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Carlton Hotel

3.0 star property
Hotel connected to the convention centre in Newcastle-upon-Tyne with a 24-hour front desk

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Photo gallery for Carlton Hotel

Desk, laptop workspace, iron/ironing board, free WiFi
Property entrance
Reception
Combined shower/bathtub, free toiletries, hair dryer, towels
Coffee/tea maker

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room

View from room

Family Room

Highlights

Heating
TV
Hairdryer
Shower/bath combination
Private bathroom
Free bottled water
Coffee/tea maker
Daily housekeeping
  • 308 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room

View from room

Standard Room

Highlights

Heating
TV
Hairdryer
Shower/bath combination
Private bathroom
Free bottled water
Coffee/tea maker
Daily housekeeping
  • 495 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room

Highlights

Heating
TV
Hairdryer
Shower/bath combination
Private bathroom
Free bottled water
Coffee/tea maker
Daily housekeeping
  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room

Desk, laptop workspace, iron/ironing board, free WiFi

Small Double Room

Highlights

Heating
TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Free bottled water
Coffee/tea maker
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

View from room

Standard Room

Highlights

Heating
TV
Hairdryer
Shower/bath combination
Private bathroom
Free bottled water
Coffee/tea maker
Daily housekeeping
  • 377 sq ft
  • City view
  • Sleeps 1
  • 1 Single Bed

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About the area

Map
82/86 Osborne Road, Jesmond, Newcastle-upon-Tyne, England, NE2 2AP

What's nearby

  • University of Newcastle-upon-Tyne - 16 min walk - 0.9 miles
  • Castle Keep - 4 min drive - 1.8 miles
  • Quayside - 4 min drive - 1.7 miles
  • St. James' Park - 4 min drive - 1.8 miles
  • Gateshead Millennium Bridge - 4 min drive - 1.9 miles

Getting around

  • Manors Station - 4 min drive
  • West Jesmond Station - 8 min walk
  • Newcastle (NCL-Newcastle Intl.) - 15 min drive

Restaurants

  • ‪Lonsdale Hotel - ‬7 min walk
  • ‪Pizzeria Francesca - ‬5 min walk
  • ‪Osbornes - ‬1 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪Spy - ‬1 min walk

About this property

Carlton Hotel

Hotel near St. James' Park
Located close to Jesmond Dene Park and Quayside, Carlton Hotel provides dry cleaning/laundry services and a bar. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self-parking (surcharge), smoke-free property and free newspapers
  • A 24-hour front desk, luggage storage and a front desk safe
Room features
All guest rooms at Carlton Hotel offer thoughtful touches, such as laptop-friendly workspaces, in addition to amenities, such as free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Coffee/tea makers, heating and daily housekeeping

Languages

English

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Parking on site (surcharge)
  • Limited on-site parking

Food and drink

  • A bar/lounge

Restaurants on site

  • Spy Bar

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization 24 hours prior to arrival for the cost of 1 night's stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

This property does not have any lifts

Property is also known as

Carlton Hotel Newcastle-upon-Tyne
Carlton Newcastle-upon-Tyne
Carlton Hotel Hotel
Carlton Hotel Newcastle-upon-Tyne
Carlton Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

Is Carlton Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Carlton Hotel?

Self-parking is available for a fee. Limited spots are available. There is free parking nearby.

What time is check-in at Carlton Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Carlton Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Carlton Hotel located?

Located in Jesmond, this hotel is within 2 mi (3 km) of Jesmond Dene Park, St. James' Park and Quayside. Newcastle-upon-Tyne St. Mary's Cathedral and Tyne Bridge are also within 3 mi (5 km). West Jesmond Station is 8 minutes by foot and Jesmond Station is 14 minutes.

