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Room allocation was an issue. I arrived early not expecting to get into the room so asked what the room number would be so as I could charge to it in the meantime - was given the wrong number. When I got to the room it was set up as a double (we booked a twin) Spent half an hour phoning reception, ...
Very friendly staff - clean room upgraded due to status of membership lovely room 8 or 9 time stayed here this year, breakfast better as cooked fresh we will be back soon
The 3-D wallpaper of "hairy cattle" over the bed in room 114 was frightning. The shower leaked; the knob on the dresser was broken; the lamp on the dresser did not light up; the bin in the bathroom was hard to open; and water damage in the wall was visible. Also, more attention to the "serve yourself" ...
An absolute must for a romantic meal and stay. Pay for the upgrade to a suite. It is worth it. Wine list is stunning and you can have over 100 wines by the glass. Amazing place. Only thing to watch is breakfast. Not included costs over £20 but is not that good really. Fairly average English breakfast ...
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