it values of its price! Very close to the central station and easy to find. The staff are friendly and helpful and I had a good stay in there.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 15-May-2017 on Hotels
5 out of 5
by Aurel Mihai

This traveller left a rating score only Posted 13-May-2017 on Hotels