Ratings based on 780 Verified Reviews

4.3 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Cumbria

Hotel near entertainment venue The Sage

Posted 18-Oct-2017
Pros: Ideal situation for entertainment at the Sage perfect
Location: Go to the Sage
Staff were excellent very helpful & friendly & made my short stay as enjoyable as possible. Food was superb both dinner & breakfast the following morning. I would recommend the Hilton to anyone going to the Sage as it is within easy walking distance.
4 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Posted 11-Oct-2017
Convenient and pleasant stay for events at the Sage Gateshead.
3 out of 5
by A verified traveller from Northampton, UK

Overpriced

Posted 04-Sep-2017
Pros: Location
Cons: Air conditioning of bedroom
Overnight parking in the basement car park is scandalously priced at £12. A glass of Belgian Cidre at the hotel lounge bar was equally scandalously priced at £7. The bedroom air conditioning was noisy and ineffective.
4 out of 5
Recommended
for Everyone
by A verified traveller

Should be specific about the view in the room

Posted 17-Aug-2017
The hotel has a good location but at the moment of making the reservation it doesn't say that regular rooms doesn't have a view. As we request for a lake view, because we wanted to have a view of the millennium brigde (even with the room with the view we cannnot see it, we ask specific for that bridge view) we were placed into a twin room, they told us they will put the beds together in the morning, before we left the room I remember that to the housekeeping, when we arrive to the room beds were the same.
5 out of 5
Recommended
for Everyone
by A verified traveller from newry

Great view of Tyne bridge

Posted 01-Aug-2017
Pros: Situation
Cons: There was a poor selection of beer and wine, what was there was too dear, £5 for a hot chocolate was ridiculous
Location: Visit Gateshead and Newcastle,
Very nice hotel, breakfast very good, very conveniently situated, bar prices exorbitant.
4 out of 5
by Neal

Posted 22-Jul-2017 on Hotels
Staff so friendly,welcoming and helpful, hotel in great location, lovely views over Newcadtle, however, parts of hotel could have done with a 'freshen up'
5 out of 5
Recommended
for Everyone
by A verified traveller from cumbria

Ideal for the Sage at Gateshead

Posted 21-Jul-2017
Over night stay, after A concert at the Sage.we had aroom with a view over the Tyne, an unexpected bonus!
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 12-Jul-2017 on Hotels
5 out of 5
by Steven

Spa break and over night stay

Posted 12-Jul-2017 on Hotels
Used the spa for treatments then had afternoon tea with cocktails. After a bit relax in our room with an amazing view of the Tyne bridge we ordered some bubbly and a got a pizza. Was a lovely relaxing time highly recommend
5 out of 5
Recommended
for Everyone
by A verified traveller from yorkshire

great Hotel

Posted 11-Jul-2017
Pros: views over the Tyne
Location: we love to go over the high level bridge to Newcastle
I love this hotel. Everything is wonderful, the views, the staff, the ambience,