Ratings based on 486 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from glasgow

Great Hotel close to everything

Posted 08-Feb-2016
First time staying here and we all enjoyed the stay. The room was big enough for the 4 adults in our party amd really had no concerns with it. The staff were really friendly and helpful. Location wise it was right next to St James's and across from Chinatown. The centre was well within walking distance. Only drawback was at night there was a bit of noise but nothing unlike other hotels. Will definitely go back here.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sheffield

Lovely hotel close to the football stadium

Posted 08-Feb-2016
Booked the hotel as going to the football match. Great location and within walking distance of nightlife. Would definitely stay again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient position in centre of town

Posted 08-Feb-2016
I have stayed here before and will definitely stay again.
3 out of 5
Recommended
for Families
by A verified traveller

Gute Hotel in Laufnähe zu allen wichtigen Punkten.

Posted 25-Jan-2016
Pros: Die Nähe zum Zentrum. Einkaufsgelegenheit direkt nebenan. Kleine Kochnische im Zimmer.
Cons: Das gebuchte Zimmer war für drei Erwachsene ziemlich klein. Zwei Nächte waren gerade so o.k. Besser auf größere Zimmer verweisen.
Location: Direkt am Eingang Chinatown und des Fussballstadions. Fußläufig zu allen wichtigen Punkten der Stadt. Direkt an der U-Bahn Station.
Aber Achtung ! Direkt am Newcastle United Stadion. Könnte bei Heimspielen sehr crowdy und laut werden. Ziemlich laute Gastronomie im Haus. Hört man im Hotel aber nicht. Ein klassischer Pub wäre für den Nachttrunk schöner.
4 out of 5
Recommended
for Couples
by A verified traveller from Singapore

Hotel next to St James Park

Posted 25-Jan-2016
Hotel staff were friendly and helpful. Room was clean and well equipped. Love the location.
5 out of 5
Recommended
for Everyone
by A verified traveller

Really nice hotel

Posted 24-Jan-2016
Really nice hotel, right over the road from saint James' park and only a 5 minute walk to the centre. Lovely room and we'll equipped. Would definitely stay again.
2 out of 5
by A verified traveller from UK

Disappointing

Posted 10-Dec-2015
Pros: The outside façade.
Cons: Wifi Bathroom shower door Attention to detail Relaxing residents bar
Location: Good for St. James Park
I had seen this hotel from the outside on previous trips and thought it looked impressive so was delighted to secure a reservation for this trip. Sadly, the outside is the most impressive part of the hotel. Our room on the 9th floor was quite small. The bathroom looked nice but only had a half door on shower so room flooded with each shower. There was a juice bottle left on the window sill - presumably from a previous guest. Paint was chipped on the bathroom wall. There was no internet connection in room which was annoying. Reported this to reception several times. On the first occasion she said that her internet was working fine! Bar was crazy, loud with televisions on all available surfaces. Overall, not a 4* experience which was very disappointing.
4 out of 5
Recommended
for Everyone
by A verified traveller from morecambe

Clean,excellent location

Posted 30-Nov-2015
Spent 2 nights here at end of November,,ideally located 10mins from metro radio arena(just been to see michael McIntyre)5mins walk from city centre,and for me fantastic as room overlooked st James' park.literally on opposite side of road.fridge and microwave in room walk in shower,very comfy beds.very clean excellent staff. Only drawback was the room safe was on the floor of the wardrobe,not ideal if you are elderly or have back problems. But will definitely be going back. Great Buffett breakfast
4 out of 5
Recommended
for Everyone
by A verified traveller

Gutes Hotel in Zentrumsnähe

Posted 26-Nov-2015
Pros: Die Freundlichkeit des Personals, die Lage
Cons: Dazu fälltmir nichts Sonderliches ein. Alles war ok.
Location: Zentrumsnah, Fußballstadion von Newcastle direkt gegenüber.
Als Stadthotel sehr zu empfehlen. Zentrumsnah, gute Verkehrsanbindung. Freundliches Personal. Sauberes Hotel
4 out of 5
Recommended
for Everyone
by A verified traveller from Leicester

Great location next to Stadium

Posted 23-Nov-2015
50th birthday visit, and football match. Hotel found out and laid on bubbly in the room which was a very nice touch. Staff were incredibly friendly, but then what else would you expect in Newcastle, but the did go out of their way to help. I'd stay here again no hesitation.