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Grey Street Hotel

Star Rating
3.5 out of 5



4.1 / 5Very Good
251 reviews


  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa


What's nearby

  • Popular Location
    Newcastle-upon-Tyne Theatre Royal
    3 min walk
  • Popular Location
    Castle Keep
    3 min walk
  • Restaurant
    The Vineyard
    1 min walk
  • Restaurant
    The Living Room - Newcastle
    1 min walk
  • Airport
    Newcastle (NCL-Newcastle Intl.)
    15 min drive

Book online or call:

020 3564 4853

Your dates need to occur after 2019-12-12. Try updating your dates to see prices for your trip.

    About this area


    In the city centre and near a metro station, Grey Street Hotel is in an area with good shopping. BALTIC Centre for Contemporary Art and O2 Academy Newcastle are cultural highlights, and some of the area's activities can be experienced at Quayside and Port Of Tyne. Looking to enjoy an event or a game? See what's going on at St. James' Park or Metro Radio Arena. Our guests appreciate the hotel's central location.

    What's nearby

    • Popular Location
      Newcastle-upon-Tyne Theatre Royal - 3 min walk
    • Popular Location
      Castle Keep - 3 min walk
    • Popular Location
      O2 Academy Newcastle - 7 min walk
    • Popular Location
      Chinatown - 8 min walk
    • Popular Location
      Tyne Bridge - 15 min walk

    Getting around

    • South Gosforth Station - 5 min drive
    • Newcastle Central Station - 6 min walk
    • Newcastle (NCL-Newcastle Intl.) - 15 min drive


    • The Vineyard — 1 min walk
    • The Living Room - Newcastle — 1 min walk
    • Portofino — 1 min walk
    • Miller & Carter Steakhouse — 1 min walk
    • The Cellar Bar — 1 min walk

    About this property

    Grey Street Hotel

    A full-service spa, a coffee shop/café and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, massage/treatment rooms, 24-hour room service and concierge services are on-site. All 49 individually decorated rooms feature free WiFi and 24-hour room service. Guests will also find TVs, premium bedding and coffee/tea makers.

    Property amenities


    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Food and drink

    • 1 coffee shop/cafe
    • 24-hour room service
    • Coffee/tea in a common area

    Things to do

    • Full-service spa

    Family friendly

    • Dry-cleaning service


    • Lift
    • Front-desk safe
    • Newspapers in reception

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Luggage storage

    Languages spoken

    • English
    • Polish

    Business services

    • 3 meeting rooms


    • 3 treatment rooms
    • Body scrubs
    • Body treatments
    • Body wraps
    • Couples treatment room(s)
    • Facials
    • Manicures and pedicures
    • Massage - deep-tissue
    • Massage - hot stone
    • Massage/treatment rooms
    • Reflexology
    • Spa open selected days


    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking


    • Smoke-free property

    Room amenities


    • Air conditioning
    • Blackout drapes/curtains
    • Heating
    • Premium bedding


    • Free toiletries
    • Hairdryer
    • Shower/bathtub combination
    • Towels


    • TV

    Food and drink

    • Coffee/tea maker
    • Free bottled water


    • Connecting rooms available
    • Desk
    • Individually decorated
    • Iron/ironing board
    • Laptop-compatible safe
    • Laptop-friendly workspace
    • Phone

    Very Good

    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The room was lovely but we did find a cork behind the curtain which wasn’t from ourselves and the gap between the wall and the bed to get to the bathroom was a little tight to squeeze past but other than that we had a pleasant stay at it’s nicely located near a lot of bars and restaurants so we didn’t have to venture too far to find something.

    Stayed 2 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Mattress a little soft and the coffee sachets dire but was clean and warm and all the staff were very friendly! Many thanks

    Stayed 2 nights in Nov 2019


    • Liked: Staff & service
    • Disliked: Amenities, property conditions & facilities

    The rooms were between floors. The towel warmer in the room did not work and at one stage leaked. The heating did not wotk well enpugh to keep out the cold and needed an Egyptologist to work the thermostat. The staff were very nice if a little noisy. This hotel is NOT PWD friemdly or approved. One cannpt make a phone call from the hotel to an outside number as the telephone system in the hptel does not allow it. NEVER AGAIN !

    Stayed 4 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Central location, interesting rooms, good breakfast and great service. has a nice bar too.

    Stayed 1 night in Nov 2019


    • Liked: Staff & service
    • Disliked: Amenities

    Well what can I say close to everything in the city (which wasn’t a lot to do in fairness , rooms where located underneath late bar, which was horrible for when u have a pounding headache , Lindsey from reception was lovely too deal with only positive about the hotel was her people skills and customer service

    Stayed 2 nights in Nov 2019

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