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Dear George,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
Dear Philip,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
8/10 Good
Will
13 Mar 2024
Liked: Amenities
Really great room - helpful staff and good value for money all round.
Will
Stayed 1 night in Mar 2024
Response from Reception on 14 Mar 2024
Dear Will,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
10/10 Excellent
Jo
10 Mar 2024
Liked: Amenities
Loved this hotel and the view of the bridge.
Very clean, really friendly staff, lovely breakfast, comfy bed, excellent WiFi (we had a teenager with us!) Quite a noisy venue just across the road, partying into the night, but didn’t really bother me 😊
Dear Timothy,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
6/10 Okay
mr Nathan
2 Mar 2024
mr Nathan
Stayed 1 night in Mar 2024
Response from Reception on 22 Mar 2024
Dear Nathan,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team
Dear Tony,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
10/10 Excellent
Gerald
24 Feb 2024
Gerald
Stayed 1 night in Feb 2024
Response from Reception on 21 Mar 2024
Dear Gerald,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
Dear Vanessa,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
The lighting is very dark everywhere in the hotel. The beds are comfortable and the breakfast is nice
Estelle
Stayed 2 nights in Feb 2024
Response from Reception on 24 Feb 2024
Dear Estelle,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team
Decent hotel in a reasonably nice area . Room was fine but on rear of hotel and badly affected by traffic noise. Staff were nice and helpful.
Nigel
Stayed 1 night in Feb 2024
Response from Reception on 15 Feb 2024
Dear Nigel,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team
6/10 Okay
mr Nathan
3 Feb 2024
mr Nathan
Stayed 1 night in Feb 2024
Response from Reception on 21 Mar 2024
Dear Nathan,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
Interior was too dark wasn’t very clean and they didn’t provide water. Plus you have to pay for parking
Dorothy
Stayed 1 night in Jan 2024
Response from Reception on 7 Feb 2024
Dear Dorothy,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team
10/10 Excellent
Richard
19 Jan 2024
Richard
Stayed 1 night in Jan 2024
Response from Reception on 7 Feb 2024
Dear Richard,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
The lighting in the dining room was such that, combined with a menu printed in small, light text, made it difficult to read without the aid of a torch. We weren't the only diners using mobile phone torches to read the menu.
David
Stayed 1 night in Jan 2024
Response from Reception on 7 Feb 2024
Dear David,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team
10/10 Excellent
David
3 Jan 2024
David
Stayed 2 nights in Jan 2024
Response from Reception on 7 Feb 2024
Dear David,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
10/10 Excellent
Emma
1 Jan 2024
Emma
Stayed 2 nights in Dec 2023
Response from Reception on 7 Feb 2024
Dear Emma,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
Hotel was lovely but don’t eat in the restaurant
They had no idea how to run dinner service
Gemma
Stayed 1 night in Dec 2023
Response from Reception on 7 Feb 2024
Dear Gemma,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team
Dear Mark,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
Dear Lyn,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team
Dear Brooke,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team
10/10 Excellent
Stuart, Broughton, Milton Keynes
25 Dec 2023
Stuart
Stayed 1 night in Dec 2023
Response from Reception on 7 Feb 2024
Dear Stuart,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
Dear Theresa,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
10/10 Excellent
Ahsan
24 Dec 2023
Ahsan
Stayed 1 night in Dec 2023
Response from Reception on 7 Feb 2024
Dear Ashan,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
6/10 Okay
Zara
Business traveller
21 Dec 2023
Liked: Cleanliness
Disliked: Room comfort
Quite poor for 4*hotel
Super poor sound proof, can hear outside and next door taking. No hair conditioner. Spacious room but very little lighting, so in the evening it’s quite dark.
Zara
Stayed 1 night in Dec 2023
Response from Reception on 7 Feb 2024
Dear Zara,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team
6/10 Okay
Alistair
Business traveller
20 Dec 2023
Liked: Cleanliness, staff & service
Disliked: Room comfort
Get rid of the noisy flags.
Nice hotel and warm welcome from the front of house team. Nicely appointed rooms.
I didn’t sleep a wink as the wind made the Malmaison Flag located just outside my window rattle and make a terrible metal on metal scraping and banging sound which echoed around my room. Do not stay in room 311. When I complained in the morning I was informed that there had been other complaints previously. It is annoying that obviously nothing has been done about it. Strongly suggest you either redesign the flags or just take them down
Also - who serves a full cooked breakfast without baked beans. It just means the breakfast is overall very dry.
