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Overview of The Avenue Hotel

Photo gallery

Featured image
Premium bedding, pillow-top beds, desk, blackout curtains
Premium bedding, pillow-top beds, desk, blackout curtains
Premium bedding, pillow-top beds, desk, blackout curtains
Premium bedding, pillow-top beds, desk, blackout curtains

The Avenue Hotel

3 out of 5
Guests rated this property 2.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationTurtle Back Zoo1 min walk
    Popular LocationSouth Mountain Reservation1 min walk
    Popular LocationSeton Hall University16 min drive
    AirportNewark, NJ (EWR-Liberty Intl.)26 min drive

Choose dates to view prices

About this area

West Orange

Located in West Orange, The Avenue Hotel is near the airport and near a train station. New Jersey Performing Arts Center and Paper Mill Playhouse are cultural highlights, and some of the area's attractions include American Dream and Turtle Back Zoo. Looking to enjoy an event or a game? See what's going on at Prudential Center or Red Bull Arena. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Turtle Back Zoo - 1 min walk
  • South Mountain Reservation - 1 min walk
  • Thomas Edison National Historic Site - 5 min drive
  • Pleasantdale Chateau - 6 min drive
  • Seton Hall University - 16 min drive

Getting around

  • Orange Station - 5 min drive
  • Orange Street Station - 8 min drive
  • Newark, NJ (EWR-Liberty Intl.) - 25 min drive

Restaurants

  • McLoone's Boathouse - 8 min walk
  • Sweet Basil's Cafe - 4 min drive
  • Il Ripasso - 4 min drive
  • TGI Fridays - 4 min drive
  • SuzyQue's BBQ and Bar - 5 min drive

About this property

The Avenue Hotel

3-star hotel with fitness centre and 24-hour business centre
A fitness centre, a 24-hour business centre and a microwave in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning. All 56 rooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and comforts such as pillowtop beds and premium bedding. Guests will also find fridges, free local calls and hairdryers. Housekeeping is available once per stay.
The Avenue Hotel offers 56 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

This West Orange hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided once per stay.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Things to do

  • Fitness centre
  • Golf

Family friendly

  • Free cots/infant beds
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (once per stay)
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (750 square feet)
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in from 3:00 PM - 11:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 19 October 2020 to 31 March 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per pet, per day
1 per room (up to 30 lbs/14 kg)
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: USD 100 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Avenue Hotel West Orange
Avenue West Orange
Best Western Turtle Brook Hotel West Orange
Best Western West Orange
West Orange Best Western
Best Western Turtle Brook Inn
Turtle Brook Inn
The Avenue Hotel Hotel
The Avenue Hotel West Orange
The Avenue Hotel Hotel West Orange

Frequently asked questions

2.8
Rating 5 - Excellent. 39 out of 312 reviews
5 - Excellent 13%
Rating 4 - Good. 60 out of 312 reviews
4 - Good 19%
Rating 3 - Okay. 82 out of 312 reviews
3 - Okay 26%
Rating 2 - Poor. 57 out of 312 reviews
2 - Poor 18%
Rating 1 - Terrible. 74 out of 312 reviews
1 - Terrible 24%

2.8/5

Cleanliness

3.3/5

Staff & service

2.7/5

Amenities

2.6/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The avenue hotel
Not so good
Stayed 1 night in Oct 2020

2/5 Poor

Disliked: Cleanliness, property conditions & facilities
SMH!!!
Rm215 door wouldn’t close properly (had to slam it shut) door was cracked open upon arrival to the room!!(smh) their was 3 used washcloths hanging in the bathroom(smh) had to use towel to wash!!! 😞
Stayed 1 night in Oct 2020

1/5 Terrible

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Dirty, outdated, raggedy... thank god they are shutting down for good
Stayed 1 night in Oct 2020

1/5 Terrible

Stayed 3 nights in Oct 2020

2/5 Poor

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Unacceptable in cleanliness
The shower curtain in the bathroom looked like never been clean. Shower head had grimy stuff where the water flows. The tub was chipped. Hole in the wall. Mold in the ice bucket. For a covid situation unacceptable. I thought we have evolved by now. I guess staff needs training. I would never stay here again. Going back to the Marriott
Stayed 1 night in Sep 2020