Ratings based on 761 Verified Reviews

4.3 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveller from newry

Great view of Tyne bridge

Posted 01-Aug-2017
Pros: Situation
Cons: There was a poor selection of beer and wine, what was there was too dear, £5 for a hot chocolate was ridiculous
Location: Visit Gateshead and Newcastle,
Very nice hotel, breakfast very good, very conveniently situated, bar prices exorbitant.
5 out of 5
for Everyone
by A verified traveller from cumbria

Ideal for the Sage at Gateshead

Posted 21-Jul-2017
Over night stay, after A concert at the Sage.we had aroom with a view over the Tyne, an unexpected bonus!
5 out of 5
for Everyone
by A verified traveller from yorkshire

great Hotel

Posted 11-Jul-2017
Pros: views over the Tyne
Location: we love to go over the high level bridge to Newcastle
I love this hotel. Everything is wonderful, the views, the staff, the ambience,
5 out of 5
for Everyone
by A verified traveller from Thirsk

Near to The Sage

Posted 23-May-2017
As we are getting on......the convenience to the Sage was brilliant
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 18-May-2017 on Hotels
2 out of 5
by George


Posted 15-May-2017 on Hotels
It was spoiled by the service ruined our whole evening
4 out of 5
for Everyone
by A verified traveller from aberdeen

Great location, clean hotel, lots of amenities

Posted 05-May-2017
Pros: Location, amenities
Cons: Cushions in bed were terrible
Location: 10 min walk to centre of Newcastle, ideal for shopping ,bars, restaurants
Stayed for 3 nights, right next to city centre, parking available albeit at 12 per night, lovely clean spacious room, breakfast lovely although pay for this at check in otherwise it's expensive, good gym facilities, lovely views from bar at evening
4 out of 5
by Colin


Posted 03-May-2017 on Hotels
Really good service, excellent breakfast ... it was only an overnight stay but we were allocated a room with an excellent view and everything was very well organised and friendly.
4 out of 5
by A verified traveller from Ireland

Convenient for SAGE conference centre and old city

Posted 29-Apr-2017
Pros: Convenience and excellent breakfast. Staff are helpful
Cons: Air conditioning should be improved
Location: Convenient to SAGE conference centre. Baltic gallery nearby. Pleasant walk by the quays
Main problem was air conditioning in first room 544. It was at 23.5 C. It could not be adjusted by the buttons. Engineer said it could be reduced but it did not respond . The first night was too warm and we could not sleep The staff moved us to another room. It was cooler but again the default position was 21C and it did not respond to adjusting the buttons. Another person staying in the hotel at the conference had a similar problem but the staff corrected it. There are no opening windows in the bedrooms so functioning air condition is important
5 out of 5
by Simon

Great Little getaway

Posted 27-Apr-2017 on Hotels
Hotel was great, bar is also fab, the views are amazing from the rooms that face the river.