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Carlton Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 54 out of 209 reviews
Rating 8 - Good. 96 out of 209 reviews
Rating 6 - Okay. 36 out of 209 reviews
Rating 4 - Poor. 14 out of 209 reviews
Rating 2 - Terrible. 9 out of 209 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic but well worth the money

The Carlton is in the process of being renovated. The alternative accommodation across the road was an excellent replacement. Very well presented, clean funky and functional more than adequate for a brief visit. Right in the heart of Jesmond,
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2020

6/10 Okay

Jasmin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2020

8/10 Good

Stuart

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

Rowan

Stayed 1 night in Aug 2020

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel well situated on Osborn Road, good value trying hard under difficult Covid 19 conditions.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay. Freshly decorated and comfortable.
Stayed 1 night in Aug 2020

6/10 Okay

Tulio

Disliked: Staff & service

Not again thank you

On arrival you have to take lucky dip on parking If you dont want to be bloked in you need to take up 2 spaces or block someone else in There is no lifts so handicap or disabled guest dont go as no disable accessibility The breakfast is a joke 1 apple, Orange 1 alpen Bar 1 peice of cheese I peice of pastrie 1 little pot of Jam This is in a bag in reception And if you are an early bedder then its noisy out side as the hotel is surrounded by pubs/bars
Stayed 5 nights in Aug 2020

2/10 Terrible

Renato

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

4/10 Poor

Arastoo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good!!

Located in a great area, however, the room was noisy and next to the restaurant ventilation system which make the room extremely smelly.
Stayed 2 nights in Jul 2020

8/10 Good

Ken

Liked: Staff & service, property conditions & facilities, room comfort

north east road trip

Great stay Good location A little noisy at times Excellent base from which to explore the area
Stayed 3 nights in Jul 2020

8/10 Good

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities

Good location

Great staff, bed wasn't the best especially the pillows
Stayed 3 nights in Mar 2020

10/10 Excellent

eunji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Shaun, East Midlands

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Carlton staff very friendly and helpful..
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satisfied

This is a budget hotel and, as such was very impressive. The staff were pleasant and friendly and the room clean, warm and comfortable. Situated in a lively area, which we liked, we were not disturbed in any way. We would definitely stay again.
Stayed 1 night in Feb 2020

8/10 Good

Simon

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy - don’t come to rest!!

This hotel is really noisy From the bar below until 11pm and then it all turns off. The noise kicked off again about 1am until 3am with disorderly guests running around the corridors. Had I managed to get some sleep it would have been good value for money as clean and comfortable and perfectly placed central to all Jesmonds amenities and close to transport links .
Stayed 1 night in Feb 2020

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recently refurbished in the heart of studentland

Room looked nothing like the photograph but the hotel looks like it has been recently refurbished. The hotel is in th heart of student land and there is a busy bar downstairs. Perhaps if you had a room at the front of the hotel then the noise would be an issue, but our room was at the back so it was quiet. Breakfast was disappointing, but for 40 quid a night we couldn't really complain.
Stayed 2 nights in Jan 2020

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place... value for the money...would highly recommend...
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff very helpful, happy & polite. Loved the mini bar & the fact there was a fan, hair dyer, iron & ironing board.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, very helpful if you need anything centrally located with shops restaurants and bars within walking distance. We managed to park 2 cars on the hotel car park but we left them there and used taxis or buses if we wanted to go into town. All 3 rooms were great. Really good sizes. Would stay again.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice inside The room we received faced the back alley so not a pleasant few. We tried to have the window open but to noisy. The women working the front desk was very nice and helpful! Really the only positive part of the stay. Parking lot was full and seemed like chaos. Had to park on the street till 8am. Not a huge deal. Bar downstairs was noisy, sounded like a good time if we were there to drink. The bar closed at 11pm. Bit loud till midnight. Breakfast was not good. Orange juice tasted funny. Not much left to eat but toast. Croissants and yogurt. My father and I both got ill about two hours after breakfast. Think it was the OJ. We weren’t able to eat for 2.5 days after that and threw up a lot. Put a damper on the rest of our trip. Location. Room were fine. For one night would maybe stay again if no other options but would not touch the food/drinks.
Stayed 1 night in Dec 2019

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Easy check in no problem parking.comfortable bed .nice clean room.staff very good .defo would stop here again.
Stayed 1 night in Dec 2019