Alistair
Stayed 1 night in Dec 2023
Response from Reception on 7 Feb 2024
Dear Alistair,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team
2/10 Terrible
Shirley
19 Dec 2023
Shirley
Stayed 1 night in Dec 2023
Response from Reception on 7 Feb 2024
Dear Shirley,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team
Dear Adam,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
within walking distance from the town, plenty of places to eat and drink close by
lee olver
Stayed 1 night in Dec 2023
Response from Reception on 7 Feb 2024
Dear Lee,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
Dear Edward,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
10/10 Excellent
Michael
16 Dec 2023
Michael
Stayed 1 night in Dec 2023
Response from Reception on 7 Feb 2024
Dear Michael,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
Dear Stuart,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
10/10 Excellent
Stuart, Broughton, Milton Keynes
14 Dec 2023
Stuart
Stayed 2 nights in Dec 2023
Response from Reception on 7 Feb 2024
Dear Stuart,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
Didn’t like having to park in the multi-storey car park across the road, also would have been nice to have been informed about the scaffolding obscuring the view of the riverside when I booked the riverside view
Janet
Stayed 2 nights in Dec 2023
Response from Reception on 14 Dec 2023
Dear Janet,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team
Dear Susan,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team
Not impressed! Work going on at the hotel, scaffolding all around the building. No apology, no email before arrival. To mention the work being carried out…
Richard
Stayed 1 night in Dec 2023
Response from Reception on 14 Dec 2023
Dear Richard,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team
A very charming hotel. The staff members were excellent and friendly. The view from my room across the river was amazing
Nuhu
Stayed 3 nights in Dec 2023
Response from Reception on 14 Dec 2023
Dear Nuhu,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
8/10 Good
Tim
3 Dec 2023
Liked: Staff & service
Tim
Stayed 1 night in Dec 2023
Response from Reception on 5 Dec 2023
Dear Tim,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
Go-to business hotel in Newcastle for me - situated on quayside directly opposite Millennium Bridge and near Tyne bridge; clean and tidy - a little tired in places but does not detract overall; rooms good size and functional; bar and grill - very friendly loyal staff some whom I first encountered 3 years ago; good choice of hot breakfasts - English and eggs Benedict particularly good; could have a bit more choice on continental buffet (more breads/rolls, cold meats and cheeses) but small criticism; a la carte menu good - steaks particularly good - overall no concerns in re-visiting in the future
Martin
Stayed 3 nights in Nov 2023
Response from Reception on 5 Dec 2023
Dear Martin,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
8/10 Good
KAZIMIERA
27 Nov 2023
KAZIMIERA
Stayed 1 night in Nov 2023
Response from Reception on 7 Feb 2024
Dear Kazimiera,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
6/10 Okay
Andrew
25 Nov 2023
Andrew
Stayed 1 night in Nov 2023
Response from Reception on 7 Feb 2024
Dear Andrew,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team
10/10 Excellent
Alexander
24 Nov 2023
Alexander
Stayed 1 night in Nov 2023
Response from Reception on 7 Feb 2024
Dear Alexander,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
Dear Damien,Thank you for taking the time to review your stay, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
Love the style of furnishings and luxury fabric textures used in rooms and shared areas. Great atmosphere and staff.
SHIRLEY
Stayed 1 night in Nov 2023
Response from Reception on 24 Nov 2023
Dear Shirley,Thank you for taking the time to review your stay, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience. We very much look forward to welcoming you back to Malmaison Newcastle again soon. Kind regards,Malmaison Newcastle Team
Dear Neal,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
In a great location, comfy bed and great breakfast
Simon
Stayed 1 night in Nov 2023
Response from Reception on 21 Nov 2023
Dear Simon,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
Great service and excellent attention to detail in the rooms
Shaarnu
Response from Reception on 18 Nov 2023
Dear Shaarnu,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
6/10 Okay
Adrian
17 Nov 2023
Adrian
Stayed 1 night in Nov 2023
Response from reception on 19 Nov 2023
Dear Adrian,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team
Just a one night stay at this hotel on this occasion. Pleased that the usual high standards are being maintained.
Great location for the night life of Quayside and only a 1 mile walk to the shopping district. The adjacent car park is also excellent value.
Stephen
Stayed 1 night in Nov 2023
Response from Neil on 17 Nov 2023
Dear Stephen,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team
Dear XXXXXX,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team