Ratings based on 748 Verified Reviews

4.3 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Thirsk

Near to The Sage

Posted 23-May-2017
As we are getting on......the convenience to the Sage was brilliant
4 out of 5
Recommended
for Everyone
by A verified traveller from aberdeen

Great location, clean hotel, lots of amenities

Posted 05-May-2017
Pros: Location, amenities
Cons: Cushions in bed were terrible
Location: 10 min walk to centre of Newcastle, ideal for shopping ,bars, restaurants
Stayed for 3 nights, right next to city centre, parking available albeit at 12 per night, lovely clean spacious room, breakfast lovely although pay for this at check in otherwise it's expensive, good gym facilities, lovely views from bar at evening
4 out of 5
by A verified traveller from Ireland

Convenient for SAGE conference centre and old city

Posted 29-Apr-2017
Pros: Convenience and excellent breakfast. Staff are helpful
Cons: Air conditioning should be improved
Location: Convenient to SAGE conference centre. Baltic gallery nearby. Pleasant walk by the quays
Main problem was air conditioning in first room 544. It was at 23.5 C. It could not be adjusted by the buttons. Engineer said it could be reduced but it did not respond . The first night was too warm and we could not sleep The staff moved us to another room. It was cooler but again the default position was 21C and it did not respond to adjusting the buttons. Another person staying in the hotel at the conference had a similar problem but the staff corrected it. There are no opening windows in the bedrooms so functioning air condition is important
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, would recommend.

Posted 17-Apr-2017
Helpful and friendly staff, excellent location (close to St James' Park and the Metro Centre) and good amenities. Only negative is that our room wasn't as nice as it had been previously, but that's being picky, as this room was still highly suitable.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Apr-2017
Nice hotel in a perfect location, will definitely be going back.
5 out of 5
Recommended
for Everyone
by A verified traveller from Hartlepool

Treat Night

Posted 13-Apr-2017
Pros: Bright
Cons: Nothing
Location: Easy access to Sage. Central Newcastle
Overnight stay to fully enjoy an evening at the Sage. Can't fault the Hotel or staff who were polite friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveller from Newcastle

Great location for Gateshead and Newcastle

Posted 11-Apr-2017
Rowdy next door room on first night. Telephoned reception @midnight and again @5am. Staff responded well, but guests ignored request for quiet. Andrew on reception, ensured we we're moved to a superior room where we enjoyed comfort and quiet. Thankyou Andrew.
5 out of 5
by A verified traveller

Posted 27-Mar-2017 on Hotels
great 2 nights. The lack of free wi-fi is a poor show but the executive lounge is fantastic
5 out of 5
by Michelle

Great weekend away

Posted 27-Mar-2017 on Hotels
Great stay, hotel in a fantastic location. Staff and service are excellent.
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Nice Hotel - Close to Quayside

Posted 27-Mar-2017 on Ebookers
Great location and parking available. Nice rooms and polite staff.