Ratings based on 342 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
98% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Great location and clean hotel

Posted 31-Dec-2015
Hotel was very well situated in the city, very close to the train station. Staff was friendly and the room was clean and bright. Great place to stay!
5 out of 5
Recommended
for Everyone
by A verified traveller

Apsolutly brilliant great value for money

Posted 29-Dec-2015
Staff are so pleasant couldn't do enough to help. Really nice place clean tidy.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice place right in the center of everything.

Posted 30-Nov-2015
Cons: My only small complaint was the pillows which were too mushy, that said. who cares!
Location: Very close to the Quayside..Pubs and clubs EVERYWHERE.. Restaurants too!
Rooms were small but adequate! The location was perfect. Breakfast was perfect. A good mix of sausages, bacon eggs toast and on and on... really good. The staff was super nice. I like this place and would (and will) stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Reliably good

Posted 21-Nov-2015
Pros: Room
Cons: Potential for late check out not available
Great central hotel within walking distance of train station and metro. Not too loud for being central
5 out of 5
Recommended
for Everyone
by A verified traveller from edinburgh

Nice and close to train station and city cemtre

Posted 20-Nov-2015
Comfortable nights sleep. Easy walk to train station
4 out of 5
Recommended
for Business Travellers
by Not Provided

Reliable and Affordable

Posted 08-Nov-2015 on Hotels
Excellent value and a good functional hotel at an affordable price.
4 out of 5
Recommended
for Families
by Pauline from Manchester

Another great stay

Posted 08-Nov-2015 on Hotels
2nd time at this hotel and it is almost perfect. Very close to station and easy to find. The bedrooms are very well designed, the bed was especially comfortable and the shower room works well. The hotel is very well located for all the shops and restaurants, and for the quayside. We were there over Halloween so there was a bit of noise from outside and other guests returning but that was to be expected. 2 minor quibbles: curtain in the room was badly stained, so perhaps they should be checked more frequently. Also missed 2nd breakfast because we weren't told that the time changed on weekdays, although perhaps we should have read the room information. But overall we were very happy with the hotel and will definitely use again.
4 out of 5
Recommended
for Couples
by carolyn from glasgow

Sleeperz

Posted 04-Nov-2015 on Hotels
one night only.....very good, helpful staff
5 out of 5
Recommended
for Families
by Stephen from Surbiton

Good modern hotel

Posted 02-Nov-2015 on Hotels
Great location for Newcastle
5 out of 5
Recommended
for Families
by Ann from Bradford

Great stay!

Posted 02-Nov-2015 on Hotels
Great location close to shops, restaurants and nightlife. Really friendly service. Comfy beds and super shower.Breakfast hot and tasty.