Ratings based on 947 Verified Reviews

4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from South Wales

Very friendly hotel

Posted 14-Apr-2017
All the staff at this hotel were very friendly and more than happy to help with anything. The taxi service outside is very convenient and it's great to have the restaurant and bar in the hotel. The bar is a bit pricey but very convenient to meet there when staying with a large group. Would stay again and recommend to friends.
4out of 5
Recommended
for Business Travellers
by A verified traveller

Right in town centre

Posted 10-Apr-2017
Staff were excellent, room cleanliness was ok, but glasses were not washed. Extremely comfy bed. Great food in the restaurant.
3out of 5
by A verified traveller from Lincolnshire

OK in parts

Posted 08-Apr-2017
minus....No air con, and windows only open 10cm...no drawers except in the desk. Thus I think only OK for overnight or 2 nights max. plus....Location excellent for railway station and metro. Reasonable walking distance to restaurants, and city centre.
2out of 5
Recommended
for Everyone
by A verified traveller from duns

well placed

Posted 02-Apr-2017
Pros: great breakfast clean
Cons: noise levels prices at bar
well placed hotel breakfasts great but some off the was there with other members of my family one of which had 2 children so we were on the 7th floor only for them not to get a lot of sleep for the noise along with one off the other family member in one off the other rooms so our shopping trip on the saturday that we had planned had very tried members
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-Apr-2017
Noise at night a bit much, breakfast costly but otherwise fine
4out of 5
Recommended
for Everyone
by A verified traveller from devon

Pleasing hotel

Posted 01-Apr-2017
Pros: Clean and pleasant staff
Cons: Noisy residents Fresh milk in room option
Easy to access local facilities and events Good facilities Excellent value for breakfast
4out of 5
Recommended
for Everyone
by A verified traveller from Cambs

Superb location for city centre

Posted 31-Mar-2017
Hotel superb but bathroom dirty which was disappointing. Dirty toilet and hairs in bathroom
3out of 5
by A verified traveller

Posted 15-Mar-2017
Pros: Proximity to where I was working
Cons: Noise of the air conditioning, rate at which the water heats up
Hotel was OK, but the air conditioner in the room was so noisy that it kept waking me up. It took so long for the whater in the shower to run hot that I thought it wasn't going to ever reach it, so I started showering in tepid water. Breakfast is NOT worth £10
5out of 5
Recommended
for Everyone
by A verified traveller from durham

Fab hotel ! Staff very very helpful

Posted 12-Mar-2017
Great location . Clean room. Very clean bed . Bathroom could do with updating but it's more than acceptable .
5out of 5
Recommended
for Everyone
by A verified traveller from Newcastle

Close to train station and metro arena

Posted 08-Mar-2017
Pros: It was central to our needs.
Cons: My only preference was the pillows being to big, so smaller pillows.
Location: Ten minute walk off train station, ten minute walk to metro arena and pubs on the doorstep, so for us was ideal.
Hotel was easy to find, staff were very friendly, our room was to be expected. Bed was comfy and the pillows were too big. Other than that would definitely stay again.