Ratings based on 8,424 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
82% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Good location

Posted 03-Dec-2016
The subway station is right in front of the hotel and times square is nearby so it was all nice as a tourist. But the room's heater didn't work and the blanket was thin so it was pretty cold at night. But disregarding those, overall it was a nice place to stay.
4out of 5
by A verified traveller from San Juan, P.R.

Practical

Posted 03-Dec-2016
Pros: location
Cons: complimentaries
Location: Central Park, Times Square, Broadway, Restaurants, Shops, ...Everything...
near everything, customer service orientated, warm and pleasing staff...
5out of 5
by A verified traveller from US

Centrally located in mid-town Manhattan

Posted 02-Dec-2016
Cons: elevators sometimes crowded.
Location: one block from Carnegie Hall
I keep coming back to this hotel. It is my hotel of choice in New York. I particularly like the access to the moderately priced Park Cafe which serves breakfast from 67 am and has a good dinner menu.
5out of 5
by A verified traveller from US

Great location. close to many things to do.

Posted 02-Dec-2016
Pros: It was very clean and the staff were very helpful.
Cons: free coffee to have in the aM
Location: The location was perfect. many restaurants and little shops very close by. Not that far from times square, radio city music hall, rock enter.
We were very lucky to get upgraded from a 2 full size room to a 2 king size suite. it was fabulous. much room for the 3 of us and very clean. we had some great recommendations from the staff for dinners. I would highly recommend this to all of my friends and I definitely stay there again. all the staff were so friendly and helpful. We even got a limo ride from the hotel back to the airport. we felt like we were royalty.
3out of 5
by A verified traveller

Posted 01-Dec-2016
Pros: Location
Cons: Carpeting.
Location: great food
It was a work visit served the purpose, just looks dated.
3out of 5
by A verified traveller

Central

Posted 01-Dec-2016
Small room, microscopic bathroom, messed up our first nightbooking.
4out of 5
by A verified traveller

Posted 30-Nov-2016
Great location. Great value. Some area need updating but overall well worth the money. Have stayed here three years in a row!
4out of 5
by A verified traveller from York, UK

Well placed hotel being so close the Central Park

Posted 30-Nov-2016
Pros: The rooms and the friendly / helpful staff.
Cons: Better fitted air condition units, and maybe thinker curtains to help block more outside sound.
Location: Plenty of food venues and takeaways. With a coffee shop straight across the road. Along with underground access around the corner.
The hotel is well suited the location, along with being in close proximity to eating places and takeaways. The walk to the underground is short and times square is a 10 mins walk. The rooms are well maintained. The only complaint would be the air condition systems allow in a lot of outside sounds and air. Leading to sudden temperature drops during the night. But tweaking with the temps in the machine can counter that. The staff are all friendly and willing to help even for small cases, along with have decent knowledge on the surrounding area to help you navigate the city.
5out of 5
by A verified traveller from Ontario

Spacious rooms in the heart of NYC

Posted 29-Nov-2016
The Wellington was a last minute replacement for an Airbnb apartment that fell through. What a surprise to discover that what I thought would be the typical small NYC hotel room with two double beds turned into spacious two bedroom suites with a sitting area and kitchenette. The hotel is dated and the elevators slow, but the place is clean and the staff so courteous. The location could not have been better for us. Plus the price was right within our original budget. This may be an overlooked gem. I would definitely come back!
5out of 5
by A verified traveller from US

Nice hotel close to many activities

Posted 29-Nov-2016
Hotel was close to everything. We were able to walk to most sites we wanted to see.