Ratings based on 895 Verified Reviews

4.3 out of 5
85% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia-verified reviews
4 out of 5
Recommended
for Everyone
by a verified traveller

clost st james park

Posted 17-Jun-2018
walking distance to city centre and shops xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
2 out of 5
by a verified traveller

Posted 10-Jun-2018
The hotel was way over priced for an outdated basic room wirh limited facilities. The location was good for walking to the city centre, but not worth the price for one night.
5 out of 5
by a verified traveller

Posted 04-Jun-2018
Nice location and nice room
3 out of 5
by a verified traveller

Posted 13-May-2018
The check in at this hotel Was painfully slow I went to park the car and walked back to the hotel and my wife was just at the check-in desk some 30 minutes later I appreciate there was a queue But the length of time this took extra staff should been brought on to the reception. The room although small was adequate unfortunately the bath towels match the size of the room it would’ve been nice to have a full-size towel rather than the size provided by the hotel. If you are of the larger frame then these towels will not fit. Although not the hotels fault there was a lot of noise in the corridors with revellers returning at four and 5 AM.
4 out of 5
Recommended
for Everyone
by a verified traveller from London

Pleasant one night's stay

Posted 08-May-2018
This was my second visit to the Sandman and I must say that the room was very comfortable. The helpdesk assistants are very friendly and helpful. Will definitely consider staying there again.
5 out of 5
by a verified traveller from Essex

Posted 07-May-2018
Great location for our trip. Overlooked the football stadium - no game while we were there so very quiet. Easy to get down to the Quayside although a long walk back up hill.
4 out of 5
Recommended
for Everyone
by a verified traveller from London

stayed over for football match, slept there!

Posted 22-Apr-2018
Pros: good bar, close to Footy
Cons: No
Location: Close to Footy
stayed over for football match, slept there! got up late and missed Breakfast, so did not really spend long there! excellent for the Newcastle football ground and the bar is ideal for a few pints before and after.
4 out of 5
Recommended
for Everyone
by a verified traveller

:)

Posted 16-Apr-2018
Great location and extremely helpful staff. Room a little small but great view. Would definitely stay again
1 out of 5
by a verified traveller from jordan

Very normal

Posted 08-Apr-2018
Bad makeup rooms staff .. very small room ..bad AC system and high noise system .
3 out of 5
by a verified traveller

Large modern hotel just opposite St James

Posted 26-Mar-2018
The hotel was OK although it needed a proper restaurant for breakfast, rather than the dark Sports Bar with 50 TV screens! Breakfast was adequate but no more than that. In a noisy part of town but thankfully the bedroom was quiet.