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Reviews of Newburgh Inn

2 out of 5
Newburgh Inn
90 Rt. 17K, Newburgh, NY

Reviews

3.8
Rating 10 - Excellent. 3 out of 32 reviews" "
Rating 8 - Good. 1 out of 32 reviews" "
Rating 6 - Okay. 4 out of 32 reviews" "
Rating 4 - Poor. 3 out of 32 reviews" "
Rating 2 - Terrible. 21 out of 32 reviews" "

3.6/10

Cleanliness

5.0/10

Staff & service

2.4/10

Amenities

3.0/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Terrible

Kemba

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive for no reason it’s a dump. They charge your card $150 for incidentals . The heat doesn’t work properly either! The water was brown in the bathroom! A MESS.
Stayed 1 night in Mar 2024

2/10 Terrible

neil

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here for two day, the room was very nice and clean, looks remodeled. The hotel is up and coming. We were very pleased with the service. The staff is very friendly. We arrived at about 2am and the lobby was closed, lucky for us there was an event taking place on the premises and so we had no issues checking in but i would definitely recomend calling before getting there if arriving late. I hope they continue improving the place because it has lots of potential. This is a great place to host an event such as a wedding or birthday party. Enrique, thanks for the warm welcome and attention, may God continue to bless you, your wife, family, and establishment. I would definitely stay here again.
Stayed 2 nights in Oct 2023

2/10 Terrible

Colin

Disliked: Amenities
Disgusting
Stayed 1 night in Oct 2023

2/10 Terrible

ronald

Disliked: Cleanliness, staff & service, property conditions & facilities
run down , dirty, no coffee area
Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the stay by any means!
Horrible smell in room immediately hit us when we walked in the door. Had to go out and get an air freshener spray which we had to spray several times. One of the beds caved in the middle. Very very run down hotel. Got locked out of my room due to key not working. Had to call a number on the door of the lobby because an outside lock was on it 15 minutes past when it said they were open. Then no answer. Called the second number and sounded like I woke up someone and had to wait outside for my room to be unlocked 20 minutes later. Absolutely not worth the $180 for the night. And of course no refunds for any reason.
Stayed 1 night in Oct 2023

6/10 Okay

richard, Tomball

Stayed 4 nights in Oct 2023

2/10 Terrible

Mizrob

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Debra

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

4/10 Poor

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Under construction
The hotel is in terrible shape. The new owners are nice, but the neglected old property is in total decay. The room had that awful musty , mildew smell, the toilet did not flush [but they fixed it] sort of. I arrived very tired and needed a nap, but construction crews upstairs were ripping out a room. It was very loud . I wish the new owners luck, they have a very long way to go . Traveler be aware.
Stayed 1 night in Oct 2023

2/10 Terrible

Mary, saugerties

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was under wrong name. Pictures was not what that slum hell hole looked like on web.rooms stunk. People live there from dss and it's full of cockroaches
Stayed 1 night in Sep 2023

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom was sticky. The tv did not work. The air quality was terrible. I really hope they get their act together.
Stayed 2 nights in Oct 2023

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities
I checked in and the front desk person was very polite and checked me in with no issues. BUT, everything went downhill from there. I came back to property after midnight, it is not well lit at all. I was woken up shortly after that by a roach crawling on my arm!!! I took pics of several roaches so, decided to check out immediately. The front entrance had a padlock and 2 phone numbers listed to call. I texted one with all the pictures and have not heard from them yet.
Stayed 1 night in Sep 2023

2/10 Terrible

Hayley

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel stay
We ended up leaving after 20 minutes of being there bc the pictures were different than online. Caution tape everywhere and half the hotel looked abandoned. The room AC and fridge also had mold. And the bed had bugs.
Stayed 1 night in Sep 2023

2/10 Terrible

Yevgenia

Stayed 1 night in Sep 2023

6/10 Okay

Kevin

Liked: Cleanliness, room comfort
Wasnt as advertised
The amenties were not as on the web due to massive rehabilitation of the facilities
Stayed 3 nights in Aug 2023

4/10 Poor

Mary

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Anthony

Disliked: Cleanliness, amenities, property conditions & facilities
C
Stayed 1 night in Aug 2023

2/10 Terrible

JACLYN

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Tracy

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Evangelina

Disliked: Cleanliness, property conditions & facilities
Worst hotel ever
Stayed 1 night in Jul 2023

4/10 Poor

Paulo

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Hotel is OK but the room smell was terrible. It looked like a smoker room.
Stayed 1 night in Jul 2023

8/10 Good

Ronald, Matawan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room was newly remodeled and clean and the associate at the desk was very nice. However, the hotel itself was in disrepair and seemed unsafe.
Stayed 1 night in Jul 2023

10/10 Excellent

Jerome

Stayed 1 night in Jul 2023

2/10 Terrible

Fred

Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2023

2/10 Terrible

Jay

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This has to be the worst hotel in terms of cleanliness and safety I have ever stayed in. The hotel grounds had trash everywhere. There were whole blocks of the hotel that were roped off and not in-use. Obvious broken vehicle glass in the parking lot. The only good thing about this place was that I now can view all future hotel stays in a more positive light....
Stayed 1 night in Jun 2023

2/10 Terrible

Michele

Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the money.
Do not stay at this hotel. The entire premise is in disarray and filthy. There are not amenities and low income families living there. Though the lady at the front desk was very nice and gave us one of the newer rooms, it lacked many essentials. This by no means is up to par with building codes and the property is unsafe. This property should be off of this website. The photos are by no means accurate on this website. Look elsewhere.
Stayed 2 nights in Jun 2023

6/10 Okay

Kathleen

Travelled with family and small children
Liked: Cleanliness, staff & service
Outdated fifties style motel. Pool wasn’t functional. Place looked kind of sketchy but wasn’t anywhere as bad as the reviews. It was clean.
Stayed 1 night in Jun 2023

2/10 Terrible

Russell

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Terrible, do not book here

2/10 Terrible

Magali

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service
Lieu insalubre, non fidèle à l’annonce (piscine non ouverte, pas de petit déjeuner). Nous ne sommes pas restés car nous ne nous y sentions pas en sécurité.
Stayed 1 night in Jul 2023